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Swissotel Kolkata

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Swissotel Kolkata
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1,337 Reviews from our TripAdvisor Community

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Showing 1,268: English reviews
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Reviewed 2 days ago NEWvia mobile

The infinity pool on the 6th floor is amazing, the music and the athmosphere make you relax properly. The food is great and in a very good price. The staff is also very helpful, friendly and hostile. In the reception they show you the top things to do in the city.

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Helpful?
Thank Márton K
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest Greetings from Swissotel Kolkata! Thank you for choosing our hotel for your recent stay and also for your lovely compliments. Food, with its fusion of Indian and European savor was gratifying to your flavour. The infinite pool provided a feeling of tranquility and bliss. You even found our team members impeccable and anxious to serve. It is a...

HOTEL’S FAVOURITE REVIEW
Reviewed 12 March 2017

Definitely Swissotel is the best Hotel in New Town. The food is amazing too. I stayed for 3 days and would definitely give credit to all the staff for their great service. The rooms are well kept and they provide you with basic daily needs in your rooms like Iron, Coffee Maker and other Consumables. The Hotel is quite near...

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Helpful?
1Thank Jijo C
About Hotel's Favourite Review
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest Thank you for spending some of your precious time to share your review on Trip Advisor and also sharing your kind words about your experience at our Hotel with much intensity. It gives us great satisfaction and also is a great pleasure to learn that you had an enriching and rejuvenating experience. Thank you for acknowledging the competent...

Reviewed 3 days ago NEWvia mobile

Swissotel one of best hotel located up in the city center 2 .nice location close to airport ..Recently visited there restaurent . Nice food .enjoyed my dinner . Thank you for the best service .will visit again.

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Helpful?
Thank Tej N
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest, Thank you for taking the time to review us on Tripadvisor. My team and I are delighted to know that you had an enjoyable culinary experience at Swissotel Kolkata, and I thank you for your kind words of appreciation. It is our endeavour always to offer you the best culinary experience with a dash of Swissness and hospitality...

Berlin, Germany
Reviewed 4 days ago NEWvia mobile

I am too frequent to stay at other star hotels of Kolkata but traveling to the middle of the city is too boring so I decided to stay near to the airport and chosen Swissotel. Wow right from the check in my every needs were taken cared. Once I found myself helpless as the lobby crowded where a bunch of...

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Helpful?
Thank twinkleagnelo
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest, Thank you for choosing our hotel for your trip to Kolkata and taking the time to review us on Tripadvisor. My team and I are delighted to know that you had a wonderful experience. We thank you for your lovely comments. Happy to know, you were pleased with the personalized and courteous services offered by Qaizer. We strive...

Reviewed 4 days ago NEWvia mobile

Sunday lunch at the Swissotel ... Exceptional in every regard. Service with a smile, stunning food presentation and interactive live music. We've been numerous times in the past few months and we certainly plan to be back again soon.

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Helpful?
Thank Andrew W
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest, Thank you for taking the time to review us on Tripadvisor. My team and I are delighted to know that you had an enjoyable F&B experience during the Sunday lunch, and I thank you for your kind words of appreciation. We treasure your comments and shall live up to it. We are extremely delighted to have you as...

Kolkata (Calcutta), India
Reviewed 5 days ago NEW

Great staying ,awesome staffs ,yummy food ,cool Maya ...what more good it can be .we had lot of events at swissotel and it is always wonderful experience to be back at swissotel again and again . cheers guys for all your support . see you again .

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Helpful?
Thank vijitabanerjeestar
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest Thank you for spending some of your precious time to share your heartfelt review on Trip Advisor and also sharing your kind words about your awesome experience at our Hotel. It gives us great satisfaction and also is an enormous pleasure to learn that you had a wonderful and comfortable stay at the Swissotel Kolkata. We are very...

Bangalore
Reviewed 5 days ago NEW

Wife and I stayed here for two nights on a weekend package(which the hotel sometimes offers on their website which is great value for money). 10 mins drive by Uber from the hotel. Smooth check in,complimentary Room upgrade was provided which was a good gesture. Well kept rooms which good services from housekeeping. Had an opportunity to have the buffet(...

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Helpful?
Thank BangaloreVijaykumar
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest Greetings from Swissotel Kolkata! Thank you for choosing our hotel for your recent stay and also for your lovely compliments. We are always here committed to consistently provide efficient and discrete service to our guests, so your appreciation and acknowledgement is our greatest reward! It is our genuine aspiration to meet your every expectation. Thank you for acknowledging...

Reviewed 1 week ago NEWvia mobile

Amazed by the services!! The hotel is adjacent to the mall so I didn't have to experience the sunny day, fantastic breakfast layout. Staffs are well trained specially the young guest relation Angana. Special thanks to Mr.Qaiser who helped my mother in my absence to get in touch with me.

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Helpful?
Thank rosyjazz
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest Thank you for spending some of your precious time to share your review on Trip Advisor and also sharing your kind words about your experience at our Hotel with much intensity. It gives us great satisfaction and also is a great pleasure to learn that you had an enriching and rejuvenating experience. Thank you for acknowledging the competent...

Hyderabad, India
Reviewed 1 week ago via mobile

Had a night to kill in Kolkata for my flight the next morning, being a Accor gold member wanted to give the swissotel a try over the NOVOTEL. Booked the hotel though it was slightly expensive than Novotel. Firstly I was surprised that they never bothered to recognise my status of a Accor gold membership even after repeatedly telling the...

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Helpful?
1Thank RahulGaddipati
Swissotel_Kol, Front Office Manager at Swissotel Kolkata, responded to this review

Dear Mr. Gaddipati, Greetings from Swissotel Kolkata Neotia Vista! It was indeed a pleasure to speak to you last evening. We thank you for your feedback. Your feedback has been noted by us in a very critical way and we assure you that all points mentioned have been looked into thoroughly. I apologize on behalf of the team, which failed...

Dubai, United Arab Emirates
Reviewed 1 week ago via mobile

I book a smoking room as it was showing on the website and when I arrived they informs me that they changed the policy few days ago and they can't do anything. I was at the pool having a meal and a drink and literally every time I need something I need to go and ask by my self So...

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Helpful?
Thank Islam Y
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest Warm Greetings from Swissotel Kolkata! Thank you very much for your review of your recent stay at Swissotel Kolkata. We empathize with you and regret the opportunities missed to be able to serve you better. Just would like to inform you once again that we took a step further towards an environment friendly hotel effective 1st April 2017,...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Swissôtel Kolkata is one of the most luxurious addresses in the city of Kolkata which offers well-appointed leisure and business facilities. Boasting an under-one-roof concept, Swissôtel Kolkata has 147 contemporary guest rooms and luxury suites with spectacular Jacuzzis, four restaurants and bars, a fitness centre, a rooftop swimming pool, and over 1261 square meters of meeting space with the largest pillarless banquet in the city. The hotel is part of a new urban development with an attached mall featuring shops, restaurants and a multiplex cinema. Located in Rajarhat beside the IT hub, the hotel offers a distinct mix of leisure and business facilities, and is noted for its unique offering of Swiss hospitality and attention to detail. The award-winning rooftop Sky Lounge is the jewel of the hotel's three restaurants and bar, offering views over the city. An in-house nightclub with resident DJ attracts hip locals and guests alike. The sumptuous breakfast buffet offers a wide range of choices to energise your day.The business centre and two meeting rooms more than cover all your business needs. Over 1000 guests can be accommodated in cocktail/reception style in Bern, the largest pillar-free banqueting facility - and a team of event planners is on hand to help you hold the perfect wedding at Swissotel Kolkata. Swissotel Kolkata's alpine-inspired Purovel Sport offers you an exclusive ambiance in which to continue your exercise routine, with a fully equipped gym and a breathtaking infinity swimming pool on the roof.The hotel has separate smoking and non-smoking floors, there is free internet throughout except in the banquet areas, and secure parking is also available for your vehicle during your stay. ... more   less 

Additional Information about Swissotel Kolkata

Address: City Center New Town, Action Area 2D | Plot No. 11/5, Rajarhat, Kolkata (Calcutta) 700157, India
Region: India > West Bengal > Kolkata (Calcutta)
Price Range: RM436 - RM858 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Swissotel Kolkata 5*
Number of rooms: 147
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Hotwire, Travelocity, Booking.com, TripOnline SA, Cheap Tickets and HotelQuickly so you can book your Swissotel Kolkata reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Swissotel Kolkata Hotel Kolkata (Calcutta)
Swissotel Kolkata India/Kolkata (Calcutta), West Bengal
Hotel Style:
#3 Family Hotel in Kolkata (Calcutta)
#4 Business Hotel in Kolkata (Calcutta)
#4 Romantic Hotel in Kolkata (Calcutta)
#6 Spa Hotel in Kolkata (Calcutta)
#6 Luxury Hotel in Kolkata (Calcutta)
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Kolkata staff and other travellers.
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Questions? Get answers from Swissotel Kolkata staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor rooms with jacuzi are awesome”
vijitabanerjeestar, 18 Apr 2017 | Read review
“Request free upgrade to a higher category Room on a higher floor”
BangaloreVijaykumar, 18 Apr 2017 | Read review
“Avoid clicking the "book room" option.”
TrippyTripperTrooper, 6 Apr 2017 | Read review
“Use hotel service for Taxi!”
, 29 Mar 2017 | Read review
“Very quiet floors. Well maintained. Excellent food. Superb service. Really helpful staff”
578abhijitr, 24 Mar 2017 | Read review
5 of 5