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BEST WESTERN River City Hotel

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BEST WESTERN River City Hotel
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229 Reviews from our TripAdvisor Community

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Showing 229: English reviews
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near louisville, ky
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago via mobile

This hotel is in a great location in Decatur. The staff was positive and upbeat and always had a pleasant greeting for us whether we were coming in or going out. Krishna was of great help to us with poise and excellent customer service. We were late sleepers so we didn't have breakfast except one morning and there was plenty...

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Helpful?
Thank nataliesmom
About Hotel's Favourite Review
Seyma N, General Manager at BEST WESTERN River City Hotel, responded to this review

Thank you for taking the time to review us. We're so glad you enjoyed your stay at our hotel and we greatly appreciate your kind words. We believe that positive and caring staff is any hotels strongest selling point. Guest feedback is the best way to determine if we are meeting our customers expectations. Knowing our customers felt like home...

Lansing, Michigan
Reviewed 2 weeks ago

Service fantastic. We arrived at night. Krishna from the front desk was very helpful. The room not only clean, it smelled clean. Breakfast healthy and tasty. Stephanie personally served coffee. I saw her preparing a waffle for a little kid and helping a couple with their grandchildren. Elaina was been trained, yet offered great service.

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Helpful?
Thank tamapeca
Seyma N, General Manager at BEST WESTERN River City Hotel, responded to this review

Thank you for taking the time to review us, and we appreciate the positive review. It's great to hear positive comments about individual staff members. Krishna and Stephanie are shining stars and Elaina is the great new edition to our team. I will be sure to pass on the kind words to my staff. We hope to serve you in...

Rogers City, Michigan
Reviewed 2 weeks ago

Going to use this chain of hotels as often as possible as they are so neat and clean and beautiful. I found them very comfortable and spacious and liked the decor as well. This one was a little further from our route but worth the extra drive. Would like to have restaurant in property though.

Review collected in partnership with Best Western
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Thank 188annettel
Seyma N, General Manager at BEST WESTERN River City Hotel, responded to this review

Thank you for taking the time to review Best Western River City in Decatur, AL. We are so glad that you drove the extra miles to stay with us and your stay was comfortable. We hope to serve you in the future, and looking forward to your return.

Douglasville, Georgia
Reviewed 3 weeks ago via mobile

I was working in the area and could not decide wether to stay the night. After visiting the hotel, I knew I could stay the night and be more productive the next day. The staff (especially Curlie King) were very helpful! She was great!!

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Helpful?
Thank UnkleBillyBoob
Seyma N, General Manager at BEST WESTERN River City Hotel, responded to this review

Thank you for taking the time to review us and we appreciate the positive review. Ms. Curlie is a shining star.....I'll be sure to pass your comments along to her. We hope to serve you again in the future and looking forward to your return Thank you for your business.

Decatur, Alabama
Reviewed 3 weeks ago

Everyone was extremely nice and helpful! Great staff and I saw why after experiencing the manager. We got upgrading to a room with a jacuzzi and welcome bags. She did not have to do either. Housekeeping was really polite and checked on us whenever we walked by them. Definitely a great experience for us both!

Review collected in partnership with Best Western
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Helpful?
Thank leis588
Seyma N, General Manager at BEST WESTERN River City Hotel, responded to this review

As a General Manager of the hotel, I appreciate your positive comments regarding our performance. We strive to be the best hotel for the value and quality. We hope to serve you in the future and looking forward to your return. Thank you for staying with us.

Danville
Reviewed 3 weeks ago

The room was clean and comfortable. The cleaning staff was supportive and accommodating to my needs and wants. There was a hot breakfast with various choices of food that was cooked on site. The cook asked me if I needed any specialty foods. The front desk people were also accommodating. The hotel was pet friendly too. Other guests were quiet...

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Helpful?
Thank Janice B
Seyma N, General Manager at BEST WESTERN River City Hotel, responded to this review

Thank you for taking the time to review the Best Western River City in Decatur, AL. Your feedback is greatly appreciate it, and we are glad it was a positive one. We hope to serve you again. Thank you for staying with us.

Reviewed 4 weeks ago via mobile

This hotel is awesome great breakfast and front desk staff, great General manager, the housekeeping staff is so generous and professional. The rooms are getting an upgrade and they are beautiful... Beautiful colors. I give this hotel a 20 on a scale of 1- 10

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Thank Kristin L
Seyma N, General Manager at BEST WESTERN River City Hotel, responded to this review

Thank you for taking the time to review us, and we truly appreciate the positive review. I will be sure to pass on the kind words to my staff. We also are so excited to hear about our color choices in our rooms and the positive feedback. We hope to serve you in the future and looking forward to your...

Leonardtown, Maryland
Reviewed 5 weeks ago

Stayed here on a business trip and was very impressed with the staff in general. They were all very positive and welcoming. Special shout out to the gals who ran breakfast area. They were awesome! The rooms and general areas were clean and neat. Would stay here again

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Helpful?
Thank Bshan75
Seyma N, General Manager at BEST WESTERN River City Hotel, responded to this review

We are glad you enjoyed your stay at our hotel and thank you so much for taking the time to write a review. I will make sure to pass on your shout out to my breakfast ladies. We hope to see you next time you are in Decatur, AL. Thank you for staying with us.

Athens, Alabama
Reviewed 14 March 2017

It was a great hotel to stay at and I have stayed at several all over alabama and this one I would recommend to other people, it had great staff and excellent service, all round was a great place.I will stay here again in the future.

Review collected in partnership with Best Western
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Helpful?
Thank Gerald0314
Seyma N, General Manager at BEST WESTERN River City Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. I will be sharing your comments with our staff. We strive to make our guest feel that the positive price value of the experience exceeds the expectation and everyone will take pride in knowing our guests recognize our efforts. Your business is very important to us and...

Winder, Georgia
Reviewed 10 March 2017 via mobile

Been here for a couple weeks for business training, staff was absolutely wonderful, always making sure we had everything we needed Breakfast was out of this world, Stephanie is awesome and always makes you feel as if you were home! Thank you Best Western and your wonderful staff!

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Helpful?
Thank angieorr
Seyma N, General Manager at BEST WESTERN River City Hotel, responded to this review

Thank you for taking the time to share your experience, for staying with us and especially for acknowledging individual members of our staff. I will make sure to share your comments with Stephanie and the rest. They will be very proud. We do appreciate your business and feedback, and hope to see you again in the future.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN River City Hotel

Address: 1305 Front Ave., Decatur, AL 35603-2675
Region: United States > Alabama > Decatur
Price Range: RM409 - RM493 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN River City Hotel 2.5*
Number of rooms: 59
Reservation Options:
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Also Known As:
Best Western Decatur
Decatur Best Western
Hotel Style:
#2 Business Hotel in Decatur
#2 Romantic Hotel in Decatur
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Questions & Answers

Questions? Get answers from BEST WESTERN River City Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For pets get a room on the first floor. They have two exits that make it easier for you and your pet.”
janiceb211, 30 Mar 2017 | Read review
“2nd floor is the quietest!!!!”
demetrew2017, 6 Mar 2017 | Read review
“Make sure you get to the lobby by 5pm for the free fresh baked cookies!”
pauldM9092TK, 28 Feb 2017 | Read review
“Grab a fresh baked cookie at check-in”
brandon15033, 14 Dec 2016 | Read review
“Great for an overnight stay while traveling I-65.”
H7322TZmarks, 15 Oct 2016 | Read review
5 of 5