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The Accord Metropolitan

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865 Reviews from our TripAdvisor Community

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Showing 820: English reviews
Hyderabad, India
Reviewed 3 weeks ago

I have stayed in the hotel on 25th of Feb 2017. Apart from the staff behavior, there isn't much about the hotel that is good. The security denied parking even after saying we are guests and came to stay in the hotel. The rooms are pathetic. The bathroom is not at all of 5 star standards. Needs a lot of...

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Helpful?
Thank SivanandAla
Accord_Metropolitan, General Manager at The Accord Metropolitan, responded to this review

Dear Guest, Greetings from The Accord Metropolitan! Every feedback holds utmost importance for us and we take every review earnestly. Our guest always lauds our flawless services and the delectable culinary fare at our restaurant. However, we regret to know that you didn’t have the same experience while staying with us. We assure you that all your concerns have been...

Birmingham, England, United Kingdom
Reviewed 3 weeks ago

A good hotel with some excellent food. Entrance halls were brilliant - staff helpful but English was not always understood/understandable. Rooms were a little tired and not quite what I expected.... this hotel is used by a lot of non Europeans.

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Helpful?
Thank FrNeil
Accord_Metropolitan, General Manager at The Accord Metropolitan, responded to this review

Dear Guest, Greetings from The Accord Metropolitan! We are glad to receive the wonderful review on Tripadvisor. Our team works hard to exceed the expectations and help our guests with extraordinary skills which has been extremely remunerating to us. We are happy to hear that you had a relaxing stay with us. However, the few glitches that you came across...

Wichita Falls, Texas
Reviewed 4 weeks ago

This is not the place I would select on my own...but it was recommended by my Indian colleagues based on a conference and for location I guess. It is about 30 minutes from the airport seems a bit older or at least twenty years old...It does check all the boxes...decent A/C; good location; included breakfast; very reasonable if not low...

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Helpful?
Thank doctorbird41
Accord_Metropolitan, General Manager at The Accord Metropolitan, responded to this review

Dear Guest, Greetings from The Accord Metropolitan! We appreciate you for taking out some of your precious time and sharing your experience on TripAdvisor. While we are glad that your stay with us was overall a pleasant one, we regret the slight glitch that you had to face in terms of a certain area of our hospitality services. We would...

Reviewed 4 weeks ago via mobile

I had booked this hotel for official stay, when I was checking in the front desk staff mentioned that all rooms are booked. Post which a Senior staff upgraded me to a suite room. I called for in room dining and after dinner asked them to clear the plates - it took them 20 mins and 3 phone calls to...

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Helpful?
Thank Sejal S
Accord_Metropolitan, General Manager at The Accord Metropolitan, responded to this review

Dear Guest, Greetings from The Accord Metropolitan! Your valued review holds the utmost importance for us as it helps us understand the need of our guests better. Our team is known for its unblemished services and assistance because of which we have created a benchmark in the hospitality sector and the same has garnered us with many invaluable patronages. However,...

Singapore, Singapore
Reviewed 4 weeks ago

Our recent stay in this hotel from 13th Feb 2017 to 16th Feb 2017 in room 803 and after overnight stay in Kanchipuram and return to stay from 17th Feb 2017 to 20th Feb 2017 in room 510 . I'm impressed by the cleanliness of the lobby and the rest of the place too. The staffs were very helpful and...

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Helpful?
Thank segar s
Accord_Metropolitan, General Manager at The Accord Metropolitan, responded to this review

Dear Guest, Greetings from The Accord Metropolitan, Chennai! It’s always a pleasure to hear back from our guests. Your insightful feedback serves as a motivation for us. We couldn’t agree more about the professionalism with which our associates serve our patrons and handle all the situations. We are overwhelmed to see you shower such accolades on them. Your feedback has...

Bengaluru, India
Reviewed 4 weeks ago

Reception / Front Desk is the face of a hotel. That's where you form your first impression and feel welcomed or begin to wonder whether you are at the right place. This hotel front desk was worse than that of a 2* hotel. I had reached at about 12 noon for an early check-in that I had requested earlier. One...

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Helpful?
1Thank SureshGO
Accord_Metropolitan, General Manager at The Accord Metropolitan, responded to this review

Dear Guest, Greetings from The Accord Metropolitan! An honest review from our guest is the most valuable feedback as it helps us to serve you better. Our associates are professionally trained to provide you with the best of the hospitality experience. However, we regret to know that your experience with us was not up to your expectations. The issues faced...

Reviewed 17 February 2017

I prefer this hotel for my official visits for its convenient location, humane hospitality, quality and variety of food served and above all personalised care. Staff is very good and donot mind giving that extra bit of service. Though a 5* hotel, pricing is above mid range.

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Helpful?
Thank Subbarao V
Accord_Metropolitan, General Manager at The Accord Metropolitan, responded to this review

Dear Guest, Greetings from The Accord Metropolitan! Many thanks for this wonderful review and your continued patronage. We are delighted to hear that we have been your choice of stay for your official trips because of our strategic location and delectable culinary spread. Thank you for the accolades on our diligent associates and their personalized services. We shared your words...

Bengaluru, India
Reviewed 16 February 2017

I am a regular guest & every month I put up for a week. Best in class.. overall decent experience. The foods served are awesome. All staffs are very professional & friendly. I would like to thank Mr. Venkat (house keeping), Mr. Rajarajan Paul (Executive Chef), Gopi & Tonmay (Front Desk) for the great service & care.

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Helpful?
Thank SandeepanMukherjee
Accord_Metropolitan, General Manager at The Accord Metropolitan, responded to this review

Dear Guest, Greetings from The Accord Metropolitan! Total satisfaction of our guests is the best rating we could ever receive and we are glad to know that your experience with us was impeccable. Our team always strives for excellence in every service they provide to our patrons and it is nice to know that you had the taste of the...

Reviewed 13 February 2017

Stayed at the Hotel for one night and must say had a pleasant stay. It is highly recommended for the price i paid around INR 6000.00 The Check In was good and quick, Concierge Service was quick. Room was good and was well maintained, the bathroom though would need some maintenance and up keep. Room service was very prompt and...

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Thank Lionel V
A TripAdvisor Member
Level Contributor
13 reviews
7 hotel reviews
9 helpful votes
Reviewed 12 February 2017 via mobile

We were here for 3 nights.we booked the hotel after reading reviews from trip advisor.based on my experience, this hotel is closed to Tnagar ( shopping area for indian clothes like sarees and kurthi).the hotel has grand looking lobby but the rooms are average level.the staff were friendly.when we entered our room, the room had strong smoking odour tho it...

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Helpful?
Thank A TripAdvisor Member
Accord_Metropolitan, General Manager at The Accord Metropolitan, responded to this review

Dear Guest, Greetings from The Accord Metropolitan! A detailed review like yours, listing both the positives and negatives of our services, is a good start for our day as it helps us to maintain and improve our services on a day-to-day basis. It is good to know that your overall stay was pleasant and that many facets of our hospitality...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Concierge
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Accord Metropolitan, Chennai is conveniently situated in the heart of the city, close to the shopping hub. All 162 guestrooms, with a minimum size of 30 square meters and we do have the service listed below in points 1. Pergola - Roof top restaurant - highest in Chennai 2. Royal Indianaa - Complete vegetarian restaurant and kitchen 3. Zodiac - Bar 4. Season - All day dining restaurant 5. Spa includes swimming pool and health club 6. Board room with all modern facilities 7. Physically challenged room available - please do make reservation prior to arrival. 8. Centrally located near by shopping malls / US & Singapore consulates ... more   less 

Additional Information about The Accord Metropolitan

Address: 35, GN Chetty Road | T. Nagar, Chennai (Madras) 600017, India
Region: India > Tamil Nadu > Chennai District > Chennai (Madras)
Price Range: RM346 - RM470 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Accord Metropolitan 4.5*
Number of rooms: 162
Reservation Options:
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Also Known As:
The Accord Metropolitan Hotel Chennai (Madras)
Accord Hotel Chennai
Accord Metropolitan Hotel
Hotel Style:
#20 Romantic Hotel in Chennai (Madras)
#20 Spa Hotel in Chennai (Madras)
#22 Family Hotel in Chennai (Madras)
#25 Luxury Hotel in Chennai (Madras)
#25 Business Hotel in Chennai (Madras)
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Questions & Answers

Here's what travellers have asked, with answers from The Accord Metropolitan staff and other travellers.
3 questions
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Questions? Get answers from The Accord Metropolitan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1205 for family”
 of 5 bubbles , 28 Feb 2017 | Read review
“This hotel is not worth the money you spend. You have better options around.”
 of 5 bubbles SivanandAla, 27 Feb 2017 | Read review
“Higher floors---be sure can confirm if you want non smoking.”
 of 5 bubbles doctorbird41, 23 Feb 2017 | Read review
“Avoid rooms beside service rooms or gyms and lifts, not much of a view in this hotel. .”
 of 5 bubbles 887segars, 22 Feb 2017 | Read review
“Avoid 11th Floor & Smoking Room floors.”
 of 5 bubbles AmitNeha, 31 Dec 2016 | Read review
5 of 5