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Sheraton New Delhi

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Traveller (573)
Room & Suite (321)
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Overview
  • Excellent64%
  • Very good25%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“pan asian”(25 reviews)
“guest relations”(51 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from Sheraton New Delhi
Special Offer: Book Direct & Save 10%
Offers from Sheraton New Delhi
Special Offer: Book Direct & Save 10%
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,943)
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1,862 results
Traveller rating
1,183
460
147
44
28
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1,183
460
147
44
28
Show reviews that mention
All reviewsdakshin restaurantpan asianguest relationsselect city walkbusiness tripcoffee shoproom servicefront officespecial thanksexcellent hotelexcellent hospitalitythe club loungein room diningcomfortable roomsbreakfast spreadcomfortable stayenjoyed my stay
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11 - 15 of 1,862 reviews
Reviewed 1 week ago via mobile

Great hotel just a back gate walk to the malls... Excellent staff.... Specially Sonam very friendly, she took utmost care and made sure that we were comfortable and greeted us with a smile everyday The pool can be better managed as the water seemed a...More

Thank Mickey12345
Response from BenitaSharma, General Manager at Sheraton New DelhiResponded 1 week ago

Dear Guest, Thank you for your review of WelcomHotel Sheraton New Delhi and for taking a kind note on the warm hospitality provided by our associates. We have shared your compliments with Sonam who is equally elated to hear the same. We have also made...More

Reviewed 1 week ago via mobile

The hotel doest deserve to b given 5 star category. This property is simply maligning the image of ITC group, cockroach are found inside the room. Moreover the staff are impolite except few like sukriti singh, she was very polite and was keen to sort...More

1  Thank Saurav A
Response from BenitaSharma, General Manager at Sheraton New DelhiResponded 1 week ago

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. We sincerely regret your overall experience with us & request you to kindly give us an opportunity to make amends...More

Reviewed 1 week ago via mobile

Best hotel to stay in. Special thanks to Ms. Julia at front desk. Thank you Julia for your wonderful hospitality. Best thing was that she used to carry a beautiful smile on her face all the time. Team, please take care of such staff.More

Thank shradhaat1994
Response from BenitaSharma, General Manager at Sheraton New DelhiResponded 1 week ago

Dear Guest, Thank you for you choosing to stay at WelcomHotel Sheraton New Delhi and for your review. It is truly wonderful to read your commendations about being one among the best hotels in Delhi and the warm hospitality that we strive to offer. Your...More

Reviewed 2 weeks ago

The staff is the USP of the hotel. Courteous and ever smiling, Customer Relationship executives like Sonam and Spriha create a congenial atmosphere for the guests and make them feel welcome. I have been staying at the hotel for over five years now and have...More

Thank rajandshree
Response from BenitaSharma, General Manager at Sheraton New DelhiResponded 1 week ago

Dear Guest, Delighted to hear from such a loyal patron of WelcomHotel Sheraton New Delhi. We truly value guests such as yourself, and am elated to hear that you have been frequenting this hotel for nearly 5 years! We have shared your feedback on the...More

Reviewed 2 weeks ago

This is definitely a classic Luxury experience. Staff is great and everyone remembers you by name. All in all, a great experience. Stayed here 2 nights. If I had to pick on something, it would be the valet guys, they seem to be interested more...More

Thank Diggi S
Response from BenitaSharma, General Manager at Sheraton New DelhiResponded 1 week ago

Dear Guest, It is truly wonderful to hear that you had a luxury experience during your stay at WelcomHotel Sheraton New Delhi. Thank you for your delightful review about the comfortable stay. Your feedback on the valet services has been noted, please be rest assured...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$122 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in New Delhi
#14 Luxury Hotel in New Delhi
#18 Business Hotel in New Delhi
#30 Romantic Hotel in New Delhi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$122 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in New Delhi
#14 Luxury Hotel in New Delhi
#18 Business Hotel in New Delhi
#30 Romantic Hotel in New Delhi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (573)
Room & Suite (321)
Dining (91)
Pool & Beach (22)
Amenities (13)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
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mercysy
20 February 2018|
AnswerShow all 4 answers
Response from David H | Reviewed this property |
I find Uber to be hit and miss and the cost for prepaid taxi is about 400 rupee from the airport.
0
Votes
jackiesalinda
19 February 2018|
AnswerShow all 3 answers
Response from Donald F | Reviewed this property |
The hotel is 7 miles from the airport. Traffic is heavy during rush hour. The hotel will arrange transfers if requested. It takes between 30 and 60 mins dependant on time of day.
2
Votes
RAINMANAuckland
15 November 2017|
AnswerShow all 7 answers
Response from BenitaSharma | Property representative |
Dear Guest, Have checked our systems and there seems to be no problem with the emails. However you may write to me at Benita.sharma@itchotels.in for any query.
0
Votes
Room Tips
"best accessable"
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"Higher floors have very good view"
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"Rooms facing the street and not the office blocks are nicer."
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"We stayed on Club lounge level and it was quiet, well lit and very convenient"
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