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West End Hotel

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West End Hotel
West End Hotel
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216 Reviews from our TripAdvisor Community

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Showing 201: English reviews
Greater London, United Kingdom
Reviewed 22 October 2014 via mobile

Good AC. Friendly staff. Congested room & bathroom. Hotel rates are around a 4 or 5 star, but services are pathetic, no complimentary wifi or breakfast, no water bottles complimentary except 1 for a day. Lifts are horrible. Dining food is bad, sweets in morning are leftovers of previous night. Even noon buffet had some flying insects on deserts (mousse)...

Thank Pranav J
WestEndHotel1948, General Manager at West End Hotel, responded to this review

Dear Mr. Pranav, Greetings from West End Hotel, Mumbai. Thank you for your valuable feedback and we apologize for the inconvenience caused to you; during your recent stay with us. In south Mumbai 4 star hotels charges about Rs. 5500/- & 5 star about Rs. 7500/- per day per room for an individual (17.42% Tax Extra). Whereas our room tariff...

Pune, India
Reviewed 8 October 2014

4th October, which was a big day for me. It was my engagement. It would be a bad part of me if i would not write a review for this Lovely hotel. First of all Thank you to Mr. Joy, Who is the Banquet Manager who performed his duties Simply Perfect.!! Thumbs up to him. This hotel is known to...

Thank Farhad D
Manchester, United Kingdom
Reviewed 7 September 2014 via mobile

Very much basic traveller/student accommodation by western standards, surly staff & uncomfortable beds. In desperate need of a refurb, that is apart from the bar, which is stuck in some 1970's time warp, & unintentionally pretty cool because of it.

Thank Mat W
Reviewed 20 August 2014

The rooms are quite spacious and well maintained. The view may not be so great as it is centrally located but it is well connected to various parts of the busy city of Mumbai; theatres, hospitals, malls, railway station etc. and to the beautiful Queens necklace (the Marine Drive), thus, making it the perfect venue to stay and dine; and...

Thank AdilBamanbehram
Reviewed 5 August 2014

dates back to 1940's centrally located opp to bombay hospital & very near to nearby landmarks like gateway of India, High court ,university,etc. rooms clean, old looks no frige,no teamaker in room.old furnitures neatly kept. good service But ,modern amenities lacking.Front office very helpful.

Thank CHINMAYCuttack
Chennai (Madras), India
Reviewed 30 July 2014

The West End hotel is definitely not for the new age traveller...be prepared to take a step into the old world, with grill cage lifts....old style rooms...and a huge bathtub. The bathrooms have been renovated, so that's up to date. The hotel is strategically located, so that it's easily accessible to city sights, restaurants, etc. The food is decent, but...

Thank DiG04
Raulwest, Manager at West End Hotel, responded to this review

Greetings from West End Hotel, Mumbai! Thank you very much for your kind comments on the hotel and we are most thankful for the valuable feedback. West End Hotel was built in 1948.We appreciate that you liked the old world charm of the hotel. We look forward to welcoming you back soon and rest assured, we shall ensure all personal...

Atlanta, Georgia
Reviewed 14 June 2014

I was in Mumbai on a study abroad and had little knowledge of what to expect when we arrived. The staff proved to be friendly enough providing many things we requested or needed. The rooms are roomy, simple, and satisfarctorily clean: The furniture dated but clean. Internet is NOT free and is not easily used all over the hotel. I...

Thank SariAndErik
Colombo, Sri Lanka
Reviewed 16 May 2014

I stayed at west end on for 3 nights (went there on the 9th may 2014) I have to state that I misplaced my GOLD RING AND SILVER RING in the room the day that I was checkn out from the hotel. I was leaving for another hotel nearby itself. (due to lack of facilities) And I remembered that my...

1Thank Muhammed A
Hyderabad, India
Reviewed 27 April 2014

I stayed here for 3 days and 2 nights and had an average experience. First off, the location is excellent. It is walking distance from Churchgate station and really close to Colaba as well. The hotel looks and feels really old. All the furniture and the interior is quite dates. Having said this, I suppose it contributes to the charm...

2Thank tas_16_98
Al Khobar, Saudi Arabia
Reviewed 21 March 2014

Stayed in this hotel for 2 nights in Feb-14. The location is pretty good, if you have work in South Mumbai. However, for the room price, the facilities are not upto the mark. The lift is British-era and definitely needs replacement. I was given a corner room and the room was spacious, and the bathroom was great. However, the bed...

Thank kmajumdar

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  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Paid Wifi
  • Paid Internet
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge

Additional Information about West End Hotel

Address: 45, New Marine Lines, Mumbai (Bombay) 400020, India
Region: India > Maharashtra > Mumbai (Bombay)
Price Range: RM397 - RM624 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — West End Hotel 3.5*
Number of rooms: 80
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Also Known As:
West End Hotel Mumbai
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Questions & Answers

Here's what travellers have asked, with answers from West End Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms towards the road are noisy but well lit”
 of 5 bubbles ShashankSharmaBlr, 18 Jan 2017 | Read review
“3rd floor is no smoking room area”
 of 5 bubbles kapvinod, 20 Dec 2016 | Read review
“It is not cheap or cheeful”
 of 5 bubbles Carrotblue, 8 Dec 2016 | Read review
“Ensure your room has good Cellular reception”
 of 5 bubbles rahuljemal, 3 Aug 2016 | Read review
“Old Classic Hotel”
 of 5 bubbles 491anilb, 21 Jun 2016 | Read review
5 of 5