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Hotel City Palace

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95 Reviews from our TripAdvisor Community

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Showing 79: English reviews
London, United Kingdom
Reviewed 2 days ago NEW

Not very good stay. Budget hotel. Management impolite. Included breakfast is only tea and toast. Key to remember if yoiu want a budget hotel is that prices on hotel booking sites are much higher than what the actual hotel prices are

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Thank eb154796
Jorhat, India
Reviewed 1 week ago

Location wise this is perhaps the best place to stay. Rooms are basic and very small. I stayed in deluxe room. It was gud for couple but congested for families with kids..Near to ''Gateway of India'' and ''Taj Mahal Palace'' and CST (VT) Railway station..Also ''Fashion Street'' is nearby...biggest plus is the VT as you can save lot of time...

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Thank Saurabh76
Reviewed 3 weeks ago via mobile

If you want to be close to CST and be in the middle of the action. This hotel is excellent. Only a short taxi to Colaba and India Gate. Showers have low pressure and food service is good. Free WiFi and staff were ok.

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Thank Matt S
London, United Kingdom
Reviewed 9 December 2016

We have chosen one of middle priced AC rooms. It was pretty basic, but I think OK for the price and location. Little fridge and TV in the room had to make up for the only window being the one in a bathroom :). So a bit claustrophobic feel, but bearable :). very nice and helpful staff, even nicer when...

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Thank MonsunowaMegha
Reviewed 22 November 2016 via mobile

Very good hotel, staff behaviour is also good. Hotel is 2 minutes far from CST station. Little bit noisy but back side rooms does not have such problems. I always prefer to stay in hotel city palace whenever I visit in Mumbai.

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Thank Veerendra R
New Delhi, India
Reviewed 7 November 2016

The staff of the hotel was very helpful. Mr Taj was very help full good in nature. A staff like him will turn more customer towards the hotel. i will stay back in this hotel because of Mr. Taj The room service was prompt and the food was delicious. The internet connectivity i.e. the WiFi connectivity was good. Though the...

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Thank svmj2016
Reviewed 3 November 2016

Firstly great location, walking distance from the best railway station in Mumbai. Everything else Is walking distance from cheap shopping to expensive cafes. Staff is polite. Quality of room size is adequate to what you are paying. Stayed there with my family and it was a good experience which fit perfectly in my budget.

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Thank Aj_lokhandwala
Mumbai (Bombay), India
Reviewed 14 October 2016 via mobile

Perfect place to stay. Nice 5 star like facilities. The staff is very cooperative and helpful. It is a good getaway for the weekends with friends or girlfriend/ boyfriend. . Accessible to all the nearby famous places easily.

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Thank deadlygullz
Winchester, United Kingdom
Reviewed 24 September 2016 via mobile

We arrived here from the very close train station at approx. 6 am. Not expecting check in but at least to freshen up after an overnight train, this seemed too much for the man on reception who wasn't busy otherwise at this time of day. We weren't allowed access to the wifi until check in to see where to go...

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1Thank Hannylj
Bengaluru, India
Reviewed 22 September 2016

It is very near to CST 10 min walk only. It is in the center Location but rooms are very small. Next to hotel a good restaurant is available but it opens after 8AM. AC available in room but I did not find any remote to change temperature :)

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2Thank PradeepKumarSahu
CityPalaceHotel, Manager at Hotel City Palace, responded to this review

Dear Guest, Thank you for the valuable feedback and we are glad you enjoyed the location. We request you to go for premium category room for bigger room sizes. Will convey your message to house keeping team to keep remote of A/C available in all rooms Looking forward to welcoming you again.

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Amenities

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  • Room Service
  • Breakfast included
In your room
  • Air Conditioning
Services
  • Room Service
  • Breakfast included
Official Description (provided by the hotel)
Dear All,We are prime location prepoerty situated at the heart of the city. Where access to all parts of Mumbai is easy and fast. It's a budget hotel where people have crunch on budget for stay they can think of this property very often. Regards ... more   less 

Additional Information about Hotel City Palace

Address: 121 City Terrace | Opp.C.S.T Station Main Gate, Mumbai (Bombay) 400001, India
Region: India > Maharashtra > Mumbai (Bombay)
Price Range: RM134 - RM304 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel City Palace 2.5*
Number of rooms: 54
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Questions & Answers

Here's what travellers have asked, with answers from Hotel City Palace staff and other travellers.
2 questions
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1 day ago
Mauritius
over a year ago

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Questions? Get answers from Hotel City Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose top floors :)”
 of 5 bubbles MonsunowaMegha, 8 Dec 2016 | Read review
“Check the room first and chose !!!”
 of 5 bubbles younus775, 12 Jul 2016 | Read review
“Don't go to this hotel, very insecure!”
 of 5 bubbles woolley40, 23 Feb 2016 | Read review
“check the beds for bugs”
 of 5 bubbles RyanNicole81, 19 Feb 2016 | Read review
“Excellent location of the hotel”
 of 5 bubbles Avadesh2011, 12 Jan 2016 | Read review
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