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The Oriental Residency

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The Oriental Residency
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310 Reviews from our TripAdvisor Community

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Showing 301: English reviews
Reviewed 23 October 2016 via mobile

We arrived 3/4am in the morning from our long haul flight from UK, and the earliest we could check in was around 9.30. Amit who was working on reception was the most friendliest and very helpful person I have met since being in India. We sat in the lobby very tired and not only did he get us a mattress...

Parizad16g, General Manager at The Oriental Residency, responded to this review

Dear Sir, At the onset we deeply thank you for patronising The Oriental Residency Hotel. We are deeply indebted for such a humble words you have penned down for us. It was our honour to host you sir. It gives us immense happiness to hear of our services was good. We are highly elate we met your expectations as per...

Mumbai (Bombay), India
Reviewed 2 October 2016 via mobile

We had organised a dinner get together of our colleagues with family on the terrace. The food is simply super. We had Galauti Kababs, Fish Fry, Chicken Reshami Kabab, Mushroom Fritters for starters. We also had all variety of veg and non veg in the main course followed by malai kulfi. The food was a very pleasant surprise for me....

Parizad16g, General Manager at The Oriental Residency, responded to this review

Dear Sir, At the onset we deeply thank you for patronising The Oriental Residency Hotel. We are deeply indebted for such a humble words you have penned down for us. It was our honour to host you sir. It gives us immense happiness to hear of our services was good. We are highly elate we met your expectations as per...

Mumbai (Bombay), India
Reviewed 28 September 2016

Hotel is very good and worth for staying. Food is also good. The location is good.Staff is good. It is a good place for stay and food. Most of the important things is the location of the Hotel. It is at the center of the Mumbai which helps to travel .

Parizad16g, General Manager at The Oriental Residency, responded to this review

Dear Sir, At the onset we deeply thank you for patronising The Oriental Residency Hotel. We are deeply indebted for such a humble words you have penned down for us. It was our honour to host you sir. It gives us immense happiness to hear of our services was good. We are highly elate we met your expectations as per...

Chandigarh, India
Reviewed 25 September 2016

Although it is a fairly decent place at a good location, it is running to seed and in urgent need of renovation. Whole hotel is rather cramped. The rooms are small and confining. Room and bath are poorly lit. Bathroom is rather mouldy and plumbing fixtures need replacing. OK for a night and quick exit. Not recommended for an extended...

Parizad16g, General Manager at The Oriental Residency, responded to this review

Dear Sir/Madam, We thank you for choosing to stay at The Oriental Residency Hotel!!! Your suggestions in this regard will be considered. We look forward to host you again and we will leave no stone upturned in earning back your goodwill.Give us the privilege to host you again. We look forward to the is beautiful association for many more years...

Bengaluru, India
Reviewed 9 September 2016

I stayed here for 2 nights along with family recently and found the hotel to be an excellent choice. The room was very neat and clean. They had provided iron box, kettle, TV, coffee maker, etc. There was also an electronic safe provided to keep the valuables safe. The staff were also courteous. The buffer breakfast was sumptuous and lots...

Parizad16g, Operations Manager at The Oriental Residency, responded to this review

Dear Sir, We are deeply indebted for such a humble words you penned down for us. From your hefty schedule. It was our honour to host you. It gives us immense happiness to hear of our services were good. We are highly elate we met your expectations as per our standards of hospitality. Give us the privilege to host you...

Beau Bassin - Rose Hill
Reviewed 9 September 2016

My first stay in Mumbai and am so happy to have chosen this hotel. One can see and feel that emphasis is put on customer care. Great service, Great food. Very friendly and helpful staff at all levels.

Parizad16g, Operations Manager at The Oriental Residency, responded to this review

Dear Sir, We are deeply indebted for such a humble words you penned down for us. From your hefty schedule. It was our honour to host you. It gives us immense happiness to hear of our services were good. We are highly elate we met your expectations as per our standards of hospitality. Give us the privilege to host you...

Reviewed 29 August 2016

Hotel is near to Domestic Airport, Check-in was quick. Rooms are good, neat with locker facility. WiFi worked well, though had to call reception 3-4 times to get updated WiFi code. Buffet breakfast is the best part of stay. Very good staff and tasty food. Reception guys are very helpful, even helped me by printing few documents for me, as...

Parizad16g, General Manager at The Oriental Residency, responded to this review

Dear Sir, We are deeply indebted for such a humble words you penned down for us. From your hefty schedule. It was our honour to host you. It gives us immense happiness to hear of our services were good. We are highly elate we met your expectations as per our standards of hospitality. Give us the privilege to host you...

Singapore, Singapore
Reviewed 27 August 2016

Group of 4 in two rooms. The breakfast options were very good. Rooms were somewhat small but comfortable. Location is the best because so convenient to Bandra as well as public transport. Dont choose the top floor because December the hotel has lot of parties on the terrace and the noise is a nuisance.

Parizad16g, General Manager at The Oriental Residency, responded to this review

Dear Sir, At the onset, we would like to apologise for the inconvenience caused to you. We have taken note of your complain and serious actions have been on those grounds. We look forward to host you again and we will leave no stone un-turned in earning back your goodwill. We are highly elate we met your expectations as per...

Kolkata (Calcutta), India
Reviewed 25 August 2016

We were in the Oriental Residency from 13th. - 16th. August 2016. The rooms are clean & cosy, staffs are very helpful. But the best thing is their in-house restaurant & the food including the prices which is very reasonable. My daughter just loved the food & the sweet dishes specifically. The location is also good & has a big...

Parizad16g, General Manager at The Oriental Residency, responded to this review

Dear Madam, At the onset we deeply thank you for patronising The Oriental Residency Hotel. We are deeply indebted for such a humble words you have penned down for us. It was our honour to host you and your family. It gives us immense happiness to hear of our services was good. We are highly elate we met your expectations...

Mumbai (Bombay), India
Reviewed 3 August 2016

I wanted to organize a professional workshop for physiotherapists in Mumbai and this place came highly recommended. I was coordinating with Mr Ahmed (manager) and he was nothing but accommodating through the whole process from making the conference room booking, to setting it up, to making sure all participants received proper attention in terms of refreshments. I couldn't have asked...

Pankaj J, Manager at The Oriental Residency, responded to this review

Greetings from The Oriental Residency! Thanks for writing a review. We are glad to know that you enjoyed the services provided by our team. We would be happy to know that you found them helpful and courteous. We look forward to welcoming you back to The Oriental Residency whenever your travel brings you back to Mumbai. Warm Regards, Manager

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Oriental Residency is in Bandra, a hip neighborhood in Mumbai. A 5-minute drive from Khar Train Station, the hotel’s front desk and restaurant are conveniently open 24 hours a day.Offering city views of Mumbai, rooms at The Oriental Residency have a flat-screen TV and a safe. A minibar and tea/coffee making amenities are also provided. The private bathrooms have shower facilities.Soul Restaurant and Bar offers seafood, Indian and international dishes, with vegetarian options. Room service is also available 24 hours a day.Travel services include car rental and ticket or tour bookings. Express laundry and ironing services are also available. The hotel provides free airport pickup and free on-site parking.The Oriental Residency is a 15-minute drive from Mumbai’s Santa Cruz Domestic Airport and a 25-minute drive from Chhatrapati Shivaji International Airport. The Bandra Kurla Complex is just one mile away.Hotel Rooms: 44 ... more   less 

Additional Information about The Oriental Residency

Address: P.D. Hinduja Marg, Next to Khar RTO | Khar (West), Mumbai (Bombay) 400052, India
Region: India > Maharashtra > Mumbai (Bombay)
Price Range: RM347 - RM583 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Oriental Residency 3*
Number of rooms: 44
Reservation Options:
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Also Known As:
The Oriental Residency Hotel Mumbai (Bombay)
Hotel Style:
#41 Best Value Hotel in Mumbai (Bombay)
#47 Business Hotel in Mumbai (Bombay)
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Questions & Answers

Here's what travellers have asked, with answers from The Oriental Residency staff and other travellers.
6 questions

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See which rooms travellers prefer

“As far as possible from the roof top.”
 of 5 bubbles Fabwizard, 5 Dec 2016 | Read review
“All rooms are good to stay,”
 of 5 bubbles sajalm2014, 29 Nov 2016 | Read review
“If you are a non-smoker you can ask them to provide rooms in the non-smoking floors.”
 of 5 bubbles parijatsengupta77, 24 Aug 2016 | Read review
“Hotel in heart of Mumbai”
 of 5 bubbles , 21 Jul 2016 | Read review
“Try their Non Veg platter”
 of 5 bubbles wandrer18, 14 Jul 2016 | Read review
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