We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Hotel Willow Banks

Show Prices
#12 of 112 Hotels in Shimla
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Hotel Willow Banks
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

430 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 428: English reviews
Goma, DRC
Reviewed 2 weeks ago

The best feature of the hotel is location( proximity to the mall is a big plus for tourists who like to keep their focus on the mall and shopping at Shimla. the rooms are clean, large and have a panoramic view of the valley. Bathrooms are well kept but need an overhaul. Biggest disappointment is the price of food and...

 Report
Helpful?
Thank Sunil B
Seattle, Washington
Reviewed 2 weeks ago

- Great mall road location - Dated decor and slightly run down - Lacking 5-star cleanliness and details (dust, cracks, stains) but clean enough in all of the important places - Helpful and professional front desk staff - Expect bum gun and very little TP - Expect slow housekeeping turnaround - Expect a zillion light switches in your room and...

 Report
Helpful?
Thank Katie K
National Capital Territory of Delhi, India
Reviewed 3 weeks ago

This hotel is located jst 100 mtrs to the lift on the mall road...the rooms are large and cosy...however, the most amazing part of this hotel is the live music that is played in the restaurant and the cafe in the evening...it just mesmerises you..food quality and quantity are both good...room service is prompt..bt there is a problem with wifi...

 Report
Helpful?
Thank RajatK19
Reviewed 3 weeks ago

Since travelling with elderly parents with mobility issues I decided on this hotel. The hotel is located at the east end of the mall road and can be accessed by car from two points. 1. Lift from cart road. and a downhill walk of 200m 2. Uphill walk of 300m from the high court car parking ( there are also...

 Report
Helpful?
Thank Nabarun M
Reviewed 4 weeks ago

We stayed in Willow Banks during Diwali and had a wonderful time! Our room was very spacious and the view marvelous. Watching the sunrise from bed and the twinkling lights at night was indeed magical. The hotel is very conveniently located very near the lift. The food is simply the best in Shimla. Even a simple vegetable stew is yummy!!!...

 Report
Helpful?
Thank Poulami B
Reviewed 29 October 2016 via mobile

For great location on mall road close to high court,very easy to find, you can park in high court parking 300m from there.humble staff ready to help 24/7,sanjay sharma very nice and humble personality.food is 3 from 5rating.but cafe shimla times is best for food and ambience,hotels property,good spa and beauty parlour,cheap rates,5th floor is the best highly recommended for...

 Report
Helpful?
Thank Mukunda M
Bengaluru, India
Reviewed 23 October 2016 via mobile

One of the best hotels I have stayed till date. Central location it's on the mall road 5mins walk from the lift. Rooms very spacious, artistically designed and very well maintained. We ordered food also once from their restaurant but was tasty though price is slightly on the higher side. Many places like church mall road and shopping lanes are...

 Report
Helpful?
1Thank Priyanka S
Reviewed 23 October 2016 via mobile

This is the perfect hotel to stay at Mall road, the most happening place at Shimla. We visited last week for 3 nights and the stay was just wonderful. We booked 2 premium rooms costing around 7k ₹ each with breakfast. The rooms are big with all the amenities and a private balcony. The bathroom is neat and you don't...

 Report
Helpful?
Thank 836ankits
Reviewed 20 October 2016

This is one of the best hotel to stay in Shimla. One might say that the price of the rooms are high well that is true but the location and hotel rooms are worth the money you spend. This is a heritage hotel and deliver the best services. They have room service, restaurant, bar, gym and space for conference as...

 Report
Helpful?
Thank Travellinggod
Amritsar, India
Reviewed 17 October 2016 via mobile

Had heard a lot about this place.Finally experienced it too.Good location and all possible amenties.Very nice stay we had here.Everything was best quality...food..rooms...spa. Surely coming here again!

 Report
Helpful?
1Thank Manbina

224 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (190)
Viewed
Room/Suite (45)
Viewed
Bathroom (6)
Viewed
Dining (15)
Viewed
View from Room (27)
Viewed
Hotel & Grounds (28)
Viewed
Family/Play Areas (3)
Viewed
Other (66)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (34)
Viewed
Dining (9)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (10)
Viewed
View from Room (2)
Viewed
Family/Play Areas (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Shimla hotels
0.3 km away
Honeymoon Inn Shimla
Honeymoon Inn Shimla
#4 of 112 in Shimla
735 reviews
2.9 km away
Snow Valley Resorts Shimla
1.1 km away
Radisson Hotel Shimla
Radisson Hotel Shimla
#8 of 112 in Shimla
990 reviews
Show Prices
Show Prices
Show Prices
0.2 km away
Hotel Combermere
Hotel Combermere
#18 of 112 in Shimla
407 reviews
0.1 km away
Clarkes Hotel
Clarkes Hotel
#5 of 112 in Shimla
417 reviews
0.4 km away
Hotel Marina
Hotel Marina
#10 of 112 in Shimla
241 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Willow Banks was established in the year 1871, a landmark estate which spells history and exemplifies an era of gracious living. Originally owned by Arthur James Craddok, "Architect and Builder of Shimla," in a fitting tribute to his memory the building has been redesigned into a hotel, endowed with all modern amenities and comforts, effortlessly blending into the surrounding pine trees, landscapes and enhancing its beauty. The hotel is located on The Heritage Mall Road, a pleasant walking distance from the famous Ridge, Scandal point, Lakkar Bazaar, Gaiety Theater, Ancient Kali Bari & Jakhoo Temple, High Court, Secretariat, C.M. Residence and Raj Bhavan. Amidst the age old Deodar and Pine trees, Willow Banks Estate on the Mall Road overlooks the lush green valley, the majestic mountains and the complete well lit town of Shimla. The hotel is easily accessible from the High Court Parking and the Tourism Lift, making staying a convenient proposition for one and all. The charming walking trails of Shimla are a pleasant stone's throw away from the hotel. Whatever the purpose of your visit, relaxation away from the busy city life, exploring natural beauties that the town has to offer or pumping adventure trips, Hotel Willow Banks at Shimla guarantees to make your vacation worth remembering. The blend of extremes, modern facilities in a heritage estate and picturesque views at the Mall Road level, make Willow Banks arguably the best hotel in Shimla. Also rated by TripAdvisor as amongst the top 10 Jewel Hotels of India. ... more   less 

Additional Information about Hotel Willow Banks

Address: Opp Tourism Lift, Shimla 171001, India
Region: India > Himachal Pradesh > Shimla
Price Range: RM375 - RM911 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Willow Banks 4*
Number of rooms: 45
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Odigeo, Priceline, Hotels.com, Travelocity and Agoda so you can book your Hotel Willow Banks reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Willow Banks Hotel
Willow Banks Shimla
Hotel Style:
#5 Spa Hotel in Shimla
#5 Luxury Hotel in Shimla
#11 Family Hotel in Shimla
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Willow Banks staff and other travellers.
8 questions
Ask a question

See all questions (8)

Questions? Get answers from Hotel Willow Banks staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher up rooms are more convenient, preferably at the level of reception”
 of 5 bubbles SunilB522, 21 Nov 2016 | Read review
“Rooms facing the valley”
 of 5 bubbles RajatK19, 14 Nov 2016 | Read review
“The rooms on the levels above the lobby. Do not take rooms in the lobby area and restaurant as they sometimes get noisy”
 of 5 bubbles nabarunm, 11 Nov 2016 | Read review
“Rooms with a valley view”
 of 5 bubbles , 3 Nov 2016 | Read review
“Premium rooms have beautiful view”
 of 5 bubbles Travellinggod, 19 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay