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Swissotel Kolkata

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Swissotel Kolkata
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1,339 Reviews from our TripAdvisor Community

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There are newer reviews for Swissotel Kolkata
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Showing 1,270: English reviews
Hyderabad, India
Reviewed 1 week ago via mobile

Had a night to kill in Kolkata for my flight the next morning, being a Accor gold member wanted to give the swissotel a try over the NOVOTEL. Booked the hotel though it was slightly expensive than Novotel. Firstly I was surprised that they never bothered to recognise my status of a Accor gold membership even after repeatedly telling the...

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Helpful?
1Thank RahulGaddipati
Swissotel_Kol, Front Office Manager at Swissotel Kolkata, responded to this review

Dear Mr. Gaddipati, Greetings from Swissotel Kolkata Neotia Vista! It was indeed a pleasure to speak to you last evening. We thank you for your feedback. Your feedback has been noted by us in a very critical way and we assure you that all points mentioned have been looked into thoroughly. I apologize on behalf of the team, which failed...

Dubai, United Arab Emirates
Reviewed 1 week ago via mobile

I book a smoking room as it was showing on the website and when I arrived they informs me that they changed the policy few days ago and they can't do anything. I was at the pool having a meal and a drink and literally every time I need something I need to go and ask by my self So...

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Helpful?
Thank Islam Y
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest Warm Greetings from Swissotel Kolkata! Thank you very much for your review of your recent stay at Swissotel Kolkata. We empathize with you and regret the opportunities missed to be able to serve you better. Just would like to inform you once again that we took a step further towards an environment friendly hotel effective 1st April 2017,...

Ulaanbaatar, Mongolia
Reviewed 2 weeks ago via mobile

15 - 20 min drive from Airport Good Reception Not only Nice Welcome Drinks, you will also get bye bye Drinks which something different experience in India. Room is good, probably the best BED you can find on the planet. Slept like Baby. Nice Mall attached to the hotel, you can enjoy variety of foods and cinemas. undoubtedly good hotel...

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Helpful?
Thank Velchuri
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest Thank you for spending some of your precious time to share your review on Trip Advisor. It gives us great satisfaction and also is a great pleasure to learn that you had an enriching experience at the Swissotel Kolkata. We strive to maintain our hospitality service to always exceed your expectation. We are glad to be able to...

ranchi
Reviewed 2 weeks ago via mobile

The Chekin time is 2 pm and checkout time is 11 am. This means u are paying up close to nine thousand for approximately 21 hrs. I reached late at around 3:30 pm and had to take exam next day which would end by 2:00 pm next day. As I wanted to avoid morning rush and get fresh after exam...

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Helpful?
2Thank mohibahmed786
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest Warm Greetings from Swissotel Kolkata! Thank you for choosing to stay at Swissotel Kolkata and taking the time to share your feedback. I hope your exams were good. We at the hotel regret the inconvenience caused to you, and you can be assured that every point you mentioned, has been very constructively taken up with all concerned team...

New Delhi, India
Reviewed 2 weeks ago

I recently stayed at this hotel on a business trip with a colleague. Suffice to say that it was not a good experience. 1, A room that cost 6000 INR on the website and other websites was given to us for INR 12,000. We got the LOWEST grade room while we paid for a suite level room. 2. Checkin- We...

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Helpful?
Thank TrippyTripperTrooper
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest Warm greetings from Swissotel Kolkata! Thank you for choosing to stay with us and sharing your feedback. We regret not being able to serve you better. In order to investigate the lapses, we would request you to share with us the name under which the reservation was made and the period of stay to enable us to trace...

Reviewed 2 weeks ago via mobile

Best in class, go for it, value for money Contemporary property, hygienic rooms, courteous staff, great food, great amenities. Holiday or business, good choice as its strategically placed within a mall within minutes to the airport

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Helpful?
Thank graciousgeorge
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest Greetings from Swissotel Kolkata! Thank you for choosing our hotel for your recent stay and also for your lovely compliments. It is a pleasure to have you as our guest. We value your patronage and appreciate your confidence in us. Counting you among our customers is something for which we are especially grateful. Thank you once again for...

Dubai, United Arab Emirates
Reviewed 2 weeks ago via mobile

Excellent attention and service! Business lounge and room service outstanding personnel. Great place to stay and relax. Next to the shopping mall just in case you need anything extra and don't want to go far away.

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Helpful?
Thank tinofau
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest Thank you for spending some of your precious time to share your review on Trip Advisor and also sharing your kind words about your experience at our Hotel with much intensity. It gives us great satisfaction and also is a great pleasure to learn that you had an enriching and rejuvenating experience. We are delighted to know that...

Reviewed 3 weeks ago via mobile

I had an amazing time here. I loved the food and hospitality. The best part about this Hotel is the infinity pool and there is a sublime view from each room and i know this because i keep coming back here.

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Helpful?
Thank Vamika N
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest Thank you for spending some of your precious time to share your review on Trip Advisor and also sharing your kind words about your experience at our Hotel. We appreciate you rating us a "5" in all aspects. It gives us great satisfaction and also is a great pleasure to learn that you had an enriching experience on...

Reviewed 3 weeks ago via mobile

This Hotel gives me such a good shelter, and room services is really good. The room is always clean and tidy. Food is also good, it is healthy, fresh and tasty. You must choose to stay in swissotel if you ever visit kolkata

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Helpful?
Thank Tepuii
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest Thank you for spending some of your precious time to share your heartfelt review on Trip Advisor and also sharing your kind words about your awesome experience at our Hotel. It gives us great satisfaction and also is an enormous pleasure to learn that you had a comfortable stay at the Swissotel Kolkata. We look forward to a...

Reviewed 3 weeks ago via mobile

Great hotel I have ever come across. Superb hospitality and the service is out of the world. The food is great. Rooms are spacious. And yes about the swimming pool I am lack of words. Keep up the great work. Thank you :)

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Helpful?
Thank triveni b
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest Thank you for spending some of your precious time to share your review on Trip Advisor and also sharing your kind words about your experience at our Hotel. We appreciate you rating us a "5" in all aspects. It gives us great satisfaction and also is a great pleasure to learn that you had an enriching experience on...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Swissôtel Kolkata is one of the most luxurious addresses in the city of Kolkata which offers well-appointed leisure and business facilities. Boasting an under-one-roof concept, Swissôtel Kolkata has 147 contemporary guest rooms and luxury suites with spectacular Jacuzzis, four restaurants and bars, a fitness centre, a rooftop swimming pool, and over 1261 square meters of meeting space with the largest pillarless banquet in the city. The hotel is part of a new urban development with an attached mall featuring shops, restaurants and a multiplex cinema. Located in Rajarhat beside the IT hub, the hotel offers a distinct mix of leisure and business facilities, and is noted for its unique offering of Swiss hospitality and attention to detail. The award-winning rooftop Sky Lounge is the jewel of the hotel's three restaurants and bar, offering views over the city. An in-house nightclub with resident DJ attracts hip locals and guests alike. The sumptuous breakfast buffet offers a wide range of choices to energise your day.The business centre and two meeting rooms more than cover all your business needs. Over 1000 guests can be accommodated in cocktail/reception style in Bern, the largest pillar-free banqueting facility - and a team of event planners is on hand to help you hold the perfect wedding at Swissotel Kolkata. Swissotel Kolkata's alpine-inspired Purovel Sport offers you an exclusive ambiance in which to continue your exercise routine, with a fully equipped gym and a breathtaking infinity swimming pool on the roof.The hotel has separate smoking and non-smoking floors, there is free internet throughout except in the banquet areas, and secure parking is also available for your vehicle during your stay. ... more   less 

Additional Information about Swissotel Kolkata

Address: City Center New Town, Action Area 2D | Plot No. 11/5, Rajarhat, Kolkata (Calcutta) 700157, India
Region: India > West Bengal > Kolkata (Calcutta)
Price Range: RM427 - RM849 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Swissotel Kolkata 5*
Number of rooms: 147
Reservation Options:
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Also Known As:
Swissotel Kolkata Hotel Kolkata (Calcutta)
Swissotel Kolkata India/Kolkata (Calcutta), West Bengal
Hotel Style:
#3 Family Hotel in Kolkata (Calcutta)
#4 Business Hotel in Kolkata (Calcutta)
#4 Romantic Hotel in Kolkata (Calcutta)
#6 Spa Hotel in Kolkata (Calcutta)
#6 Luxury Hotel in Kolkata (Calcutta)
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Kolkata staff and other travellers.
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Questions? Get answers from Swissotel Kolkata staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor rooms with jacuzi are awesome”
vijitabanerjeestar, 18 Apr 2017 | Read review
“Request free upgrade to a higher category Room on a higher floor”
BangaloreVijaykumar, 18 Apr 2017 | Read review
“Avoid clicking the "book room" option.”
TrippyTripperTrooper, 6 Apr 2017 | Read review
“Use hotel service for Taxi!”
, 29 Mar 2017 | Read review
“Very quiet floors. Well maintained. Excellent food. Superb service. Really helpful staff”
578abhijitr, 24 Mar 2017 | Read review
5 of 5