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The Grand New Delhi

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938 Reviews from our TripAdvisor Community

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Showing 801: English reviews
Tel Aviv, Israel
Reviewed yesterday NEWvia mobile

I stayed for 3 nights, the best service and quality food at the crystal lounge. Mr lalit is a nice person which always look for what I need. No only in restaurants... in my last trip to Delhi I'm sure I'll book this hotel again. Thank you!

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Helpful?
Thank Guyyark
New Delhi, India
Reviewed 6 days ago NEWvia mobile

Stayed there recently for 1 night only but it was worth every minute. Despite having a marriage function in the hotel premises there was no disturbance and service was prompt. Bathrooms are beautiful. Can improve on breakfast buffet menu and quality of food. Value for money!!

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Helpful?
Thank arpita_1517
TGND-GM, General Manager at The Grand New Delhi, responded to this review

Dear Guest, Greetings from The Grand New Delhi! Many thanks for staying with us and sharing a positive review of the hotel on this forum. We are glad to learn you found our services to your liking and our staff helpful and friendly.We strive hard to deliver an exceptional experience to all our guests. Your feedback about the breakfast buffet...

Reviewed 6 days ago NEWvia mobile

Unfortunately, this hotel is in desperate need of renovation, it is very old and tired. Rooms smell mouldy, a lot of amenities dont work(rain shower and shower head both spray at same time,toilet didnt flush in first room,had to change room upon arrival after an hour manhunt for airport pickup,he was late.."hotel mistake sir"), bedsheets are old and grey, towels...

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Helpful?
Thank mitchell s
TGND-GM, General Manager at The Grand New Delhi, responded to this review

Dear Guest, Thank you for choosing to stay at The Grand New Delhi and for sharing your frank and forthright comments with us. We sincerely apologize for not being able to live up to your expectations during your recent stay. We are addressing the concerns which you have faced and I assure you we are working diligently to ensure a...

London, United Kingdom
Reviewed 1 week ago

Web pictures look good but upon arrival to room had a serious re-think on the advertising as rooms are dated and in need of refurbishment. Restaurants were good with nice options. Therefore would recommend for F&B options as these were kept up to date. Wifi was not good even though it was free but manageable. Had issues with the Lifts...

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Helpful?
Thank nazparmar
TGND-GM, General Manager at The Grand New Delhi, responded to this review

Dear Guest, Thank you for choosing to stay at The Grand New Delhi and for sharing your frank and forthright comments with us. We sincerely apologize for the unpleasant experience during your recent stay. Your observations with regard to the lifts, wifi and the rooms have been well noted and are being reviewed by the management on priority. We do...

Reviewed 2 weeks ago via mobile

Very expensive hotel. Most expensive we paid in india. We though for our last night we would stay here to finish in style. Big mistake. Lobby is beautiful. It goes down hill from there. Bath was dirty. Bed sheets had hair from previous room occupiers hidden under the pillows. Room smelled of mould. Door to bathroom wouldnt close. Breakfast was...

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Helpful?
Thank Alex N
TGND-GM, General Manager at The Grand New Delhi, responded to this review

Dear Guest, Please allow us to express our deepest regrets for the inconvenience caused to you during your stay at The Grand New Delhi. Your review has definitely left me very disturbed and please note, the senior management is looking into all your points on priority as an urgent improvement and training need. This is most definitely not quite typical...

Athens, Greece
Reviewed 2 weeks ago via mobile

We stayed here two nights before our trip home. Whilst the lobby is impressive our room in the 2nd floor was not at all!The bath sink was bucked up and the bed sheets had blood (!) on them. The walls had mould on them and the whole wing makes was smell unebearably. We asked for a floor on the ground...

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2Thank Veladaki
TGND-GM, General Manager at The Grand New Delhi, responded to this review

Dear Guest, Greetings from The Grand New Delhi! Thanking you for choosing to stay with us and for sharing your valuable feedback. It is extremely disheartening to learn about your experience with us. I'd like to connect with you on the same. Would appreciate if you could share your contact details on gm@thegrandnewdelhi.com. We do hope that you will provide...

Reviewed 2 weeks ago via mobile

We stayed here one night before our trip home. Whilst the lobby is impressive the rooms are not. The bath was dirty the bed sheets had hair on them and the walls had mould on them (which makes the room smell). Would not pay five star prices for this hotel. We were only there one night otherwise we would have...

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Helpful?
1Thank Anna C
TGND-GM, General Manager at The Grand New Delhi, responded to this review

Dear Guest, Greetings from The Grand New Delhi! Thanking you for choosing to stay with us and for sharing your frank and forthright comments. We sincelery apologize for the incovenience caused. Your comments about the rooms have been duly noted and I assure you all your ponts are being dliligently looked into as an urgent improvement need. We do hope...

Brugg, Switzerland
Reviewed 2 weeks ago via mobile

Very good service quality. Very gentle waiter, Mr. Anuj Rana, which explains me the quality of their services. He did a great job. Thank you so much for your great talk. Was really nice talking to you. You will made a brilliant career.

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Helpful?
Thank urenold
LeenaS_DOR, DOR at The Grand New Delhi, responded to this review

Dear Guest, Many thanks for staying with us and reviewing us on this esteemed forum. It is truly a pleasure to read your shining review of the hotel. Your kind words of appreciation about our staff and our personalized services are extremely motivating and heartening to read. We strive hard to offer our guests an exceptional experience and your acknowledgement...

Mumbai (Bombay), India
Reviewed 2 weeks ago

It was an amazing experience at The Grand .. awesome food, luxurious rooms, well contained spa, well maintained and big swimming pool, courteous staff,..superb ambiance. tho a lttle bit expensive but worth ....

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Helpful?
Thank DeepakRuia
LeenaS_DOR, DOR at The Grand New Delhi, responded to this review

Dear Guest, Warm greetings from The Grand New Delhi! It is truly a pleasure to read your shining review of The Grand New Delhi. Many thanks for taking out time and for sharing your wonderful feedback on this forum. We are delighted to note that you had an enjoyable stay. I'd like to thank you for your kind words of...

New Delhi, India
Reviewed 3 weeks ago

Everything you need will be provided fast and kindly ....always with a smile. Special thanks to Akhil. Housekeeping staff helped us all the time. I wish i will see him again and increase the value of the the hotel

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Helpful?
Thank tblasco
LeenaS_DOR, DOR at The Grand New Delhi, responded to this review

Dear Guest, Warm Greetings from The Grand New Delhi! Many thanks for staying with us and sharing a positive review of the hotel on this forum. We are glad to learn you found our services to your liking and our staff helpful and friendly. Your kind words of appreciation have been shared with the housekeeping team and they gratefully acknowledge...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Nestled in the heart of NCR, The Grand New Delhi is one of the city's most luxurious and finest five-star hotels. Well-equipped and luxurious with modern facilities and with its resort like feel having luscious greens, magnificent waterscapes, service par excellence, The Grand New Delhi, is the ideal home away from home for discerning business and leisure travelers. Delivering an extremely exclusive and personalized experience to each of its guests, it is the quintessential destination to relax, unwind and discover the city at your own pace. Ideally located, The Grand New Delhi, previously known as Grand Hyatt, is in close proximity to the best the city has to offer- luxury shopping malls such as DLF Emporio, DLF Promenade, Ambience mall; entertainment destinations, perfectly harmonizing city conveniences, diplomatic enclave, near the airport and elite corporate neighborhood, making it the preferred luxury five star hotel in New Delhi. Boasting 390 elegantly designed rooms & suites; 8 distinctive dining and nightlife destinations; the much acclaimed Spa Oasis and salon, state of the art fitness centre, outdoor Swimming pool; over 30,000 square feet of meeting and event spaces at your disposal, combined with our experience and expertise in organizing banquets, weddings, meetings, and events, The Grand New Delhi offers an unforgettable experience. ... more   less 

Additional Information about The Grand New Delhi

Address: Vasant Kunj Phase II, New Delhi 110070, India
Region: India > National Capital Territory of Delhi > New Delhi > Mahipal Pur
Price Range: RM480 - RM942 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Grand New Delhi 5*
Number of rooms: 390
Reservation Options:
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Also Known As:
The Grand New Delhi Hotel New Delhi
Grand New Delhi
Hotel The Grand New Delhi
The Grand Hotel New Delhi
Hotel Style:
#35 Spa Hotel in New Delhi
#41 Luxury Hotel in New Delhi
#43 Romantic Hotel in New Delhi
#46 Business Hotel in New Delhi
#54 Family Hotel in New Delhi
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Questions & Answers

Here's what travellers have asked, with answers from The Grand New Delhi staff and other travellers.
3 questions
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Questions? Get answers from The Grand New Delhi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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