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ITC Grand Central

2,278 reviews
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Traveller (721)
Room & Suite (298)
Storyboard
Overview
  • Excellent72%
  • Very good21%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“k k”(77 reviews)
“chef rajan”(32 reviews)
“point of view”(76 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Offers from ITC Grand Central
Special Price: Book Direct & Save 10%
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Rooms
25 Feb26 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,278)Write a Review
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2,186 results
Traveller rating
1,527
473
122
42
22
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1,527
473
122
42
22
Show reviews that mention
All reviewsk kchef rajanpoint of viewshanghai clubkebabs and kurrieslower parelguest relationsbusiness tripdosaspecial thanksamazing hospitalityspecial mentionmemorable staycoffee shopchinese restauranthome away from homerooms are comfortable
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1 - 5 of 2,186 reviews
Reviewed today via mobile

I stayed at this property along with my family during my visit to Mumbai in the first week of Feb 2018. The process of check in was quick. I found each of the staff i met at reception and at the b’fast and lunch area...More

Thank AasimShehzad
Hotel's Favourite
Reviewed 25 August 2017

My and my wife's experience of our stay at the Hotel was excellent. The services were great. The General Manager of the Hotel, Mr. Kermen Lalkaka was most helpful,and kind hearted. Not only did he upgrade to a specious suite, but also saw to it...More

Thank Madhookar P
Response from itcgrandcentral, General Manager at ITC Grand CentralResponded 1 September 2017

Dear Guest, Thank you for your wonderful feedback. At ITC Grand Central, it is our constant endeavor to provide our guests with the best services and facilities. A review such as yours inspires us to strive for excellence in our services. Our associates are our...More

Reviewed yesterday via mobile

The good is decent, the rooms are good but what makes it exceptionally amazing is the staff of the hotel. The staff at check in, at restaurants, at the spa and pool they are always ready to help and so welcoming, I would specially like...More

Thank Lalit M
Reviewed yesterday via mobile

It was my first time to this hotel, the check in is fast and the room are nice the pillow is super soft, bathroom is nice and they have a restaurant which is open round the clock they give luxury hours on the 30th floor...More

Thank Dikshant M
Reviewed yesterday

Room was cozy comfortable equipped with all required ......almost a mini home. Room services are superb, courteous and timely. You can have a marvelous experience at restaurant. Breakfast with action stations and many more. To select from pure Indian wadai, dosai and curries and western...More

Thank Chandana W
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Indoor pool
Details
Price range
US$176 - US$299 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Mumbai
#6 Luxury Hotel in Mumbai
#9 Business Hotel in Mumbai
#13 Romantic Hotel in Mumbai
#16 Family Hotel in Mumbai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$176 - US$299 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Mumbai
#6 Luxury Hotel in Mumbai
#9 Business Hotel in Mumbai
#13 Romantic Hotel in Mumbai
#16 Family Hotel in Mumbai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (721)
Room & Suite (298)
Dining (92)
Pool & Beach (31)
Amenities (19)
Business Centre & Event Rooms (11)
Family and Play Areas (5)
Questions & Answers
Ask a question
sid182002
9 January 2018|
Answer
Response from itcgrandcentral | Property representative |
Dear Guest, For Indian customers, government approved ID'S e.g. Pan card, Aadhaar card and passport are mandatory at the time of check in. For foreign customers passport along with the Indian visa are mandatory at the time... More
1
Vote
Nikhil S
2 August 2016|
AnswerShow all 3 answers
Response from rajiv1964 | Reviewed this property |
I have visited only for dinners. Have not stayed in the hotel. Hence, I do not know the package that they offer.
0
Votes
Sazz1971
11 March 2016|
AnswerShow all 2 answers
Response from Magnus D | Reviewed this property |
Wifi was included in our room rate - maybe wifi policies have changed
0
Votes
Google Translation
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123
Room Tips
"Higher rooms scenic"
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"Take higher floor if you want to have a good view of Mumbai"
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"Comfortable stay with great hospitality."
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"View at the entrance of the hotel and street and far away. High floors"
Read review
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