We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton New Delhi

1,780 reviews
Save
Traveller (465)
Room & Suite (246)
Storyboard
Overview
  • Excellent63%
  • Very good26%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“pan asian”(22 reviews)
“guest relations”(47 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Offers from Sheraton New Delhi
Offers & Announcements: Book Direct & Save 10%
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,780)Write a Review
There are newer reviews for Sheraton New Delhi
See the most recent reviews
Filter reviews
1,703 results
Traveller rating
1,055
436
143
42
27
Traveller type
Time of year
LanguageEnglish
More languages
1,055
436
143
42
27
Show reviews that mention
All reviewsdakshin restaurantpan asianguest relationsselect city walkbusiness tripcoffee shoproom servicefront officespecial thanksexcellent hospitalityexcellent hotelin room diningthe club loungebreakfast spreadcomfortable staycomfortable roomsenjoyed my stay
FilterEnglish
Updating list...
291 - 295 of 1,703 reviews
Reviewed 15 July 2017 via mobile

Have to say it was a wonderful experience staying at Sheraton. The location is just perfect as you are in the heart of the city and can easily travel around. The breakfast buffet had a brilliant spread (even for a vegetarian) and the hospitality was...More

2  Thank Aditya S
Response from BenitaSharma, General Manager at Sheraton New DelhiResponded 17 July 2017

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by Shefali. It is encouragement like this that...More

Reviewed 11 July 2017

It was a last minute booking at this hotel, I am glad they gave us the room. The stay was comfortable and had all the amenities that you would want from a hotel. The Gym/ Pool/ food was really nice. As for the negatives, they...More

Thank Nitin C
Response from BenitaSharma, General Manager at Sheraton New DelhiResponded 13 August 2017

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the food & the Hotel Location. We sincerely regret your experience...More

Reviewed 11 July 2017 via mobile

I want to mention about the wonderful staff, Shalini, Rajesh, Virendra, All of them, indont remember all names, from in room dinning Vikas, but all of them are super. The restaurant has good options for continental, and indian food as well. Chinese restaurant is amaizing,...More

1  Thank Daniel G
Response from BenitaSharma, General Manager at Sheraton New DelhiResponded 17 July 2017

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by Shalini, Rajesh, Virendra and Vikas. It is...More

Reviewed 10 July 2017

For the money that we spent to stay at the Sheraton this hotel was a waste of time. The room was cold, the toilet kept overflowing, the shower would not get warm. The ONLY good thing about this hotel is the Indian restaurant, Dahksin and...More

1  Thank MsWanderlust718
Response from BenitaSharma, General Manager at Sheraton New DelhiResponded 17 July 2017

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi. We sincerely regret your experience and request you to kindly give us an opportunity to "make amends" and re-establish credibility with you. Corrective action...More

Reviewed 7 July 2017 via mobile

I am staying for second time in this Sheraton ITC Hotel for a long stay. Being a South Indian I like the Dakshin restaurant who serves all South Indian Homely food. All the staff are very courteous with smiling face, and make personal relationship. Calls...More

Thank Sreeraman S
Response from BenitaSharma, General Manager at Sheraton New DelhiResponded 8 July 2017

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you for taking the time to share with us such a wonderful review on Trip Advisor. It is heartening...More

View more reviews
PreviousNext
15758596061341
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$142 - US$280 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in New Delhi
#14 Luxury Hotel in New Delhi
#18 Business Hotel in New Delhi
#30 Romantic Hotel in New Delhi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$142 - US$280 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in New Delhi
#14 Luxury Hotel in New Delhi
#18 Business Hotel in New Delhi
#30 Romantic Hotel in New Delhi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (465)
Room & Suite (246)
Dining (90)
Pool & Beach (22)
Amenities (13)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
Ask a question
jackiesalinda
19 February 2018|
Answer
Response from Donald F | Reviewed this property |
The hotel is 7 miles from the airport. Traffic is heavy during rush hour. The hotel will arrange transfers if requested. It takes between 30 and 60 mins dependant on time of day.
0
Votes
RAINMANAuckland
15 November 2017|
AnswerShow all 7 answers
Response from BenitaSharma | Property representative |
Dear Guest, Have checked our systems and there seems to be no problem with the emails. However you may write to me at Benita.sharma@itchotels.in for any query.
0
Votes
Winnie C
26 May 2017|
AnswerShow all 3 answers
Response from Ananda2014 | Reviewed this property |
they are very very clean and hygienic .house keeping two times per day even.Food is great. Especially the hospitality is GREAT!!
0
Votes
PreviousNext
1234568
Room Tips
"Executive level gets you free breakfast each day at the buffet."
Read review
"If you are on holiday, there are probable other hotels that have more of the feel good factor."
Read review
"views of the grounds out back are best"
Read review
"Sheraton Club Rooms"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing