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Hotel Shanti Palace

04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hotel Shanti Palace
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18 Reviews from our TripAdvisor Community

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Showing 18: English reviews
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Reviewed 27 February 2017

We had seen this hotel online and booked it for 1 night for our overnight stoppage in Darjeeling. First of all, it took us forever to locate this hotel and we were in for a shock when we stepped inside. The corridors were dingy, reception and the staff looked shady, rooms and the washroom was extremely small and dirty, even...

Thank Shruti S
Kolkata (Calcutta), India
Reviewed 28 November 2016 via mobile

This hotel is not in the vicinity of mall road. It's approx 20 minutes walking from mall road. At night, local cabs charges Rs.300-500 for hotel dropping. Rooms are not bad at all. The entrance lobby to rooms of top floor has excellent view . From rooftop of this hotel Mount Kanchenjunga is visible on a clean weather. But food...

Thank Soumitava
México D.F.
Reviewed 15 October 2016

It took us a long time to arrived to the place. The map was wrong. When we made it finally, we were taken to an awful room. We had booked the deluxe room, so we refused to take that one. After a while, we were changed but we didn't like the second room, nor the attitude either. The whole place...

Thank Plagebleu
Reviewed 10 October 2016 via mobile

I booked four rooms in this hotel for two nights via goibibo but to be the worst of all experience ever. We are given rooms in the two level down basement which have narrow stairs. Unhygienic, damp, leaking roofs, dirty linens. Dirtiest toilets.

Thank Devajit B
Nagpur, India
Reviewed 24 August 2016

Never try this hotel as its just so dirty. Rooms are very very shay the staffs are quite annoying and no nothing of hospitality.Bed sheets are just dirty enough like staying in platforms and rooms have not at all proper view of Hills. Its just a lost of money and mood.

Thank rajeshbhaidel7t
Reviewed 30 May 2016

We booked for 3 bedded rooms, they committed to provide extra cot, but any of their rooms are having space for extra cot. Behaviour was too bad and rude. Car arranged by hotel was extremely bad. They don't know how to handle customers. Hotel is too far from Mall. It will take atleast 20 mins to reach Mall. No restaurants...

1Thank Prasenjit P
Reviewed 15 May 2016 via mobile

Terrible experience with extremely rude and unprofessional managers and hotel staff. Do not expect any kind of service. You need to have multiple follow up to get even the basic facilities like hot water. Rooms are congested and dirty. The location is very far from mall, contrary to the claim. We had our worst hotel stay.

2Thank kanchan t
Reviewed 13 May 2016 via mobile

Very poor horrible experience . Rooms were very small and room service was also very poor don't go their by seeing its picture in any sight moreover it is at least 30 mins away from mall . Bathrooms were very small and were not properly cleaned

Thank Kausta
Reviewed 25 April 2016 via mobile

Ok stay if you really have to. It was a struggle to get toilet paper from the staff and forget about any hint of room service (2 sets of meal trays were with us the entire time) not much English spoken by staff only manageress who was welcoming. Tv in room only for aesthetic purpose and did not work. 20...

Thank al_ditto
Bengaluru, India
Reviewed 13 April 2016

Worst Hotel, Rooms are very small, dirty and smelly.Location in map doesn't show correctly, It is very far in remote location. We stayed in this hotel in first week on April , we had booked 3 rooms for 2 nights. Pictures uploaded in the site were decent but don't go by pictures rooms are horrible.I would not recommend this hotel...

Thank Neeti24

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Management photos: Courtesy of the property manager

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04/06/2017 05/06/2017
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  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Laundry Service
Official Description (provided by the hotel)
Featuring Wi-Fi connectivity and front desk facility, Hotel Shanti Palace is a budget property located near Circuit House in Darjeeling. Complimentary breakfast service is available for all the guests. This Darjeeling hotel has 4 floors and maintains 22 spacious rooms. Amenities like with a separate seating area, sofa bed, television, makeup-mirror, wakeup-call, adjustable window, wardrobe, desk and an attached bathroom with toiletries are available. ... more   less 

Additional Information about Hotel Shanti Palace

Address: 27/1 Gandhi Road | near Rudra Bhawa, Darjeeling 734101, India
Region: India > West Bengal > Darjeeling District > Darjeeling
Price Range: RM150 - RM185 (Based on Average Rates for a Standard Room)
Number of rooms: 22
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Questions & Answers

Questions? Get answers from Hotel Shanti Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The smell of the rooms is bad in general.”
  • 'Deluxe' bedroom. Disapointing
  • Toilet
  • Shower
Plagebleu, 14 Oct 2016 | Read review
“Upper Floors Rooms are Good”
PraveenM999, 3 Aug 2015 | Read review
“The first thing which strikes you about the hotel is the homely and welcoming attitude. The staff is extremely friendly, cheerful and helpful. The Tibetan owners themselves oversee the hotel operations and it shows in the high service levels. The rooms are clean, well maintained and aesthetically decorated. It is very close to the Mall Road, Chowrasta and Taxi Stand. The hotel has a plush lounge with a internet access. The hotel has Wi-Fi and hence one can access internet from the rooms. Breakfast can be included in the hotel tariff.”
vinish1234567890, 16 Apr 2014 | Read review
“never never never go there”
cirag231, 13 Jan 2014 | Read review
“Confirm if the adequate water is available or not. check if the room window opens towards hillside or not.”
vishal_kap1, 3 May 2013 | Read review
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