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Hotel Sunstar Heritage

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#57 of 701 Hotels in New Delhi
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Sunstar Heritage
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216 Reviews from our TripAdvisor Community

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Showing 193: English reviews
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Atlanta, Georgia, U.S.A.
Reviewed 4 days ago NEW

The hotel offers a free shuttle service from and to Delhi main train station, which is the terminus for the Airport Express train (fare Rs60); however, the express does not run very late at night or very early in the morning. If your flight arrives at 1 a.m. or some such hour, you will have to take a taxi or...

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Helpful?
Thank Chelydra
Reviewed 1 week ago

When we went there they said they didnt have the room we booked so they will give us a upgraded room (that means bigger room with an extra bed) we refused and told them we didnt want to change rooms so they gave us a room in the ground floor which had a disturbing noise coming from the construction next...

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Thank mehmet c
Kshitij T, General Manager at Hotel Sunstar Heritage, responded to this review

Dear Guest, Thank you for taking out the time to post a review for our hotel. We are extremely disappointed to note that your stay with us not up to your satisfaction. Please accept our sincere apologies for the same. You had booked the Deluxe Room with us and we did have the same available. Since at that time there...

Reviewed 1 week ago via mobile

I had a lovely time in the hotel with my mother and a friend of hers. People were absolutely servicial and gentle with us. All really careful and nice. The room and bathroom was always clean (they changed the towels everyday and replaced everything needed). Breakfast was delicious and there was a great variety of food to order for dinner....

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Thank Valentina H
Bucharest, Romania
Reviewed 2 weeks ago via mobile

If you want to stay somewhere cheap, but decent, this is the place. Don't expect extra quality though. Staff was nice, the furniture is pretty new, in general was ok. But, the faucets were kind of stuck and difficult to operate sometimes, our room had 2 ACs outside and the noise was ridiculous. There was always a smell of food...

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Thank nico84ro
Kshitij T, General Manager at Hotel Sunstar Heritage, responded to this review

Dear Guest, Thank you for taking out the time to post a review for our hotel. We are extremely disappointed to note that your stay with us was not up to expectations. Please accept our sincere apologies for the same. We have gotten the faucets checked by our maintenance team and we did not find any fault with them. They...

Reviewed 3 weeks ago

we had booked sunstar grand but they allocated sunstar heritage to us as both hotels are nearby. coming to this hotel, the rooms were nice and clean with a good interior. hotel seems to be new. food was good, breakfast was nice with descent hotels. location is nice, metro at walkable distance. overall a good experience. reducing one star due...

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Thank Vicky R
Victoria, Canada
Reviewed 3 weeks ago

Sunstar Heritage hotel (not to be confused with Sunstar Heights or Residency, which are next door) does not shine by its outside elegance. You have to come in and meet the wonderful and super friendly staff to appreciate its class. Rooms and bathrooms are very clean and modern and would please any fussy traveler. A complementary breakfast is served every...

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1Thank Yves S
Paris, France
Reviewed 4 weeks ago

Excellent Location in karolbagh locality of New Delhi. Breakfast was Extraordinary and served at the small beautiful roof top restaurant. Sweet hotel in Delhi. Really appriciate the good food and complimentary soup services in the evening. Your services were perfect especially travel desk who explained about all the historical monuments in Delhi to us in a very clear way. Free...

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1Thank troatmann25seb
Raipur, India
Reviewed 4 January 2017 via mobile

A good budget hotel at a very convenient place in New Delhi. The amenities are very good. Staff cooperation wonderful. One can easily find a cozy place to relax. Worth ones money. Nearest metro station is Karol Bagh n Rajendra Place on Blue line

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1Thank Avik49236
New Delhi, India
Reviewed 22 December 2016

This hotel is a mess specially with front reception managers who dont know anything abt hospitality one is known as rana who dont smile and talks like he is the son of the owner of hotel,Dude we dont come to see your sad faces and talking which your inherited from your upbringing of U.P maybe go back from where u...

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Thank kidsofshiva
Kshitij T, General Manager at Hotel Sunstar Heritage, responded to this review

Dear Guest, Thank you for taking out the time to post a review for our hotel. We have tried getting in touch with you to know your stay dates but you haven't responded back. After having looked at your review and previous dates and speaking to our team we identified the event that led to this review. To begin with...

Reviewed 18 December 2016 via mobile

I stayed for two nights. My room was really loud since it was on the ground floor right next to the reception. Also I could hear my room neighbour snorr. Bed sheets where dirty and cables came out of the wall... not really what I expected after all this positive feedback. Breakfast was alright - indian!

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Thank Chris S
Kshitij T, General Manager at Hotel Sunstar Heritage, responded to this review

Dear Guest, Thank you for taking out the time to post a review for our hotel. We are extremely disappointed to note that your stay with us was not up to your expectations. Please accept our sincere apologies for the same. While designing the reception utmost care was taken to make sure that no reception noise should get to the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Concierge
Official Description (provided by the hotel)
Hotel Sunstar Heritage is budget hotel located in the heart of New Delhi. The entire team is trained with comfort and guest staisfaction in mind. When you stay at Hotel Sunstar Heritage you will understand that all your preferences and likings have been kept in mind while designing the hotel. We urge ypu to provide us with the opportunity to serve you and we promise that you will not be disappointed. ... more   less 

Additional Information about Hotel Sunstar Heritage

Address: 8A/43, Wea, Channa Market | Karol Bagh, New Delhi 110005, India
Region: India > National Capital Territory of Delhi > New Delhi
Price Range: RM205 - RM330 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Sunstar Heritage 3.5*
Number of rooms: 18
Reservation Options:
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Hotel Style:
#5 Romantic Hotel in New Delhi
#27 Family Hotel in New Delhi
#58 Business Hotel in New Delhi
#68 Best Value Hotel in New Delhi
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Sunstar Heritage staff and other travellers.
5 questions
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Kolkata (Calcutta), India
4 months ago
Washington DC, District of Columbia
Chennai (Madras), India
Prescott, Arizona
over a year ago

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Questions? Get answers from Hotel Sunstar Heritage staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid ground floor rooms as near lifts, stairs & lobby; avoid x04 as door connects to x03; x05 is quieter, facing back light well not street”
 of 5 bubbles Chelydra, 19 Feb 2017 | Read review
“service, room size and cleanliness”
 of 5 bubbles 500shankarl, 14 Dec 2016 | Read review
“the doudle room is quite suitable for the couples or partners.”
 of 5 bubbles syp83420, 10 Nov 2016 | Read review
“North side room mainly 201 & 301”
 of 5 bubbles sudiplodh, 23 Sep 2016 | Read review
“Best hotel ever”
 of 5 bubbles umarji_irfan, 15 Aug 2016 | Read review
5 of 5