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ITC Grand Central

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Traveller (787)
Room & Suite (308)
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Overview
  • Excellent73%
  • Very good20%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“k k”(78 reviews)
“point of view”(86 reviews)
“chef rajan”(33 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from ITC Grand Central
Offers & Announcements: Get upto ₹ 3000 Credit
Offers from ITC Grand Central
Offers & Announcements: Get upto ₹ 3000 Credit
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,503)
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123
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All reviewsk kpoint of viewchef rajanshanghai clubguest relationsbusiness tripkebabspecial thanksdosasamazing hospitalityspecial mentionmemorable staycoffee shopchinese restauranthome away from homerooms are spaciousbreakfast buffet is
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391 - 395 of 2,405 reviews
Reviewed 27 November 2017

First time to India and this hotel provided a wonderful introduction. Very pleasant stay for 4 days. Breakfast was excellent with a huge variety of fresh food available. The service is outstanding from the security at the front to room service. Everyone so attentive and...More

Thank BEE_PRE
Response from itcgrandcentral, General Manager at ITC Grand CentralResponded 29 November 2017

Dear Guest, Thank you for your kind words. We, at ITC Grand Central make every effort to ensure your expectations are exceeded, and we sincerely appreciate you taking the time out to share your personal experience and acknowledge our efforts. We have noted your observations...More

A TripAdvisor Member
1
Reviewed 27 November 2017 via mobile

I visited Itc grand central for the first time . The lobby itself is very beautiful and the aroma and the atmosphere is very stress free also you have beautiful ladies in the lobby as well. I really liked Vishakha, she's standing there in the...More

Thank A TripAdvisor Member
Response from itcgrandcentral, General Manager at ITC Grand CentralResponded 29 November 2017

Dear Guest, Thank you for your kind words. We, at ITC Grand Central make every effort to ensure your expectations are exceeded, and we sincerely appreciate you taking the time out to share your personal experience and acknowledge our efforts. Thank you for your very...More

Reviewed 27 November 2017 via mobile

The feel of the entire hotel has a very authentic Indian feel with a view of skyscrapers of Mumbai. Staff always welcoming no matter what the requirements of the customers may be. Food great, gym excellent, pool indoor and private. Recommend it to all.More

Thank Vivek R
Response from itcgrandcentral, General Manager at ITC Grand CentralResponded 29 November 2017

Dear Guest, Thank you for your kind words. We, at ITC Grand Central make every effort to ensure your expectations are exceeded, and we sincerely appreciate you taking the time out to share your personal experience and acknowledge our efforts. Thank you for your very...More

Reviewed 27 November 2017 via mobile

We stayed with our cricket team and we really enjoyed the stay . Best part of hotel is staff specially I thanks to Chelsea thakur, samadhan , and subodh who were always helpful and treated the team as a special. I must appreciated the food...More

Thank ASHIS C
Response from itcgrandcentral, General Manager at ITC Grand CentralResponded 29 November 2017

Dear Guest, Thank you for your kind words. We, at ITC Grand Central make every effort to ensure your expectations are exceeded, and we sincerely appreciate you taking the time out to share your personal experience and acknowledge our efforts. Thank you for your very...More

Reviewed 27 November 2017 via mobile

We stayed at the itc grand central , Lower Parel with our cricket team for about a week and I we all enjoyed our stay like a Home . I must appreciate the staff for wonderful service and taking care of whole team wonderfully. About...More

Thank 876usmanj
Response from itcgrandcentral, General Manager at ITC Grand CentralResponded 29 November 2017

Dear Guest, Thank you for your kind words. We, at ITC Grand Central make every effort to ensure your expectations are exceeded, and we sincerely appreciate you taking the time out to share your personal experience and acknowledge our efforts. Thank you for your very...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Indoor pool
Details
Price range
US$147 - US$267 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Mumbai
#5 Luxury Hotel in Mumbai
#9 Business Hotel in Mumbai
#13 Romantic Hotel in Mumbai
#16 Family Hotel in Mumbai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$147 - US$267 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Mumbai
#5 Luxury Hotel in Mumbai
#9 Business Hotel in Mumbai
#13 Romantic Hotel in Mumbai
#16 Family Hotel in Mumbai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (787)
Room & Suite (308)
Dining (96)
Pool & Beach (31)
Amenities (19)
Business Centre & Event Rooms (11)
Family and Play Areas (5)
Questions & Answers
Ask a question
d0lly6
31 March 2018|
Answer
Response from roamingst0ne | Reviewed this property |
An Ola or a Uber would be quickest comfortable way of getting from point to point. A local train might be faster at peak hours, but local trains at peak hours can be a bit... ahem... uncomfortable. Plus the walk to and then... More
0
Votes
d0lly6
17 March 2018|
AnswerShow all 2 answers
Response from itcgrandcentral | Property representative |
Dear Guest, Thank you for letting us know your query. I would request you to kindly share your contact details so that we can get in touch with you. Warm Regards Team ITC Grand Central
0
Votes
sid182002
9 January 2018|
Answer
Response from itcgrandcentral | Property representative |
Dear Guest, For Indian customers, government approved ID'S e.g. Pan card, Aadhaar card and passport are mandatory at the time of check in. For foreign customers passport along with the Indian visa are mandatory at the time... More
1
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Room Tips
"city side room is the best room"
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"Higher floors offer better view"
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"The higher the better... We were on floor 15 and the views were stunning."
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"higher floor room"
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