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Hotel Samrat

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133 Reviews from our TripAdvisor Community

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Showing 130: English reviews
Chennai (Madras), India
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 28 February 2015

Not paying heed to colleagues, I stayed there during a national convention for 5 nights and found the hotel a pleasant experience except for a few minor irritants. It is a sprawling hotel with innumerable rooms and an impressive lobby. The rooms could do with some updating. Woodwork of the cupboards was peeling and so were some of the fittings... More 

Helpful?
2 Thank Meechikka
Samrat_Hotel, Front Office Manager at Hotel Samrat, responded to this review

It was indeed our pleasure to have you here at The Samrat. Your candid inputs will go along way in serving you better. We also assure you that necessary corrective steps have been initiated. We request you to give us another chance to be at your service to ensure that your stay is to your utmost satisfaction. Regards Team Samrat More 

Level Contributor
105 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
Reviewed 12 February 2015

Scary vastness. You can make out how you teach your room. Space so much. But grim can not be cover. Gym, pool all under eternal repair. And what a food. Luxury of a pauper prince. But then you get breakfast plus a meal free. Then you tolerate everything.

Helpful?
6 Thank Basucccr

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Navi Mumbai
Level Contributor
171 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
Reviewed 30 January 2015 via mobile

We stayed here for one night.Our checkin process was smooth. Both Conceirge and front desk were very responsive.Room was reasonable satisfactory in all respects. The faulty telephone in the room was immediately rectified.Hotel is not equipped with Restaurant. Room service is available. We were not happy with the quality of breakfast. We Infact wasted our time.The food arranged was not... More 

Helpful?
3 Thank Bhima2013
Samrat_Hotel, Front Office Manager at Hotel Samrat, responded to this review

We thank you for sharing your feedback with us .Your candid inputs will definitely go a long way in helping us to understand your needs better. Looking forward for your next visit. Regards, Front Office Manager Hotel Samrat New Delhi More 

Raipur, India
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 28 January 2015

Hotel Samrat entrance lobby ambience was soothing & booked bcoz...only reason was Shiro restaurant & Skooter as it was the best part of hotel to party night out & hang out. But rooms need a renovation & air-conditioning was very poor.

Helpful?
4 Thank Ashwin A
Thiruvananthapuram (Trivandrum), India
1 review
Reviewed 19 January 2015

A wonderful place if they maintained and stressed on service in a better way. The fruit basket, the buffet food, linen .... and so on, were below expected standards. Restaurant was reported to be closed, but serving food for some people. Though the officials allowed me to join the buffet arranged for some other team staying there, they charged very... More 

Review collected in partnership with Cleartrip

Helpful?
Thank srinitvm
Samrat_Hotel, Front Office Manager at Hotel Samrat, responded to this review

We thank you for sharing your feedback with us .Your candid inputs will definitely go a long way in helping us to understand your needs better. Looking forward for your next visit. Regards, Front Office Manager Hotel Samrat New Delhi More 

Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 3 December 2014 via mobile

I stayed there with my family for one night. The hotel is located at chanakyapuri. Very close to prime minister house. When we entered the hotel, it looked awesome. The entrance area was elegant. However, they have not maintained their rooms well and patches could be seen. If they can take care of the property, it can match any hotel... More 

Helpful?
1 Thank bijaypatel
Samrat_Hotel, Front Office Manager at Hotel Samrat, responded to this review

Dear Sir, Thank you for your feedback regarding your visit to Hotel Samrat, New Delhi. The maintenance issue have been forwarded to the Concern Department for immediate action. We assure you to serve you better in your next visit. Looking forward for your next visit. Best regards, Front Office Manager Hotel Samrat New Delhi More 

Boston
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 25 November 2014

This wins as the absolute worst hotel I've ever experienced, in so many areas: 1. Filthy, filthy, musty, horrible odors in rooms and especially in hallways, actually caused respiratory problems with some of us 2. carpeting in main areas so very filthy 3. plate of food, left outside a door, was not picked up for two days (when I said... More 

Helpful?
6 Thank paulas852
Bareilly, India
Level Contributor
46 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 14 November 2014

The lobby was huge, but unimprssive. Lift was old and not very clean either. Lift was always crowded with too many Government officiials, I suppose they were not guests of the hotel. My room was very far away from the recepttion, this is a plus point as it provided me with serenity, but I had to make a long walk... More 

Helpful?
1 Thank AsitDas
Samrat_Hotel, Front Office Manager at Hotel Samrat, responded to this review

Dear Sir, Thank you for your feedback regarding your visit to Hotel Samrat, New Delhi. We will look into the concerns put across . Looking forward for your next visit. Best regards, Front Office Manager Hotel Samrat New Delhi More 

washington
Level Contributor
134 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
Reviewed 30 October 2014

HOW I LANDED THERE I got delayed by flight and missed my train,,I had to stay somewhere for the night..all 5 stars in which I normally stay were all full..then I ran into this tourism counter at airport.he guided me over there.. FRONT DESK Very poor and shoddy staff,,,,,,rooms were empty but the staff was not willing to give the... More 

Helpful?
Thank traveladvisor1313
Samrat_Hotel, Front Office Manager at Hotel Samrat, responded to this review

Dear Sir, Thank you for your feedback regarding your visit to Hotel Samrat, New Delhi. I deeply apologize for not meeting your expectations during your visit. We have noted your comment and request you to provide us with your e-mail address so that we can reach you directly. Looking forward for your next visit. Best regards, Front Office Manager Hotel... More 

Gurgaon, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 September 2014

Pathetic customer service. I had to wait more than 50 minutes for my check-in as the incompetent front desk manager could not find my trip details on his system. He repeatedly asked me to go back as there was no booking in my name even though I had booked two days in advance from Cleartrip. I called up Cleartrip many... More 

Helpful?
1 Thank asriv123
Samrat_Hotel, Front Office Manager at Hotel Samrat, responded to this review

Dear Sir, Thank you for your feedback regarding your visit to Hotel Samrat, New Delhi. I deeply apologize for not meeting your expectations during your visit especially the Check In process delay. We have noted your comment and are reviewing the On-line Booking process to make it more efficient & effective. Looking forward for your next visit. Best regards, Front... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Breakfast
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Set in the landscape garden. Samrat’s elegant structure built around a centre flower-filled atrium an open air courtyard lives up to the concept of luxury hotel. The hotel has a choice of 255 rooms with a Pan-Asian restaurant “SHIRO,” a multicuisine restaurant ‘CHAKRAAS.” To serve you better there is LAYBA, a beauty salon. ... more   less 

Additional Information about Hotel Samrat

Address: Chanakyapuri Kautilya Marg, New Delhi 110011, India
Region: India > National Capital Territory of Delhi > New Delhi
Price Range: RM299 - RM710 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Samrat 4*
Number of rooms: 255
Reservation Options:
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Also Known As:
Samrat Hotel New Delhi
Samrat Hotel Delhi
Hotel Samrat Delhi
Samrat New Delhi
Hotel Style:
#77 Luxury Hotel in New Delhi
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Samrat staff and other travellers.
3 questions
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Questions? Get answers from Hotel Samrat staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher rooms have a better view”
 of 5 bubbles ndaruvala, 9 Nov 2016 | Read review
“i will not recommend to any traveler as they are not in 4 Star Category.”
 of 5 bubbles hiranthis, 24 Jun 2016 | Read review
“constant construction on all floors. be weary”
 of 5 bubbles shazrana, 15 Jun 2016 | Read review
“Rooms in top floors”
 of 5 bubbles Josemohan, 28 Apr 2016 | Read review
“rooms on the higher floor.”
 of 5 bubbles Rahul_K_Oswal, 16 Mar 2016 | Read review
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