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The Oriental Residency

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339 Reviews from our TripAdvisor Community

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Showing 329: English reviews
Mumbai (Bombay), India
Reviewed 26 April 2016

I had arranged my daughter's birthday party at The Oriental Residency. Perfectly organised. I would like to mention in particular Mr. Ahmed, who helped us from organisation, menu, DJ and all other minute details. He was thoroughly professional. We really did not have to look into any detail, once he was told.

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Helpful?
Thank mugdha2016
Pankaj J, Front Office Manager at The Oriental Residency, responded to this review

Dear Ms. Mugdha, Greetings!! We thank you for writing such a wonderful comment on Tripadvisor. We are glad to know that the event was a perfect one and you enjoyed your special occasion with us. Your positive comment about Ahmed is truly a delightful source of encouragement for him as well as for our entire team. We would love to...

Dubai, United Arab Emirates
Reviewed 26 April 2016

Positives Staff were welcoming and helpful. And that was not for presentation sake, they solved many if not all the queries. Breakfast is in a quaint part of the hotel but the staff are very friendly in ensuring you are happy with what is offered and if anything extra can be done to make you feel better. Negatives When you...

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Helpful?
Thank Rushdi R
Pankaj J, Front Office Manager at The Oriental Residency, responded to this review

Dear Mr.Rafeek, Greetings from The Oriental Residency! At the very beginning I would like to Thank you for sharing your experience with us which would help us to serve all our guests better. I have noted each point of yours very seriously and me along with my head of departments are working towards rectifying those. I am sure that in...

roquetas de mar
Reviewed 24 April 2016

Very comfortable hotel in Mumbai convenient for domestic and international airports with plenty bars and restaurants nearby . Deepak ,front office very helpful - we were due to check out midday although our flight was late at night - I had been unwell with a stomach infection and the hotel not only arranged a doctor to visit but also allowed...

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Thank Henry G
Reviewed 21 April 2016 via mobile

In Mumbai for medical issues; booked here for 10 days & stayed only 2 days after finishing early; wanting to leave with no other business in Mumbai, the executive management refused to refund our credit deposit of approximately R22000 saying "they do not know how to sell the room after our early checkout"; after some noise they refunded R16k and...

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Thank George K
Mumbai (Bombay), India
Reviewed 11 April 2016

We had two weddings in our family and had housed all our outstation guests at Oriental Residency and had two functions on the terrace banquet. We had a great experience dealing with Mr. Ahmed (in charge of the banquets) and Mr. Farhan (in charge of the room reservations). They: ensured that all our requests were taken care off, paid attention...

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Thank Rashi P
London, United Kingdom
Reviewed 3 April 2016

As always, The Oriental Residency's staff went above and beyond to ensure our stay in Mumbai was as comfortable and enjoyable as possible. The room was large, spacious, clean and well maintained - and the hotel's overall look is definitely polished. Everyone we encountered, from the reception staff to the watchman and housekeeping team, made us feel like we were...

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Thank SophyPet
jammu
Reviewed 31 March 2016 via mobile

We had a luxury room booked. A bit hitch that I was made to wait 10 mins even at 9pm check in, which was unusual. I was charged for airport pick n drop where I read some reviews for a free airport shuttle. Though room was spacious , decent breakfast buffet till 11 am, easy transport at doorstep, nice bars...

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Thank karunesh
Mumbai (Bombay), India
Reviewed 31 March 2016

The Oriental Resiadancy,Bandra(w). Ambience is great. Food was delicious, Excellent service by Mr.Ahmed Khan ...grt experience ! All our relatives are happy and giving feedback for Hotel service , Hygienic food , Tasty especially Goan Curry ,Chicken curry and Manolian Fish starter --- Meeta Pednekar

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Thank Meeta S
Mumbai
Reviewed 20 March 2016 via mobile

We( WHDC) had a 3 day seminar of our seminar "M3S" at The Oriental Resiadancy,Bandra(w). Ambience is great. Food was delicious, Excellent service by Mr.Ahmed, Mr.Arun ,Mr.Tapan....grt experience ! Even our participants liked the venue .

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Thank yashasvinavin
Mumbai (Bombay), India
Reviewed 17 March 2016

Our Seminar was a huge success so a big thank you to you all for helping make that happen. Mr Ahmed Khan, Mr Tapan and Mr Arun were exceptional in their service. The feedback we have received from our attendees was very positive with the excellent food, ambience and facilities mentioned more than a few times. The parking attendants were...

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Helpful?
Thank imtiazshk219
Pankaj J, Front Office Manager at The Oriental Residency, responded to this review

Dear Mr. Imtiyaz, Greetings from The Oriental Residency Mumbai! We thank you for writing such a wonderful review on TripAdvisor regarding your recent event at The Oriental Residency Mumbai. Your glowing compliments about our staff, service, and facilities were an absolute joy to read. There is no higher compliment than learning that we completely met your expectations, as that is...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Breakfast included
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Oriental Residency is in Bandra, a hip neighborhood in Mumbai. A 5-minute drive from Khar Train Station, the hotel’s front desk and restaurant are conveniently open 24 hours a day.Offering city views of Mumbai, rooms at The Oriental Residency have a flat-screen TV and a safe. A minibar and tea/coffee making amenities are also provided. The private bathrooms have shower facilities.Soul Restaurant and Bar offers seafood, Indian and international dishes, with vegetarian options. Room service is also available 24 hours a day.Travel services include car rental and ticket or tour bookings. Express laundry and ironing services are also available. The hotel provides free airport pickup and free on-site parking.The Oriental Residency is a 15-minute drive from Mumbai’s Santa Cruz Domestic Airport and a 25-minute drive from Chhatrapati Shivaji International Airport. The Bandra Kurla Complex is just one mile away.Hotel Rooms: 44 ... more   less 

Additional Information about The Oriental Residency

Address: P.D. Hinduja Marg, Next to Khar RTO | Khar (West), Mumbai (Bombay) 400052, India
Region: India > Maharashtra > Mumbai (Bombay)
Price Range: RM291 - RM498 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Oriental Residency 3*
Number of rooms: 44
Reservation Options:
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Also Known As:
The Oriental Residency Hotel Mumbai (Bombay)
Hotel Style:
#40 Best Value Hotel in Mumbai (Bombay)
#46 Business Hotel in Mumbai (Bombay)
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Questions & Answers

Here's what travellers have asked, with answers from The Oriental Residency staff and other travellers.
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Questions? Get answers from The Oriental Residency staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Mention your preference.”
marg058, 22 Feb 2017 | Read review
“Rooms on lower floors are quieter.”
patriciafE4980XA, 9 Feb 2017 | Read review
“They have rooms with Balcony which offers you good space.”
, 1 Feb 2017 | Read review
“Make sure your firm with the staff if you need a non-smoking room”
charmainedc2017, 24 Jan 2017 | Read review
“Some Rooms are big in comparison to others like 309, 409 etc.”
pardeep27, 21 Jan 2017 | Read review
5 of 5