The Oberoi Mumbai
Nariman Point, Mumbai 400021 India
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Avg. RMÂ 1,214 /night, 11/15 - 11/16
RMÂ 2,073
per night
RMÂ 1,631
per night
RMÂ 1,188
per night
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5.0
#1 of 744 hotels in MumbaiLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The Oberoi, Mumbai provides an ideal mix of value, comfort and convenience with an array of amenities designed for travelers like you. It is a striking example of modern architecture that lifts you over Marine Drive to enjoy magnificent views of the ocean and 'Queen’s Necklace' lights along the shoreline. While staying at Oberoi Bombay, visitors can check out Chhatrapati Shivaji Terminus (0.7 mi) and Nariman Point (1.9 mi), some of Mumbai's top attractions. Rooms at Mumbai Bombay Oberoi provide a flat-screen TV, a refrigerator, and a minibar, paid internet access, and installed IoT-based air purification devices in all our guest rooms as part of our commitment to providing a clean and healthy environment. The hotel is equipped with Electric Vehicle charging stations as well. In addition, guests have access to room service and a concierge. You can also enjoy a pool and breakfast, and free parking space.
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Property amenities
Free parking
Wifi
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Walking tours
Kids stay free
Babysitting
Valet parking
Paid private parking nearby
Paid wifi
Fitness / spa changing rooms
Fitness classes
Personal trainer
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kids' meals
Snack bar
Special diet menus
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Facial treatments
Foot bath
Full body massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bidet
Soundproof rooms
Air purifier
Bathrobes
Desk
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
On-demand films
Radio
iPod docking station
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Business
Languages Spoken
English, Hindi
Location
Nariman Point, Mumbai 400021 India
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 84 out of 100
84
Mumbai Airport
18.9 km•
See all flights
Car Hire
53 Restaurants
within 0.5 kilometers
Reviews
5.0
4,320 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Nestled in a prime spot, The Oberoi Mumbai garners high praise for its stunning ocean views and serene surroundings, making it a favorite among travelers seeking proximity to local attractions. Guests frequently laud the luxurious amenities and diverse dining options, adding to the hotel's inviting and elegant atmosphere.
The service at The Oberoi is often described as attentive and professional, contributing to its reputation for exceptional value, despite occasional billing hiccups. While the vast majority of reviews highlight the spotless cleanliness, some guests have noted the rooms can be on the smaller side and have mentioned minor issues with cleanliness and technology.
Location
Convenient
Atmosphere
Luxurious
Rooms
Comfortable
Value
Exceptional
Cleanliness
Immaculate
Service
Attentive
Amenities
World-class
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4,320Reviews46Q+A100Room tips
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Detailed Reviews
Hotel's Favourite
Stay at The Oberoi hotel is always been a pleasure. Stayed here for 2+ weeks and needless to say we were taken care of. Smallest of details and request were catered to. I would rate the hotel, its service and the staff 10 stars. Special mention for Remy managing the pool. There were excellent house keeping staff, Purvesh the chef in the restaurant and Satish ji.
Focus on customer service and not just monetary value is what keeps Oberoi group distinct. Please keep it up. Thank you.
Focus on customer service and not just monetary value is what keeps Oberoi group distinct. Please keep it up. Thank you.
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Review collected in partnership with this hotel
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at The Oberoi Mumbai
Responded 5 Feb 2024
Dear Guest, Thank you for sharing encouraging feedback of your stay experience on TripAdvisor. We are pleased to read your review and so happy that you had an enjoyable stay and that our service and facilities exceeded your expectations. At The Oberoi we are committed to exceeding our guests expectations and your feedback will continue motivating us to strive harder. Remy, Chef Purvesh, Satish and the housekeeping team are delighted to learn that their efforts have been recognised by you. Thank you so much for your kind words of encouragement. We look forward to welcoming you back soon! Thank you, Warm regards, Amit Kaul Vice President and General Manager The Oberoi, Mumbai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I’ve been fortunate enough to have stayed at some great hotels around the world and although some of them may have been nicer than the Oberoi in terms of amenities, none of them even come close to matching it for service and the experience. From the moment you arrive you are treated like royalty; you are made to feel very welcome, they make a fuss about your arrival without being intrusive.
We were kindly upgraded to the next room category which overlooked part of the city and provided some amazing views of the sea; especially nice during sunset. The rooms are very spacious and classily fitted with modern furniture whilst still maintaining a classy feel. The bathtub is large and looks into the room when the privacy screen is lifted, the shower is equally as large. The skincare products provided are top quality! The bed was super comfortable. My only, very minor, comment about the room is that there is limited space to hang ones clothes, as half of the provided space is taken up by where ones suitcase would be placed and the by a set of cupboards/the safe. But that’s a very minor adjustment to accept when considering the positives.
The breakfast offering is excellent - lots of choice on the menu, just not enough time to get through all of it. The potato filled paranthas may be the best I’ve ever had. I also recommend trying to Indian spiced scrambled eggs which flavoured to perfection. Advice - head to breakfast with plenty of time if you have plans to leave the hotel, as the space in the restaurant can mean you have to wait for a table. But this isn’t a negative, what it does is give more of a restaurant feel with attentive service that doesn’t seem erratic or rushed. The food makes it worth it in any case.
We enjoyed a meal at the hotels fine dining restaurant, Ziya. Some of the food we tasted here was out of this world, if you do eat here you must try the lobster offering which was a personal favourite.
We also drank at the Eau bar which has an outdoor area with live music, there is also a live cooking station. The drinks were made really well and the atmosphere was enjoyable.
We had a slight issue whilst staying here, but the way it was resolved was beyond our expectation. We were personally taken care of by the general manager, Ms Mehta who took the time to speak with us to apologise and make right the situation. The personal touch was impressive and just adds to the positive experience that we had at the hotel. Ms Mehta and her staff were exemplary throughout our stay, genuinely interested in our day, in our trip and in ensuring we were having a great stay.
I will not hesitate to book the Oberoi any time I am in Mumbai, or wherever else they have hotels around the world if this offering is anything to go by.
We were kindly upgraded to the next room category which overlooked part of the city and provided some amazing views of the sea; especially nice during sunset. The rooms are very spacious and classily fitted with modern furniture whilst still maintaining a classy feel. The bathtub is large and looks into the room when the privacy screen is lifted, the shower is equally as large. The skincare products provided are top quality! The bed was super comfortable. My only, very minor, comment about the room is that there is limited space to hang ones clothes, as half of the provided space is taken up by where ones suitcase would be placed and the by a set of cupboards/the safe. But that’s a very minor adjustment to accept when considering the positives.
The breakfast offering is excellent - lots of choice on the menu, just not enough time to get through all of it. The potato filled paranthas may be the best I’ve ever had. I also recommend trying to Indian spiced scrambled eggs which flavoured to perfection. Advice - head to breakfast with plenty of time if you have plans to leave the hotel, as the space in the restaurant can mean you have to wait for a table. But this isn’t a negative, what it does is give more of a restaurant feel with attentive service that doesn’t seem erratic or rushed. The food makes it worth it in any case.
We enjoyed a meal at the hotels fine dining restaurant, Ziya. Some of the food we tasted here was out of this world, if you do eat here you must try the lobster offering which was a personal favourite.
We also drank at the Eau bar which has an outdoor area with live music, there is also a live cooking station. The drinks were made really well and the atmosphere was enjoyable.
We had a slight issue whilst staying here, but the way it was resolved was beyond our expectation. We were personally taken care of by the general manager, Ms Mehta who took the time to speak with us to apologise and make right the situation. The personal touch was impressive and just adds to the positive experience that we had at the hotel. Ms Mehta and her staff were exemplary throughout our stay, genuinely interested in our day, in our trip and in ensuring we were having a great stay.
I will not hesitate to book the Oberoi any time I am in Mumbai, or wherever else they have hotels around the world if this offering is anything to go by.
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TheOberoi_Mumbai, General Manager at The Oberoi Mumbai
Responded 11 Mar 2020
Dear Guest, Thank you for choosing to stay at The Oberoi, Mumbai. We are delighted to read that the service at our hotel is unmatched compared to the other hotels you have ever stayed at in your extensive travels. The team is our strength. Your recognition reinforces our Executive Chairman’s belief, in people being our biggest assets. Thank you for your generous compliments for all the ladies and gentlemen who work with us. I am also very happy to read that you were impressed with your dining experience at Ziya and especially the breakfast. Your generous praise is very encouraging and will inspire us to do even better. Thank you for your positive review. We eagerly await your return to your preferred destination in Mumbai very soon. Thank you, Kind regards, Natasha Mehta General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
+1
My wife and I stayed here in early March, for the last days of our 3 week Tauck Tours luxury tour of India. At last we had arrived in a safe city. Good safety and hygiene had been the basis of this tour, with entry to the hotels through metal detectors, being patted down by security guards and being tested for our temperature by masked and gloved staff. A sign of these uncertain times we live in. As a highlight of our tour, we were upgraded to a suite on the 15th floor. Panoramic windows gave us the feeling of being part of the waterfront, with spectacular views across the bay. Every morning, we watched the returning fishermen cruising back to port. There were 3 televisions in the suite, including a screen in the bathroom. The decor was contemporary and covered all of our needs. The bed was comfortably firm and the bath towels were fluffy. The rooms were clean and fresh, every day. The wifi was easy to connect and always available, a first on our tour. I particularly liked the location of the hotel, within easy walking distance of the Prince of Wales Museum and lots of the historic sights. I also liked that I felt safe outside the hotel, being located in a safe area is important. Breakfast was also a highlight with a great hot food menu and a substantial buffet. I thought that the food on offer was presented very well and it was well restocked. A welcome to the restaurant by our name was a plus, as well as staff remembering our drinks order, both juice and beverage. We visited the same restaurant for a lunch and a dinner, as well. We also ate at the Trident Hotel on two occasions and found that both hotels are owned by the same company. It was explained by staff that historically, the Trident Hotel is the Father and the Oberoi Hotel is the Son. We enjoyed the food at both. When our tour concluded, we moved to another room which was on a lower floor and located on the eastern side of the building, looking towards the Trident gardens and had a city view, with a glimpse of the water. Though the room was way smaller, it still contained similar decor and the service was the same. On the next morning after breakfast, we were collected by a Tour representative and a limousine took us to the airport. To my mind, this was our most enjoyable hotel in India, catering for our needs, despite having stayed at the Vilas level, Oberoi Hotels in Agra, Jaipur and Udaipur. A stay at this hotel is highly recommended.
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Date of stay: March 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TheOberoi_Mumbai, General Manager at The Oberoi Mumbai
Responded 26 Mar 2020
Dear Guest, It wa s a pleasure to have you stay at The Oberoi, Mumbai during your recent visit to India and we appreciate your time to share detailed feedback of your experience on TripAdvisor. We are delighted to read that you had a wonderful experience and that you have described our hotel to be a “Top Hotel in a Top Location. Our location is indeed the best, as it offers splendid views of the ocean, the city skyline and the view of the Queens’ necklace. It is also in close proximity to various Heritage sites and places of interest. I am also very happy to note that you appreciated our security and cleanliness levels also you enjoyed your stay in the suite, the décor, the food, the service and the breakfast especially, the hot breakfast selection which is freshly prepared al a minute. I have shared your appreciation with the team and they are pleased note that their contribution has been appreciated and recognized by you. The Oberoi, Mumbai and the Trident Nariman Point are adjacent to each other and they connected with a common corridor, wherein guests can access and use the restaurants, shops and the banquet facilities. The team and I hope that you have many more opportunities to visit us again in the not too distant future. Thank you, Kind regards, Natasha Mehta General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The Oberoi chain is possibly the top hotel group based in India, and this hotel gave the impression of luxurious space on arrival, with a huge lobby (photo) and some 18 floors. I was one of a group of 23 staying here from 2 to 5 January 2020; this report reflects the opinions of many or all of them, not just my own. The Oberoi Mumbai is very well situated for sightseeing or going for a walk. A brochure with maps of the area was available from Reception.
The Reception was generally efficient, although some in the group complained of the length of time it took for their suitcases to reach their rooms. The Oberoi has a wide range of facilities, including a gym, a spa and a swimming pool. The staff were welcoming, helpful and very attentive.
Access to my room (1675) was by a metal key. My room was typical: well equipped, with a big desk (photo) and adequate storage space (photo) for luggage and clothes (including sufficient clothes hangers), as well as a safe (photo). On arrival the safe was unusable, but this was rapidly remedied. The tour operator who had booked this hotel had promised we would have bathrobes/dressing gowns and slippers; and both were the best I have ever experienced in hotels of this standard. The light switches were clearly labelled, and the night light was appreciated. One small anomaly: at first, the Master switch did not turn off the light in the storage area – for this, the area’s doors had to be fully closed. The waste bins at the desk and in the bathroom had open tops – much easier to use.
The Reception was generally efficient, although some in the group complained of the length of time it took for their suitcases to reach their rooms. The Oberoi has a wide range of facilities, including a gym, a spa and a swimming pool. The staff were welcoming, helpful and very attentive.
Access to my room (1675) was by a metal key. My room was typical: well equipped, with a big desk (photo) and adequate storage space (photo) for luggage and clothes (including sufficient clothes hangers), as well as a safe (photo). On arrival the safe was unusable, but this was rapidly remedied. The tour operator who had booked this hotel had promised we would have bathrobes/dressing gowns and slippers; and both were the best I have ever experienced in hotels of this standard. The light switches were clearly labelled, and the night light was appreciated. One small anomaly: at first, the Master switch did not turn off the light in the storage area – for this, the area’s doors had to be fully closed. The waste bins at the desk and in the bathroom had open tops – much easier to use.
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Date of stay: January 2020
Value
Location
Service
Room Tip:Â Best a bit away from the lifts
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TheOberoi_Mumbai, General Manager at The Oberoi Mumbai
Responded 16 Jan 2020
Dear Guest, It was indeed a pleasure to have you stay at The Oberoi, Mumbai during your recent visit and we appreciate your time to post feedback of your experience on TripAdvisor. We are very very happy to read your review and to note that you enjoyed the location of the hotel, the splendid views of the ocean, the well-appointed room, the amenities and the service. Our Atrium Lobby is very unique with natural light that streams through the skylight and large, floor-to-ceiling windows. Also, our location is indeed the best as the views from our hotel of the ocean, Malabar Hill and Marine Drive, also called, “Queens Necklace” for its lights, are magnificent. The Marine Drive is also an ideal boulevard for leisurely walks. I have noted your feedback regarding the master switch, which we will look into as an when we plan to refurbish the rooms. Thank you very much for your positive review. The team and I look forward to your continued visits. Thank you, Kind regards, Anupam Dasgupta General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I celebrated by Birthday at Oberoi, Nariman Point Mumbai. It was a fabulous and phenomenal experience. The staff are exceptionally friendly, polite and kind. They decorated my room with Balloons and provided a complimentary Cake the day I checked in and redecorated my room the next day on my birthday which really personalised my experience! ! I was upgraded to the Executive Suite for an upsell (extra)l charge of about 5000 Rs which was totally worth it. The room was Extraordinarily spacious, comfortable and effused luxury and privilege. The House Keeping staff was immensely polite and they neatly rearranged my personal belongings like toiletries and shoes, which I thought was a beautiful gesture. It has some of the finest restaurants in Bombay including a Michelin Star chef (Vineet Bhatia) crafted Menu at Ziya (Indian Restaurant) and a very cosy Bar with outdoor seating (Eau Bar). I got a discount for food (restaurants and Room Service) and Overall I had a wonderful Experience at the Oberoi. A quick Shout out to Mr Abhishek at the Reception who showed me the rooms available and helped me decide which one to choose. Mr Tanishq who showed me to my room and was very kind and helpful. Mr Divyesh, efficiently organised my Birthday celebrations and Mr Anish who is one of the finest Gym instructors in the city. I would like to especially mention and thank TPA (the house keeping boy) who was so courteous and friendly and brought up anything i asked for along with impeccably cleaning my room! A big Hug to the entire staff at Oberoi, Mumbai a hotel which will not only be known for its plush luxurious interiors but also for the warmth of hospitality and generosity from their hard working and committed staff, that makes it one of the best hotels in the city.
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Date of stay: December 2020
Value
Cleanliness
Service
Room Tip:Â Rooms facing the Arabian Sea with an unencumbered view of Marine Drive are highly recommended....
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at The Oberoi Mumbai
Responded 1 Jan 2021
Dear Guest, Thank you for choosing The Oberoi, Mumbai to celebrate your birthday and we appreciate you sparing your valuable time to post feedback of your experience on TripAdvisor. We are delighted to read that you had a wonderful experience and that you have rated us as the best hotel in the city. At The Oberoi, our Dharma is to keep our guests above all things and it is the attention to small details, which help us to create great memories for our guests. With deep belief and commitment to our guests, this has been the core foundation of our very existence and holds, true in our hearts and minds always. I have shared your compliments with Abhishek, Tanishq, Anish, Divyesh, TPA and the entire team. They are pleased to note that their contribution has been appreciated and recognized by you. Thank you for so highly recommending The Oberoi, Mumbai on TripAdvisor. We hope that you have many more occasions to celebrate with us. In the meantime we wish you a very Happy and a Prosperous New Year. Warm regards, Natasha Mehta General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From the moment you walk into the Oberoi in Mumbai you are enveloped by an immediate sense of calm and peace because every single employee, from the doorman to concierge, from the ladies in the spa to the housekeepers ensure that you stay is perfect one. Your dietary requirements and likes are immediately noted at breakfast, with the chefs coming over to check that everything is to your liking (it will be- the food is sublime).
Your room is kept spotless of course, but the housekeepers go the extra mile by cleaning your glasses or (having mentioned that I hadn't slept very well the night before) by leaving a sleep spray by your bedside. The service is professional and courteous but also warm and genuine, you get the impression that the staff love working here and perform their jobs to the best of their ability.
The Oberoi really does epitomise hospitality and it really isn't surprising that they win awards on a regular basis. There are many luxury hotels in India but the Oberoi is on a completely different level. Stay here and you will understand what I mean.
Your room is kept spotless of course, but the housekeepers go the extra mile by cleaning your glasses or (having mentioned that I hadn't slept very well the night before) by leaving a sleep spray by your bedside. The service is professional and courteous but also warm and genuine, you get the impression that the staff love working here and perform their jobs to the best of their ability.
The Oberoi really does epitomise hospitality and it really isn't surprising that they win awards on a regular basis. There are many luxury hotels in India but the Oberoi is on a completely different level. Stay here and you will understand what I mean.
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Date of stay: December 2019
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at The Oberoi Mumbai
Responded 6 Nov 2020
Dear Guest, Thank you for choosing to stay at The Oberoi, Mumbai and we appreciate your time to share feedback of your experience on TripAdvisor. We are delighted to read that you had a perfect stay and that you enjoyed the calm and serene ambience, the breakfast, the food and most importantly the service. Heart.Felt. is a promise that grows from the sincere care and kindness with which we treat our guests. For all of us, our guests come above everything else. With deep belief and commitment to our guests, this has been the core foundation of our very existence and holds, true in our hearts and minds always. Nothing gives us more joy than to note that The Oberoi, Mumbai will be the hotel of your choice whenever you travel to Mumbai. Thank you for so highly recommending The Oberoi, Mumbai to your friends and family. The team and I eagerly await your return in the not too distant future. Warm regards, Natasha Mehta General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
On this journey we stayed at the Ritz Carlton Royal Palace, the W on the Palm, and several luxury hotels across India. The Oberoi Mumbai has stood out above the rest and been the highlight of our trip. The reason is outstanding service. It started with the general manager, Anupam, he arranged for a special room to celebrate our anniversary. The exemplary service continued with the front desk check in and Ankita in guest relations who outfitted our room with beautiful floral arrangements and thoughtful touches to celebrate our special occasion. In fact, every interaction with hotel staff has been top notch from housekeeping to in room dining, the restaurants, the lounge, bell staff and laundry. Not sure how they do it, but it's rare to encounter such superb service from every single member of a hotel staff. Thank you to the Oberoi Mumbai for making our first trip to India so memorable!
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Date of stay: January 2020
Value
Location
Service
Room Tip:Â Northern corner suites give you a Marine Drive & Ocean View
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TheOberoi_Mumbai, General Manager at The Oberoi Mumbai
Responded 3 Jan 2020
Dear Guest, Thank you for staying at The Oberoi, Mumbai and we appreciate your time to share feedback of your experience on TripAdvisor. We are elated to read your review and to note that your stay at The Oberoi, Mumbai was the best you have experienced in your extensive travel around the world. Your appreciation is very rewarding and will inspire us to create great memories for our guests. I have shared generous compliments with the entire team and especially with Ankita for making your first trip to India a memorable one. The team and I eagerly await your return in the not too distant future. Thank you, Kind regards, Anupam Dasgupta General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Duration of stay: November 15-17 2020
Agenda: stay cation
Experience- Exceptional.
If ever you want to know what Luxury service and stay is, you should visit the Oberoi Mumbai.
The minute we stepped in we were pleased to see my car sanitised and then all the other precautions like temperature check and luggage sanitation was done.
When I went to my room, we were greeted kindly by balloons on occasion of my Wife’s bday which we were celebrating over the Diwali weekend.
The in room service was exceptional so was the staff at the restaurants Vetro and Fenix.
The hotel also reposted my Instagram stories ( I mean that was wow!! Jaw dropping wow).
Staff especially Shailesh, Sahiba, Sonia and Mr Ravi helped us during our entire time and were very courteous to say the least.
All in all an excellent experience and will visit soon!
Agenda: stay cation
Experience- Exceptional.
If ever you want to know what Luxury service and stay is, you should visit the Oberoi Mumbai.
The minute we stepped in we were pleased to see my car sanitised and then all the other precautions like temperature check and luggage sanitation was done.
When I went to my room, we were greeted kindly by balloons on occasion of my Wife’s bday which we were celebrating over the Diwali weekend.
The in room service was exceptional so was the staff at the restaurants Vetro and Fenix.
The hotel also reposted my Instagram stories ( I mean that was wow!! Jaw dropping wow).
Staff especially Shailesh, Sahiba, Sonia and Mr Ravi helped us during our entire time and were very courteous to say the least.
All in all an excellent experience and will visit soon!
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Date of stay: November 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at The Oberoi Mumbai
Responded 18 Nov 2020
Dear Guest, Thank you for choosing The Oberoi, Mumbai to celebrate your wife’s birthday and we appreciate your time to share feedback of your experience on TripAdvisor. We are delighted to read that you had a perfect staycation and that you were impressed with our new safety and hygiene standards. At The Oberoi, Mumbai, we remain focused on the health and safety of our guests by adhering to the highest hygiene and sanitation protocol that is guided by leading health experts. Your generous praise is very rewarding and will inspire us to create great memories for our guests. I have shared your compliments with Shailesh, Sahiba, Sonia, Ravi and the entire team for whom it will be a tremendous source of inspiration. Thank you once again for your positive review. The team and I, eagerly await your return in the not too distant future. Thank you, Warm regards, Natasha Mehta General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We based ourselves at the Oberoi, from where we travelled to visit / tour the sites of Mumbai. It's location at Nariman point affords a glorious view of the Mumbai skyline (weather depending, as there were times when fog / mist obscured) though traffic during the day can result in lengthy journey times. Marine drive is just outside, and a short 25 minute walk takes you to Girgaum Chowpatty, not to mention that Nariman Point is a couple of minutes down the road (be careful crossing over!!). Room was spacious, and staff only too happy to assist. We requested a change of room for a better view as the original overlooked an office-block, and they happily obliged. Breakfast was superb, with a wide variety on offer including cooked items which could be ordered off the menu. Strongly recommend the "Thai omelette". There is an outdoor pool, and there is a direct connection with the adjacent Trident Hotel. WiFi was strong, even poolside and the room had a iPod dock as well as a TV in the bathroom.
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Date of stay: February 2020
Value
Service
Sleep Quality
Room Tip:Â Try and get a sea-view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TheOberoi_Mumbai, General Manager at The Oberoi Mumbai
Responded 2 Mar 2020
Dear Guest, It was a pleasure to have you stay at The Oberoi, Mumbai and we appreciate your time to share feedback of your experience on TripAdvisor. We are pleased to read that you had a wonderful experience and that you enjoyed the location, the room and the breakfast. The view from The Oberoi is indeed amongst the best. And the location is our USP too as we are located close to various heritage sites, restaurants and places of interest. Thank you for appreciating the rooms in the hotel, the service, the breakfast and the amenities. Your feedback is very encouraging and motivating. The team and I look forward to your continued visits. Thank you, Kind regards, Natasha Mehta General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were booked into the Oberoi for two nights, followed by a tiger safari in Nagpur, and then one more night to be followed by a cruise. We checked in at mid-day on a Monday and found no traditional check in desk. Instead, we were offered seats at a desk in the lobby and, after being offered cooling beverages, a portfolio with all our information was offered for signature. We were then escorted to our lovely room with ample storage space, and unusual amenity these days, and shown every convenience in the room. At this point, my wife asked that the lily be removed from our room because she is unusually sensitive to the aroma. No only was the lily removed it was immediately replaced with an orchid. This was done again when we returned the following Saturday.
There are simply not enough superlatives in my vocabulary to describe the hotel and its staff. Every thing we could think of was taken care of, the entire staff made us feel as if we were family, and the hotel is immaculate in every respect.
By the time we came down for dinner in the hotel restaurant, we had found out that our cruise had been cancelled. We don't know how the hotel staff got this information, possibly from one of the two other couples in the same non-sailing boat, but we were approached as we crossed the lobby and offered assistance with making alternative arrangements to get home before Covid-19 closed down air travel. I had already made those arrangements through the magic of Skype, but it was most reassuring that staff was there to support us if necessary.
We, and the two other couples returned to the hotel late on Saturday night. I did not expect a quick check in. Wrong! There was a staff member waiting for each couple and we were immediately taken to our rooms, arriving within seconds or our luggage.
I was glad to be going home, but I was not happy to leave.
There are simply not enough superlatives in my vocabulary to describe the hotel and its staff. Every thing we could think of was taken care of, the entire staff made us feel as if we were family, and the hotel is immaculate in every respect.
By the time we came down for dinner in the hotel restaurant, we had found out that our cruise had been cancelled. We don't know how the hotel staff got this information, possibly from one of the two other couples in the same non-sailing boat, but we were approached as we crossed the lobby and offered assistance with making alternative arrangements to get home before Covid-19 closed down air travel. I had already made those arrangements through the magic of Skype, but it was most reassuring that staff was there to support us if necessary.
We, and the two other couples returned to the hotel late on Saturday night. I did not expect a quick check in. Wrong! There was a staff member waiting for each couple and we were immediately taken to our rooms, arriving within seconds or our luggage.
I was glad to be going home, but I was not happy to leave.
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Date of stay: March 2020
Value
Rooms
Service
Room Tip:Â All rooms have at least partial harbor views. The more expensive rooms have full harbor views.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TheOberoi_Mumbai, General Manager at The Oberoi Mumbai
Responded 15 Jun 2020
Dear Guest, Thank you for choosing to stay at The Oberoi, Mumbai and we appreciate your time to share feedback of your experience on TripAdvisor. We are delighted to read that you had a wonderful experience and that the team proactively took care of all your requests. Your generous appreciation of our team, our product and our facilities is very encouraging and motivating. I have personally shared your compliments with the team. At The Oberoi we are committed to exceeding guest’s expectations and your feedback motivates us to strive harder. We believe that it is the small details which make a big difference and help us to create very special moments for our guests. Thank you very much for your positive review. The team and I hope that you have many more opportunities to visit us again very soon. Thank you, Kind regards, Natasha Mehta General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yes definitely - we requested a twin room - no problem - ring them and ask
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"If you’re ordering an uber get the doorman to speak to the driver, for some bizarre reason all the Uber drivers go to the Trident ."Read full review
"Try to opt for sea facing rooms. They offer amazing view of sea and golden necklace."Read full review
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PRICE RANGE
RMÂ 1,281 - RMÂ 2,060 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
oberoi mumbai hotel mumbai (bombay), the oberoi mumbai, oberoi hotels mumbai, oberoi bombay, oberoi hotel bombay
LOCATION
IndiaMaharashtraMumbaiNariman Point / South Mumbai
NUMBER OF ROOMS
287
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about The Oberoi Mumbai
Which popular attractions are close to The Oberoi Mumbai?
Nearby attractions include Nariman Point (0.3 km), National Centre for the Performing Arts (0.2 km), and INOX CR2 (0.4 km).
What are some of the property amenities at The Oberoi Mumbai?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Oberoi Mumbai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Oberoi Mumbai?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Oberoi Mumbai?
Yes, free parking, a parking garage, and paid private parking nearby are available to guests.
What are some restaurants close to The Oberoi Mumbai?
Conveniently located restaurants include Ziya, Status, and Frangipani.
Are there opportunities to exercise at The Oberoi Mumbai?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does The Oberoi Mumbai have airport transportation?
Yes, The Oberoi Mumbai offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Oberoi Mumbai?
Yes, dry cleaning and laundry service are offered to guests.
Does The Oberoi Mumbai offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.