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Shangri-La Eros New Delhi

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Traveller (2248)
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About

#60 of 1,094 hotels in New Delhi
Location
Cleanliness
Service
Value
Travellers' Choice
Located in the heart of the premier business and commercial district, Connaught Place. Within close proximity to Parliament, Central government & key corporate offices, the iconic India Gate, Janpath- the shopping helm of Delhi city center. The hotel's new rooms provide fresh and contemporary stay experience with unique design offerings New Delhi's sole split level Horizon Club Lounge offers panoramic views of the city's historic district with exceptional service to discerning guests. Guests can indulge in varied culinary experiences such as our iconic Shang Palace and the hot spots of Delhi – Tamra, Grappa and Sorrento over looking lush green gardens & private dining. Our opulent ballroom and multiple meeting spaces with natural light and adjoining open terrace makes the hotel a preferred choice Our world renowned Chi, The Spa, the first in New Delhi, uses natural products to provide revitalizing and therapeutic experiences.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Kids stay free
Babysitting
Valet parking
Wifi
Hot bath
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Outdoor dining area
Special diet menus
Children's television networks
Children Activities (Kid / Family Friendly)
Highchairs available
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Manicure
Massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Shops
Sun loungers / beach chairs
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bidet
Soundproof rooms
Air purifier
Bathrobes
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
City View
Luxury
Languages Spoken
English, Chinese, Hindi
Hotel links
Special Offer:Exclusive Member Rate

Location

19 Ashoka Road Connaught Place, New Delhi 110001 India
Shangri-La Eros New Delhi
5,106Reviews64Q+A100Room tips
Traveller rating
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gary wrote a review 17 Mar
22 contributions5 helpful votes
Enjoyed our two different stays here whilst in Delhi. Good location. All the staff we encountered were first class and an asset to Shsngri La. The gym is one of the best hotel gyms I have used in this country. Breakfast is fabulous with something for everyone. My only gripes are cost of alcohol, we paid £94, yes 9400 Indian rupees for 2 double cheapest gin and tonics. That’s an extraordinarily expensive price, even more than the Savoy in London. We got burnt first night with this so didn’t eat or drink there in the evening and went out. Great effort on conservation with water in glass bottles but they use single use single portion plastics for shampoo etc.
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Date of stay: March 2024Trip type: Travelled as a couple
Room Tip: Seriously check bar and restaurant prices before ordering
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Abhishek Sadhoo, General Manager at Shangri-La Eros New Delhi
Responded yesterday
Dear Guest, Thank you for taking the time to review our hotel on TripAdvisor. I am so happy to read your compliments about our service and hospitality. It will be my pleasure to share your gracious comments with the team. Thank you once again for your encouraging feedback and we do hope to have the pleasure of welcoming you back again and again. Regards, Abhishek Sadhoo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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pam wrote a review 16 Mar
Liverpool, United Kingdom12 contributions
Hotel was excellent, it’s very central, rooms were well worth the price. Service was excellent and the food/ breakfast especially 5🌟. Recommended for all nationalities,we will be back . Could not have wanted more, recommend you try it 🌟🌟🌟
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Date of stay: March 2024Trip type: Travelled as a couple
Room Tip: Indian currency is hard to obtain, change your pounds in Khan market, best rates , and highly...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Abhishek Sadhoo, General Manager at Shangri-La Eros New Delhi
Responded yesterday
Dear Guest, Thank you for taking the time to review our hotel on TripAdvisor. I am so happy to read your compliments about our service and hospitality. It will be my pleasure to share your gracious comments with the team. Thank you once again for your encouraging feedback and we do hope to have the pleasure of welcoming you back again and again. Regards, Abhishek Sadhoo
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ANAND K wrote a review 16 Mar
Singapore, Singapore200 contributions83 helpful votes
It was my first stay in this hotel and I found it outstanding. First things first - I used to live in this city and my memory of this location was a dilapidated old state-run hotel. Shangri La took that over and turned it into a lovely hotel. The room I stayed in was huge, luxurious and very well appointed. I was even treated to some wine (I don't take any alcohol, so it was left in the room unused). Checkin was amazing and I was ushered into a room with rose petals all over the bed and the room had lots of fruits and chocolates. I went down to the Italian restaurant for a meal and the food there was absolutely outstanding. The next night, I tried the Chinese restaurant there and came back disappointed (pointing out that I am a vegetarian). The food was very salty and honestly, that wasn't the best Chindian food I have ever had. Overall - awesome.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Abhishek Sadhoo, General Manager at Shangri-La Eros New Delhi
Responded yesterday
Dear Guest, Thank you for taking the time to review our hotel on TripAdvisor. I am so happy to read your compliments about our service and hospitality. It will be my pleasure to share your gracious comments with the team. Thank you once again for your encouraging feedback and we do hope to have the pleasure of welcoming you back again and again. Regards, Abhishek Sadhoo
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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noel s wrote a review 16 Mar
1 contribution
+1
I have a business stay of 6 months here at the Shangri-la hotel. I am so excited to be here in India. I can't wait to see one of the 7 wonders into world the famous Taj Mahal. India and the Shangri-la have a royal mystique that comforts and overwhelms you. A breathtaking experience you'll never forget! I'm taking this spiritual experience all in. I am too blessed to be stressed. Thank you Shangri-la and India 🇮🇳, PEACE AND BLESSINGS!
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Abhishek Sadhoo, General Manager at Shangri-La Eros New Delhi
Responded yesterday
Dear Guest, Thank you for taking the time to review our hotel on TripAdvisor. I am so happy to read your compliments about our service and hospitality. It will be my pleasure to share your gracious comments with the team. Thank you once again for your encouraging feedback and we do hope to have the pleasure of welcoming you back again and again. Regards, Abhishek Sadhoo
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nisachon A (Mew) wrote a review 14 Mar
Bangkok, Thailand111 contributions65 helpful votes
The service was not good, the staff was not active and it took 4 calls to check the transfer to the airport that already prebooked 2 weeks before arrival. The complimentary water in the room can not drink, the breakfast options are very limited compare to Asian hotels. Welcome amenity is an empty plate with folk and knife (very funny). The staff looks unhappy except the lady who check me in.
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Abhishek Sadhoo, General Manager at Shangri-La Eros New Delhi
Responded yesterday
Dear Guest, Thank you for taking the time to share your feedback on TripAdvisor Community. We deeply apologize for the lapses faced and are very embarrassed to hear your observations . I am truly very sorry for these hiccups. On behalf of our team, I can assure you of my personal involvement in addressing each and every aspect of your feedback. Thank you for highlighting the same. Please be generous to give us one more opportunity to demonstrate our ability to learn from our mistakes and provide you with a truly world-class stay here. We hope we shall have the pleasure of welcoming you again very soon. Regards, Abhishek Sadhoo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Shashank wrote a review 12 Mar
New Delhi, India4 contributions
"Shanghai LA Hotel offers luxurious accommodations with stunning skyline views. The staff are attentive and accommodating, ensuring a seamless stay. The hotel's amenities, including the rooftop pool and fine dining options, elevate the experience. Centrally located, it's perfect for both business and leisure travelers. Overall, a top-notch choice for a memorable stay in Shanghai."
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip: For future travelers to the Shanghai LA Hotel, I'd recommend: Plan Ahead,Transportation,...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Abhishek Sadhoo, General Manager at Shangri-La Eros New Delhi
Responded yesterday
Dear Guest, Thank you for taking the time to review our hotel on TripAdvisor. I am so happy to read your compliments about our service and hospitality. It will be my pleasure to share your gracious comments with the team. Thank you once again for your encouraging feedback and we do hope to have the pleasure of welcoming you back again and again. Regards, Abhishek Sadhoo
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sherpa28798515680 wrote a review 11 Mar
1 contribution
Really it’s amazing to have dinner at Tamra in sangri la Eros delhi Specially hospitality service provided by Mr Firoz. A wide variety of delicious food we really love it. Tamra restaurant is very hygienic, really dinner is under budget with delicious food.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Abhishek Sadhoo, General Manager at Shangri-La Eros New Delhi
Responded yesterday
Dear Guest, Thank you for taking the time to review our hotel on TripAdvisor. I am so happy to read your compliments about our service and hospitality. It will be my pleasure to share your gracious comments with the team. Thank you once again for your encouraging feedback and we do hope to have the pleasure of welcoming you back again and again. Regards, Abhishek Sadhoo
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dolly S wrote a review 10 Mar
3 contributions
+1
I have been visiting the Shangri la Delhi each month for work. All the staff are magnificent. Huge shout out to Phila & Tenzin at Mr Chai cafe. Their smiles and warm welcome and interesting chats are a delight to be around. The food is always fresh, and they pay huge attention to your needs. Spend all my free time at Mr Chai!!
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Date of stay: March 2024Trip type: Travelled on business
Room Tip: Keep doing what you are doing, everyone I pass smiles due to the excellent service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Abhishek Sadhoo, General Manager at Shangri-La Eros New Delhi
Responded 1 week ago
Thank you for taking the time to review our hotel on TripAdvisor. I am so happy to read your compliments about our service, breakfast and hospitality. It will be my pleasure to share your gracious comments with the team including Phila and Tenzin who will be delighted to know that their efforts were so well appreciated. Thank you once again for your encouraging feedback and we do hope to have the pleasure of welcoming you back again and again. Regards, Abhishek Sadhoo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Azadd wrote a review 6 Mar
11 contributions
Everything was great as always and lady Manager Meneerva was another good asset for this property Thank you so much Mister chai team Especially Phila Anubha you guys made us comfortable and make us special as always Tea is excellent and service was great
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Abhishek Sadhoo, General Manager at Shangri-La Eros New Delhi
Responded 1 week ago
Dear Guest, Thank you for taking the time to review our hotel on TripAdvisor. I am so happy to read your compliments about our service and hospitality. It will be my pleasure to share your gracious comments with the team. Thank you once again for your encouraging feedback and we do hope to have the pleasure of welcoming you back again and again. Regards, Abhishek Sadhoo
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Vihaan wrote a review 5 Mar
United States7 contributions8 helpful votes
Shangri-La delhi is always the best, I've been coming here for years, solo and with family and every time it is a memorable experience. Their attention to details is amazing. Staff is perfectly trained and super cooperative without being intrusive. Excellent breakfast with a stunning view of President House. The facilities are superb. Rich choice of restaurants as well in house or nearby. Always looking forward to my next stay at Shangri-la Delhi. I would like thanks to the front office and Umesh bell boy who was always smiling and such a helpful staff.I would come again and meet you all.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Everything is beyond the expectations.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Abhishek Sadhoo, General Manager at Shangri-La Eros New Delhi
Responded 1 week ago
Dear Guest, Thank you for taking the time to review our hotel on TripAdvisor. I am so happy to read your compliments about our service and hospitality. It will be my pleasure to share your gracious comments with the team. Thank you once again for your encouraging feedback and we do hope to have the pleasure of welcoming you back again and again. Regards, Abhishek Sadhoo
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
RM 797 - RM 1,255 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri-la hotel new delhi, shangrila hotel, hotel shangri la delhi, hotel shangri la new delhi
FORMERLY KNOWN AS
Shangri-La Hotel, New Delhi
LOCATION
IndiaNational Capital Territory of DelhiNew DelhiConnaught Place/Janpath
NUMBER OF ROOMS
320
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SHANGRI-LA EROS NEW DELHI: UPDATED 2024 Hotel Reviews, Price Comparison and 2,408 Photos (India) - Tripadvisor

Frequently Asked Questions about Shangri-La Eros New Delhi
Which popular attractions are close to Shangri-La Eros New Delhi?
Nearby attractions include Nero Bar (0.2 km), Delhi Metro Museum (0.5 km), and Western Court Building (0.3 km).
What are some of the property amenities at Shangri-La Eros New Delhi?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Shangri-La Eros New Delhi?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Eros New Delhi?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Shangri-La Eros New Delhi?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Shangri-La Eros New Delhi?
Conveniently located restaurants include Grappa, Shangri-La Eros New Delhi, Tamra, and Shang Palace.
Are there opportunities to exercise at Shangri-La Eros New Delhi?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Shangri-La Eros New Delhi have airport transportation?
Yes, Shangri-La Eros New Delhi offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La Eros New Delhi?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Eros New Delhi offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.