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ITC Grand Chola, Chennai

CancelonUS$180*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$180*
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ITC Grand Chola, Chennai
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2,577 Reviews from our TripAdvisor Community

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Showing 2,490: English reviews
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Munich, Germany
Reviewed yesterday NEWvia mobile

Starting with a slow checkin and ending with an even very compilcated and slower checkout. In between: very good breakfast buffet; Nice Pool area above noice and dust; old fashioned interior- but Ipod-Remote-control for all Electric devices in the room. Summary: Worth the price - ca 100 $- but Service has to be improved.

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Helpful?
Thank Reisebein
Chennai (Madras), India
Reviewed 2 days ago NEWvia mobile

They opened up a new restaurant this month, food is really nice and also they maintain superbly all the restaurants. Now this summer vacation, kids will really love the South Indian dishes. It is the cut above the class restaurant

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Helpful?
Thank krish862
Reviewed 2 days ago NEWvia mobile

My visit to INDIA, could not be complete Without THE ITC GRAND CHOLA. From the minute of Check in, to my departure a week later we were spoiled with impeccable service, and our suite is incomparable. We rented 400 Room for our association and the accommodation were superb. We were especially look after by PRASHANT KUMAR---who looked after our every...

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Helpful?
1Thank Mark M
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for sharing your wonderful and valuable feedback on Trip Advisor. We at ITC Grand Chola, always strive to provide our guests a comfortable & luxurious experience. We are glad to know that you enjoyed your stay with us and found the assistance provided by Mr Prashant to your liking. He would be delighted to go...

Chennai (Madras), India
Reviewed 2 days ago NEW

One of the landmark hotels in Chennai city, it is a towering piece of architecture you cannot miss, if you are heading to Chennai Airport. this ITC group hotel is huge and offers lot of amenities to guests ranging from salon, spa, shopping, swimming pool to recreation activities like gym and indoor games. In-house restaurant and bar are classic. Rooms...

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Helpful?
Thank krazikams
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for sharing your wonderful and valuable feedback on Trip Advisor. We at ITC Grand Chola, always strive to provide our guests a comfortable & luxurious experience. We are glad to know that you thoroughly enjoyed our Hospitality, Facility & Services. It was indeed a pleasure to have you with us and we will sincerely look...

Reviewed 3 days ago NEW

Hotel is situated at nice place. Hotel rooms are so clean and beautiful nice swimming pool and gym. Hotel service is superb. Breakfast is very tasty and nice. Value for money is excellent. And others facilities are superb

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Helpful?
Thank Radha k
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for sharing your wonderful and valuable feedback on Trip Advisor. We at ITC Grand Chola, always strive to provide our guests a comfortable & luxurious experience. We are glad to know that you thoroughly enjoyed our Hospitality, Facility & Services. It was indeed a pleasure to have you with us and we will sincerely look...

Reviewed 3 days ago NEWvia mobile

Excellent ambience, pleasant stay. Special Thanks to Ms. Brinda Das for her support and caring attitude. She was instrumental in her approach which made me feel comfortable during my stay. Food was really good. I would strongly recommend this hotel to my organisation and fellow teammates, friends, family.

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Helpful?
Thank Mandeepmalik83
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for sharing your wonderful and valuable feedback on Trip Advisor. We at ITC Grand Chola, always strive to provide our guests a comfortable & luxurious experience. We are glad to know that you enjoyed your stay with us and found the assistance provided by Ms Brinda to your liking. It was indeed a pleasure to...

Reviewed 3 days ago NEW

I was not expecting a hotel like this in Chennai. It was truly spectacular. The check-in process in the Towers, room, food and décor were fantastic. The spa was like another world. I've never seen so much marble, so beautifully used. I hope I have an opportunity to return here someday.

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Helpful?
Thank Michael C
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for sharing your wonderful and valuable feedback on Trip Advisor. We at ITC Grand Chola, always strive to provide our guests a comfortable & luxurious experience. We are glad to know that you thoroughly enjoyed our Hospitality, Facility & Services. It was indeed a pleasure to have you with us and we will sincerely look...

Gurugram (Gurgaon), India
Reviewed 3 days ago NEW

It is a palatial property with ultra model facilities. The rooms are equipped with ipad with which you can control all lightings, curtains etc.. Service is as per true ITC standard - class apart Food is great. The buffet was a lavish spread of all the possible food you can imagine for the breakfast... Location wise also, it is centrally...

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Helpful?
Thank Rakshit M
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for sharing your wonderful and valuable feedback on Trip Advisor. We at ITC Grand Chola, always strive to provide our guests a comfortable & luxurious experience. We are glad to know that you enjoyed the facilities and services. It was indeed a pleasure to have you with us and we will sincerely look forward to...

Reviewed 4 days ago NEWvia mobile

The temperature is warm in Chennai but nowhere near as warm as the welcome and service at the ITC Grand. What awonderful team here and the facilities are first class. Everyone served with a smile at the World Nut Congress. Perfect placefor business conference.

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Helpful?
Thank JackoRiverland
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for taking out time and sharing your wonderful feedback on this platform. We at ITC Grand Chola, always strive to provide our guests a comfortable & luxurious experience. We are delighted to know that you enjoyed our Hospitality. We are thankful to you for your recommendation and we will sincerely look forward to welcoming you...

Shanghai, China
Reviewed 5 days ago NEWvia mobile

It was my first time in India for a conference. The hotel is beautiful, food good as well. The best part was the staff, all very accommodating but especially Habeeb at the concierge. I had read online that getting a SIM card is quite complicated but he assisted me so I didn't have to leave the hotel. He was also...

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Helpful?
Thank alexarogers415
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for sharing your wonderful feedback on this platform. We at ITC Grand Chola, always strive to provide our guests a comfortable & luxurious experience. We are delighted to know that you enjoyed stay. Habeeb would be delighted to hear your feedback. We are thankful to you for your recommendation and we will sincerely look forward...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set in an opulent, palatial design which pays homage to Southern India’s grand empires, the ITC Grand Chola, Chennai overlooks verdant parks and gardens. Experience understated Indian hospitality in an exquisite property with a distinct personality. ... more   less 

Additional Information about ITC Grand Chola, Chennai

Address: No 63 Mount Road | Guindy, Chennai (Madras) 600032, India
Region: India > Tamil Nadu > Chennai District > Chennai (Madras)
Price Range: RM718 - RM1,090 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Grand Chola, Chennai 5*
Number of rooms: 600
Reservation Options:
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Hotel Style:
#2 Business Hotel in Chennai (Madras)
#2 Luxury Hotel in Chennai (Madras)
#2 Spa Hotel in Chennai (Madras)
#5 Romantic Hotel in Chennai (Madras)
#6 Family Hotel in Chennai (Madras)
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Questions & Answers

Here's what travellers have asked, with answers from ITC Grand Chola, Chennai staff and other travellers.
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Questions? Get answers from ITC Grand Chola, Chennai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with swimming pool view”
krazikams, 22 May 2017 | Read review
“I stayed in "The Towers", which has a separate and personal check-in process. Very nice option. Get the Spa package.”
B2054DJmichaelc, 21 May 2017 | Read review
“Lady travelers, be sure to stay at Eva Room!”
RCD109, 19 May 2017 | Read review
“Book through the SPG website for free internet. Ask for rooms in the tower block.”
SwingSingh, 18 May 2017 | Read review
“well my rooms was at north wing. superb location with private lobby”
Veejay_Vj, 18 May 2017 | Read review
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Prices are for 1 room, 2 adults
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