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The Residence Hotel & Apartments

18/05/2017 19/05/2017
1 room 2 adults 0 children
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The Residence Hotel & Apartments
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257 Reviews from our TripAdvisor Community

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Showing 256: English reviews
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India
Reviewed 1 week ago NEW

Located adjacent to Ramada, the look and appeal of Residence hotel is good. However, in terms of furnishing, it lags behind. The sheets used in rooms seem to be quite old with spots here and there. The towels are so old that they have become quite hard. One need to request for replacement.

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Helpful?
Thank Isha G
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Ms.Isha, We do appreciate you taking time out to share with us your experience while at our hotel. We are sorry to have disappointed you on the some occasion and your feedback has been shared with concerned department. Thank you for your comments. We are continuously working with our team to ensure flawless service and great product experience for...

Reviewed 2 weeks ago

Good staff with all the required facility.Hotel room are clean and the ambience was very soothy. Overall i can say it was a good experience for me. Food was nice but i feel a bit costly. Location wise it is so near to Hiranandani business park but then the locality was not good.

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Helpful?
Thank Meenakshi G
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Ms. Meenakshi, Greetings from The Residence Hotel & Apartments, Mumbai!!! Thank you for your feedback regarding your stay at our hotel it truly helps us to serve you better. It is always encouraging for us to learn that our guests are satisfied with our hotel stay. Your word of appreciation will be highly motivational for all of us here....

Reviewed 3 weeks ago via mobile

Comfortable and convenient as Usual as this my go to hotel now a days whenever i am in Mumbai. Because of its location and of course the well behaved and helpful staff specially the guy named Yatish at the reception. Near to the airport as well midc andheri. Well maintained property and one thing don't forget to enjoy on their...

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Helpful?
Thank Taufique K
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Mr.Taufique , A warm review with a perfect 5-star rating is what we keep striving for with best hospitality standards at our hotel. Many thanks for acknowledging our efforts and commending our services and facilities on this esteemed travel forum. We are elated to know that your stay with us was a wonderful one and that you enjoyed food...

Denver, Colorado
Reviewed 3 weeks ago via mobile

The staff are all great, very helpful and attentive. The remodeled rooms are clean and fresh, it is a bummer that you are forced to take the TV off the wall to Conect your own HDMI cable, it would be so simple to have a short cord coming out of the tv so you could connect. The desk in the...

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Helpful?
Thank Price3350
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Guest, We do appreciate you taking time out to share with us your experience while at our hotel. We are sorry to have disappointed you on the some occasion and your feedback has been shared with concerned department. Thank you for your comments. We are continuously working with our team to ensure flawless service and great product experience for...

Chennai (Madras), India
Reviewed 3 weeks ago

The access to the hotel from nearest IT parks in Hiranandani is good, its a 4 to 5 km ride, however the locality of the hotel is not that great. The moment you step out of the hotel you find it to be a slum area which means you have to be confined in your hotel premises most of the...

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Helpful?
Thank Rajkanth
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Mr.Rajkanth, Your feedback has been most constructive in allowing us to better our services and thank-you much for the same. Following this, we are ensuring that our product quality further enhances, in order to meet the needs and requirements of our guests and service them better. We look forward to the pleasure of your continued visits. Thank you, With...

India
Reviewed 4 weeks ago

As a Mumbaikar, had heard good stuff about this property, a long back! But now, it is a shadow of its old 'self'. Very courteous staff, average food, inconvenient location. 4 star is too much. Dimly lit, very depressing ambience :) The restaurant, SKYY, is awesome. Overall a mixed experience.

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Helpful?
Thank SubsIndia
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Valued Reviewer, Your feedback has been most constructive in allowing us to better our services and thank-you much for the same. Following this, we are ensuring that our product quality further enhances, in order to meet the needs and requirements of our guests and service them better. We look forward to the pleasure of your continued visits. Thank you,...

Reviewed 4 weeks ago via mobile

Mr Pargat, from the navigator desk, wonderful gentelman, Mr Nichola, (GM) please take in consideration a upgrade in the future to this staff, because he has the skills to grown up in this kind of organization. From my side, just to say thankyou for soo many good things coming from him. Kind Regards. Daniel. Room # 2717.

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Helpful?
Thank K6943KZdanielg
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Mr.Daniel, Thank you for taking the time to review your stay with us. We are glad that our rooms and service exceeded your expectations, inclining you to pen down this wonderful review. We do take pride in catering to our guests' needs the best way we can. We hope your next stay is just around the corner. Call us...

Bengaluru, India
Reviewed 4 weeks ago via mobile

Have been stayed over in this place couple of times. Rooms are decent enough, post renovation the hotel looks much better, only the approach road is a bit narrow however its a big hotel and reasonably priced in the vicinity of Powai lake. Breakfast spread is definitely good. Overall a decent experience again

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Helpful?
Thank JagsIyer
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Mr.Iyer, Thank you for taking the time to give us your feedback about your stay at our hotel. We truly appreciate your kind words about the services provided by the team and we will be sure to let them know, how much of an impact they made on your experience. Your appreciation for the room & breakfast is truly...

New Delhi, India
Reviewed 23 March 2017 via mobile

The residence at Powai shared the property with Ramada. The place is adequate. The rooms are average at best. For the price point however it really is a very good option. The in room dining and the buffet are pretty good with varied options available.

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Helpful?
Thank drdass
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Dr.Dass, Thank you for taking the time to review your stay with us. We appreciate your positive feedback about our hotel. We do take pride in catering to our guest's needs the best way we can. We do hope this visit is one of many and we look forward to having you'll back. With every good wish. Thank you,...

Copenhagen, Denmark
Reviewed 23 March 2017

Seriously, stay away from this hotel, and don't let the pictures from their website fool you. The hotel is situated right in the middle of a slum area, so if you ever wish to go for a walk outside the hotel area, good luck! Room: the smell of urine was terrible! The bathroom was extremely dirty with spots of dried...

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Helpful?
Thank AmarilloBrillo
Residence87, Front Office Manager at The Residence Hotel & Apartments, responded to this review

Dear Guest, Greetings !!! We thank you for choosing our hotel as your preferred choice of accommodation. We also thank you for all valuable time spend to write a review about the hotel. We have personally looked into this matter and also shared your valuable feedback with the relevant team & management .We would like to assure you of a...

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18/05/2017 19/05/2017
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Amenities

Highlights
  • Free Parking
  • Room Service
  • Restaurant
  • Pool
  • Breakfast included
  • Spa
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
'The Residence Hotel & Convention Centre' is a veritable haven of comfort in the lush green environment of Powai, near L&T flanked by Aarey & Vihar lake. It is situated 6 kms. from the International Airport, 10 kms. from the Domestic Airport, in close proximity to Hiranandani Gardens, SEEPZ. MIDC.The hotel has a Ozone Swimming Pool. ... more   less 

Additional Information about The Residence Hotel & Apartments

Address: Before Vihar Lake Saki Vihar Road, Mumbai (Bombay) 400087, India (Formerly Residence Hotel & Convention Centre)
Region: India > Maharashtra > Mumbai (Bombay)
Price Range: RM267 - RM648 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Residence Hotel & Apartments 3.5*
Number of rooms: 143
Reservation Options:
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Also Known As:
Residence Hotel And Convention Centre
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Questions & Answers

Questions? Get answers from The Residence Hotel & Apartments staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is some western music being played in the corridor, which can be heard inside the room all time of the day”
Rajkanth, 3 Apr 2017 | Read review
“Not easy to reach to, during peak hours”
SubsIndia, 28 Mar 2017 | Read review
“Choose a different hotel”
benhaakon, 18 Mar 2017 | Read review
“Pay a bit extra and ask for an apartment in the apartment block. Well worth it.”
  • Day room part of suite apartment.
VeereshMalik, 25 Feb 2017 | Read review
“Better to look for other options in Powai / Hiranandani”
, 19 Feb 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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