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Darjeeling - Khush Alaya, A Sterling Holidays Resort

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Darjeeling - Khush Alaya, A Sterling Holidays Resort
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237 Reviews from our TripAdvisor Community

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Showing 237: English reviews
Bengaluru, India
Level Contributor
21 reviews
6 hotel reviews
Reviewed 15 October 2016

Before we checked in to the hotel, we had read some negative reviews and we were a bit skeptical on how it will actually turn out to be. But staying here for 2 nights was a delightful experience in all aspects, be it the rooms, food or facilities. Looks like the management has taken good view of the concerns raised... More 

Helpful?
Thank pradshen
SterlingHolidays, Owner at Darjeeling - Khush Alaya, A Sterling Holidays Resort, responded to this review

Dear Sir/Ma'am, Namaste! Thank you for choosing to holiday with us at Darjeeling - Khush Alaya. We appreciate your taking the time to share your review of our resort. We are grateful to you for sharing such a vivid description with us. Rolling out the best standards of hospitality to ensure our guests feel welcomed and are taken care of,... More 

Kolkata (Calcutta), India
1 review
Reviewed 13 October 2016

Me and my family had an wonderful experience. Awesome food, great ambience, friendly atmosphere. The staffs are very courteous and helpful. Had a mesmerizing view of Kanchanjunga from the viewpoint inside the premises. My daughter enjoyed spending time at kids zone. The dinning area is superb. Very peaceful environment. To sum up, a perfect destination for tour lovers. Look forward... More 

Helpful?
Thank ashirahmed
SterlingHolidays, Owner at Darjeeling - Khush Alaya, A Sterling Holidays Resort, responded to this review

Dear Sir/Ma'am, Namaste! Thank you for choosing to holiday with us at Darjeeling - Khush Alaya. We appreciate your taking the time to share your review of our resort. It gives us great joy to know that you had a memorable stay with us. Our resort seeks to allow our guests a firsthand experience with nature and its bounties. Thank... More 

Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 11 October 2016 via mobile

It's a flagship property of Sterling Holidays that has been completely rebuilt as a modern, well-appointed resort in Darjeeling. The resort has everything going for it except the road that connects it to the main street. This one km stretch is a nightmare on which even 2 bikes will find it hard to pass. All the excitement of reaching one's... More 

Helpful?
1 Thank Vijaya D
SterlingHolidays, Owner at Darjeeling - Khush Alaya, A Sterling Holidays Resort, responded to this review

Dear Sir/Ma'am, Namaste! Thank you for choosing to holiday with us at Darjeeling - Khush Alaya. We appreciate your taking the time to share your review of our resort. We are delighted to know that you had a memorable stay with us. Thank you for mentioning and applauding the services that you liked the most. Providing customized service, leaving no... More 

2 reviews
Reviewed 3 October 2016 via mobile

I visited Sterling Darjiling for a period of 5 days and had a wonderful time there.Staff was very courteous and helpful, particularly Mr Kaushik and Mr Pemba.The weather keeps on changing, fog and mist giving way to sunshine.Enjoyed every moment and i will cherish these moments for long time to come.

Helpful?
Thank Rajusehgal
SterlingHolidays, Owner at Darjeeling - Khush Alaya, A Sterling Holidays Resort, responded to this review

Dear Sir/Ma'am, Namaste! Thank you for choosing to holiday with us at Darjeeling - Khush Alaya. We appreciate your taking the time to share your review of our resort. It gives us great joy to know that you had a memorable stay with us. Our resort seeks to allow our guests a firsthand experience with nature and its bounties. Thank... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 September 2016 via mobile

In my 10 years and experience of 100+ vacations across the globe Sterling Darjeeling is the WORST of the lot. TripAdvisor does not allow negative rating but Sterling Darjeeling bagged ( -) NEGATIVE ratings. To begin with: 1. Entry road under maintenance . So they made us ( with small kids) or elderly above 55 to carry their own luggage... More 

Helpful?
Thank Radha A
SterlingHolidays, Owner at Darjeeling - Khush Alaya, A Sterling Holidays Resort, responded to this review

Dear Sir/Ma'am, Namaste! We appreciate your taking the time to share your review of Darjeeling - Khush Alaya. Please accept our sincere apologies for the disappointment and inconvenience caused during your stay at our resort. We have raised a concern about all the issues you have mentioned in your feedback. We are extremely regretful about the aberrations as we at... More 

Travellers are raving about these Darjeeling hotels

Kolkata (Calcutta), India
2 reviews
Reviewed 27 September 2016

Stayed at this hotel with my family and totally loved it. Thank you guys for making my family holiday fantabulous. Less commercialised than Darjeeling, very romantic and peaceful place. The dining area is stunning with clear view of Kanchenjunga. We will come back for it.

Helpful?
Thank Sunilpc
SterlingHolidays, Owner at Darjeeling - Khush Alaya, A Sterling Holidays Resort, responded to this review

Dear Sir/Ma'am, Namaste! Thank you for choosing to holiday with us at Darjeeling - Khush Alaya. We appreciate your taking the time to share your review of our resort. We are glad to know that you enjoyed your stay with us. Our resort’s location has been chosen to ensure that our guests are pampered with the bounties and wonders of... More 

Kolkata (Calcutta), India
1 review
Reviewed 26 September 2016

Guys, just came back from my 4 days stay @ Khush Alaya and it was too good - great room (studio apartment), great view , great food (chef Mr. Uttam very cooperative to make us Jain food), great service , great ambience. All the people including the reception were very courteous and helpful . I will surely go back again.... More 

Helpful?
Thank MANISHTORAL
SterlingHolidays, Owner at Darjeeling - Khush Alaya, A Sterling Holidays Resort, responded to this review

Dear Sir/Ma'am, Namaste! Thank you for choosing to holiday with us at Darjeeling – KhushAlaya. We appreciate your taking the time. We are delighted to know that you had a memorable stay with us. Thank you for mentioning and applauding the services that you liked the most. Providing customized service, leaving no stone un-turned to ensure that our guests are... More 

India
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 September 2016

I moved in to this hotel because of a bad experience from a luxury hotel in Darjeeling town. Got scared to see the road from Ghoom to this property. But the location and property was awesome. Even though this hotel is little far from Darjeeling town it is a nice family resort and cleanly maintained. My premium room was upgraded... More 

Helpful?
Thank Shyam_N83
SterlingHolidays, Owner at Darjeeling - Khush Alaya, A Sterling Holidays Resort, responded to this review

Dear Sir/Ma'am, Namaste! Thank you for choosing to holiday with us at Darjeeling - KhushAlaya. We appreciate your taking the time. We are delighted to know that you had a pleasant stay with us. Rolling out the best standards of hospitality to ensure our guests feel welcomed and are taken care of, is the principle that drives us and Darjeeling... More 

1 review
Reviewed 19 September 2016 via mobile

We came with our family for the first time in darjeeling never knew that this place was so beautiful I am happy to choose this hotel and I am really happy with the service and staff out hear specially with Mr pemba, Amod and Ruben and even from all the staff they were of great help to us... They guided... More 

Helpful?
Thank Dinesh B
SterlingHolidays, Owner at Darjeeling - Khush Alaya, A Sterling Holidays Resort, responded to this review

Dear Sir/Ma'am, Namaste! Thank you for choosing to holiday with us at Darjeeling - KhushAlaya. We appreciate your taking the time. We are grateful to you for your kind words, thank you! At our resort we aim to ensure that our guests are pampered in the typical Sterling Holidays way. Thank you for mentioning our staff members. Our well trained... More 

Chennai (Madras), India
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 September 2016

it was a Family stay for a week during 22-29 aug '16. we had an peaceful experience right from the time we checked in till we got back to Bagdogra airport to catch our flight home. everything was up to the standards of sterling. it was our first time to Darjeeling so would like to complement the people at the... More 

Helpful?
Thank Krishfly
SterlingHolidays, Owner at Darjeeling - Khush Alaya, A Sterling Holidays Resort, responded to this review

Dear Sir/Ma'am, Namaste! Thank you for choosing to holiday with us at Darjeeling - KhushAlaya. We appreciate your taking the time. We are grateful to you for your kinds words and a detailed description of your stay with us. We are delighted to know that you had a memorable stay with us. Thank you for mentioning and applauding the services... More 

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Restaurant
  • Spa
  • Free Breakfast
Things to do
  • Restaurant
  • Spa
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Turn left on the Old Monastery road from Ghoom station, and you come upon sloping roofs and curving stairways that define the mystique of Darjeeling-Khush Alaya. Modern comfort at the resort is steeped in the tranquility of the surrounding mountains enhancing the charm of this lovely town. ... more   less 

Additional Information about Darjeeling - Khush Alaya, A Sterling Holidays Resort

Address: Ghoom Monastery Road | Ghoom, Darjeeling 734102, India
Region: India > West Bengal > Darjeeling
Price Range: RM322 - RM751 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Darjeeling - Khush Alaya, A Sterling Holidays Resort 4*
Number of rooms: 103
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Hotel Style:
#4 Luxury Hotel in Darjeeling
#6 Spa Hotel in Darjeeling
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Questions & Answers

Here's what travellers have asked, with answers from Darjeeling - Khush Alaya, A Sterling Holidays Resort staff and other travellers.
3 questions
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9 months ago

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Questions? Get answers from Darjeeling - Khush Alaya, A Sterling Holidays Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the rooms which have best view.”
 of 5 bubbles , 30 Nov 2016 | Read review
“One bed room with a balcony or bigger room is preferable.”
 of 5 bubbles heaswaran, 23 Nov 2016 | Read review
“book a studio apartment.”
 of 5 bubbles , 12 Nov 2016 | Read review
“Different types of rom available ask staff before booking..”
 of 5 bubbles arshvr, 26 Oct 2016 | Read review
“Few rooms with numbers 1009 and above have a good view in the front part of the hotel”
 of 5 bubbles pradshen, 15 Oct 2016 | Read review
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