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ITC Grand Chola, Chennai

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ITC Grand Chola, Chennai
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2,149 Reviews from our TripAdvisor Community

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Showing 2,073: English reviews
1 review
Reviewed yesterday NEW via mobile

Terrific bar,good ambience and excellent service.For people staying in Chennai or on business to that city I highly recommend a visit to the Tranquebar. Very friendly and pleasant staff and good snacks too. The drinks are little expensive but I suppose that is because of high taxes in the state.

Helpful?
Thank Raman D
Mumbai, Maharashtra, India
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 days ago NEW

The breakfast buffet is the best I have had. The wide variety of speciality restaurants from North Frontier to South Indian to Italian leaves one finding it difficult to decide which to choose. Excellent rooms and overall outstanding.

Review collected in partnership with ITC hotels

Helpful?
Thank Shankar K
Tokyo, Japan
2 reviews
Reviewed 3 days ago NEW via mobile

This is Best hotel in south India ,I stayed here more than 60days only for this year(with my Japanese colleagues .Happy to say i am so satisfied with the Hotel staff and everything . About hotel staff : Hotel staff is so friendly and make feel like i am in home town.specially gym trainer Mahesh and Shan help me by... More 

Helpful?
Thank Jemzi23
1 review
Reviewed 4 days ago NEW via mobile

ITC has some very professional and helpful staff. Habeeb at the concierge is a very knowledgeable and helpful person and helped me every-time I have been to ITC with all my travel and shopping needs. Anyone visiting ITC Madras must communicate with him for any information they need about Chennai. Overall my experience was more than satisfactory. Well Done.

Helpful?
Thank Wanderer D
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable & luxurious experience. We are delighted to receive your recommendation and appreciation. Habeeb too is elated to know about your feedback. It was a pleasure to have you with us and we will... More 

Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW via mobile

By Far this is one of the best hotels you can ever go to. This hotel is all about luxury, service and amazing cuisines. From the rooms to the gym, pool restaurants everything is just incredible. If you want to experience Indian Fine dining this is the place to come and if you want to enjoy the glamour of luxury... More 

Helpful?
Thank Samir O
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable & luxurious experience. We are delighted to receive your recommendation and appreciation. It was a pleasure to have you with us and we will sincerely look forward to welcome you both soon! Warm... More 

Dubai, United Arab Emirates
1 review
Reviewed 5 days ago NEW

Amazing hotel for Chennai. Extremely nice staff, good breakfast! The rooms are modern, equipped with IPad which you can use to control different functions in your room: light, AC, TV, etc. The hotel has a nice swimming pool as well. Enjoy your stay!

Review collected in partnership with ITC hotels

Helpful?
Thank innamalekina
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable & luxurious experience. We are delighted to know that we you liked your room, its facilities and amenities, the swimming pool and breakfast spread at Madras Pavilion. It was a pleasure to have... More 

Punta Cana, Dominican Republic
1 review
Reviewed 5 days ago NEW

of all the times I have flown to India, I am always pleased with the hotel hospitality. This is the first time I have stayed at the Grand Chola in Channai. when you first approach the hotel, you feel you are arriving at a Palace. Inside, you are greeted by the Hospitality Staff, who are there to assist, should you... More 

Helpful?
Thank Philip F
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable & luxurious experience. We are delighted to know that your experience staying in our property has been excellent. We are glad that our services and overall hospitality pleased you. It was a pleasure... More 

Singapore, Singapore
Level Contributor
3 reviews
Reviewed 6 days ago NEW via mobile

Our stay here was a birthday surprise from my husband and we thoroughly enjoyed the stay. The staffs had really cooperated well with my husband in creating a little treasure hunt type surprise where I would be directed to each place and will get a little gift. Thanks a lot for the Surprise, team. Looking forward to stay soon..

Helpful?
Thank MnMTrips
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable & luxurious experience. We are delighted to know that we could make your birthday celebrations an enjoyable one. It was a pleasure to have youwith us and we will sincerely look forward to... More 

Singapore, Singapore
1 review
Reviewed 6 days ago NEW

Bathroom was not properly cleaned for a 5 star hotel. Shower gel and amenities were not replaced after use. This is truly unacceptable. Take some time (30 to 45 min) for check-out as mistakes were done in the billing. Breakfast, Fitness center and hotel bars / restaurants were all good and recommendabel though.

Review collected in partnership with ITC hotels

Helpful?
Thank franckfurno
New Delhi, India
2 reviews
Reviewed 1 week ago NEW

Beautiful hotel made special by my visit to the Tranquebar. Beat Raffles Singapore hollow. Loved the women power radiating from it. Great ambience. Recommend the Elaneer Payasam Splash. Kudos to the management.

Helpful?
Thank dograanshu
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable & luxurious experience. We are delighted to know that you you enjoyed our Tranquebar, its offerings and the overall ambience of the place. It was a pleasure to have you with us and... More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set in an opulent, palatial design which pays homage to Southern India’s grand empires, the ITC Grand Chola, Chennai overlooks verdant parks and gardens. Experience understated Indian hospitality in an exquisite property with a distinct personality. ... more   less 

Additional Information about ITC Grand Chola, Chennai

Address: No. 63, Mount Road | Guindy, Chennai (Madras) 600032, India
Region: India > Tamil Nadu > Chennai District > Chennai (Madras)
Price Range: RM634 - RM1,924 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Grand Chola, Chennai 5*
Number of rooms: 600
Reservation Options:
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Hotel Style:
#2 Business Hotel in Chennai (Madras)
#3 Spa Hotel in Chennai (Madras)
#4 Luxury Hotel in Chennai (Madras)
#5 Romantic Hotel in Chennai (Madras)
#6 Family Hotel in Chennai (Madras)
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Questions & Answers

Here's what travellers have asked, with answers from ITC Grand Chola, Chennai staff and other travellers.
16 questions
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Questions? Get answers from ITC Grand Chola, Chennai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for higher floors in the Towers category. Also see if they can give you rooms in Towers as it is their upgraded facility..”
 of 5 bubbles sandeepmohangupta, 25 Nov 2016 | Read review
“go for the suite.”
 of 5 bubbles 541shyaml, 25 Nov 2016 | Read review
“Stay in ITC Towers”
  • Walk in Closet
  • City View
  • View of room
  • Bathroom View
 of 5 bubbles Avidtraveller68, 21 Nov 2016 | Read review
“The Tower rooms most definitely!”
 of 5 bubbles rupakk6, 20 Nov 2016 | Read review
“Check out your room when you get in; some of the rooms have a peculiar odour”
 of 5 bubbles Amit_Sengupta, 15 Nov 2016 | Read review
5 of 5
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