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ITC Grand Chola, Chennai

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ITC Grand Chola, Chennai
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2,235 Reviews from our TripAdvisor Community

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Showing 2,158: English reviews
London
Reviewed 2 days ago NEW

this is a perfect hotel. rooms are amazing with ipad controls, fauntless staff, great swimming pools and gyms, the spa is incerdible, the buffet breakfast is great and the Pershari evening restaurant has got to be one of the top places to get a curry in the world. The only slight negative is the location is not that central but...

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Helpful?
Thank captainsimon
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you enjoyed staying in our rooms, the swimming pool , gym, spa and the breakfast spread at Madras Pavilion and Peshawri restaurant. It was...

New Delhi, India
Reviewed 3 days ago NEW

Enormous property with a wide range of experiences to explore. Personalised attention from the Chef at the Italian Restaurant, Multiple swimming pools to choose from, Wills Lifestyle Apparel store inside the property, Piano beset reading lounge, fun coffee shop, specialised Chocolatier and the list goes on. While I consciously tried very hard to cover as much as could, I am...

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Helpful?
Thank SueNewDelhi_India
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you enjoyed our hospitality and the services provided by our staffs. It was a pleasure to have you with us and we will sincerely...

Madurai, India
Reviewed 4 days ago NEW

The hotel itself starts with the name Grand which is been proved in and around property. Hospitality has been to an extend where there is no comparison or any flaw. Especially Service from your hotel Concierge is been great Nathan has been Amazing with his service and hospitality. Right from my check in to check out he took care of...

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Helpful?
Thank mohalathgo
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you enjoyed our hospitality and the services provided by Nathan. It was a pleasure to have you with us and we will sincerely look...

Reviewed 4 days ago NEWvia mobile

I stayed for 2 nights enjoyed my stay very pleasant coz of their staffs. and restaurants in grand chola serves finest cuisines in the world. Concierge service are really friendly I would like to mention person who helped me a lot specifically Murali and Michael from concierge. For their exceptional service.

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Helpful?
Thank jayram17
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are glad to know that you had a pleasant stay with us and our concierge was able to help you out with all your requirements. Michael and Murali too...

Mumbai (Bombay), India
Reviewed 5 days ago NEW

What a mesmerizing grant structure this place has!! Starting from each porch to the lobby everything is grand and huge. Though I have been here for a short meet, I enjoyed the food and service of this place. Also the banquet - Rejendra hall is among the biggest indoor 5 star banquets in India.

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Helpful?
Thank Ankit_Ghodasara
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are glad to know that you enjoyed our food and service. It was a pleasure to have you with us and we will sincerely look forward to welcoming you...

Pune, India
Reviewed 5 days ago NEWvia mobile

The ITC Chola is an epitome of grandeur and luxury. The sheer size, opulent interiors leaves you dumbstruck. But the flip side of it being you tend to feel lost a bit too. I stayed for a night on business and felt it too short a period to just get a glimpse of the entire hotel. The room was great...

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Helpful?
Thank SalilRajhans
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you enjoyed your stay with us. It was a pleasure to have you with us and we will sincerely look forward to welcoming you...

Reviewed 6 days ago NEWvia mobile

Very good hotel in Chennai for staying with family or friends enjoy world class facilities and world class infrastructure with polusition free climate , located in Chennai city Guindy well connected by air or rail transport

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Thank Singh198
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are glad to receive your recommendation. It was a pleasure to have you with us and we will sincerely look forward to welcoming you back soon! Warm Regards, Anil...

Vellore, India
Reviewed 6 days ago NEW

It's an opulent ITC hotel. obviously the rooms are splendid, restaurants extravagant and infrastructure quality is top notch. But that's where it stops. It seems like ITC has failed miserably in guest relations. I had a personalised check in for a Tower room which lasted 65 minutes!! I have stayed across the world and never has this happened. We were...

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Helpful?
Thank wildriser
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. At the outset, I would like to express my sincere apologies for the reported inconvenience caused to you during your recent stay on account of hotel services. I would like to assure...

Reviewed 1 week ago

I stayed at ITC Chola for 1 night during business trip to chennai. High end luxury with ample choices for food. I was bit disappointed they down graded me as I was travelling single. They later rectified when I brought to their notice. Food is very good, but expected extra ordinary as everything else here is classy. Breakfast place (Madras...

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Helpful?
Thank Naveen Kumar G
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. At the outset, I would like to express my sincere apologies for the reported inconvenience caused to you during your recent stay on account of your room category and breakfast service. I...

Reviewed 1 week ago via mobile

Very friendly staffs it feels like being in when i was here. Ottimo and madras pavilion restaurants serve nice foods, and i would like to appreciate some people especially murali from concierge for his exceptional service and maya from the lobby. Will come again in future

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Helpful?
Thank Fawzi A
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you enjoyed dining at Ottimo Cucina Italiana and Madras Pavilion. Thank you for appreciating our staffs, Murali and Maya, they too are glad to...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set in an opulent, palatial design which pays homage to Southern India’s grand empires, the ITC Grand Chola, Chennai overlooks verdant parks and gardens. Experience understated Indian hospitality in an exquisite property with a distinct personality. ... more   less 

Additional Information about ITC Grand Chola, Chennai

Address: No 63 Mount Road | Guindy, Chennai (Madras) 600032, India
Region: India > Tamil Nadu > Chennai District > Chennai (Madras)
Price Range: RM670 - RM1,332 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Grand Chola, Chennai 5*
Number of rooms: 600
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, TripOnline SA and Priceline so you can book your ITC Grand Chola, Chennai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#2 Business Hotel in Chennai (Madras)
#3 Spa Hotel in Chennai (Madras)
#3 Luxury Hotel in Chennai (Madras)
#5 Romantic Hotel in Chennai (Madras)
#6 Family Hotel in Chennai (Madras)
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Questions & Answers

Here's what travellers have asked, with answers from ITC Grand Chola, Chennai staff and other travellers.
18 questions
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Questions? Get answers from ITC Grand Chola, Chennai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Elaborate 'Wing' system makes choosing a room (with a view) difficult.”
 of 5 bubbles SueNewDelhi_India, 15 Jan 2017 | Read review
“Pool View rooms especially in towers category”
 of 5 bubbles mohalathgo, 14 Jan 2017 | Read review
“Well i did not stay here!”
 of 5 bubbles Ankit_Ghodasara, 13 Jan 2017 | Read review
“Topmost hotel in chennai”
 of 5 bubbles 349naveenkumarg, 11 Jan 2017 | Read review
“Rooms with pool view.”
 of 5 bubbles GoelPooja, 11 Jan 2017 | Read review
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