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Best Western River City Hotel

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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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231 Reviews from our TripAdvisor Community

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Showing 231: English reviews
Huntsville al
Reviewed 28 December 2016

Having to make a quick, unexpected trip to the Morgan County, Alabama area for a family funeral, I called and made a reservation. The weather was so bad, the drive took longer than expected and had to go straight to the funeral. When all was done, I checked into the hotel to find a wonderful, friendly staff and a great...

Thank Southernaeiou
Jim L, Director of Operations at Best Western River City Hotel, responded to this review

Very happy to know our staff and management at our Decatur Best Western is doing a great job for our guests. While we regret that your stay was due to a death in the family we are glad we could make the unpleasant experience a little better by providing a safe, clean hassle free experience. We hope to have the...

Pittsburgh, Pennsylvania
Reviewed 14 December 2016

I had a very pleasant experience at the Best Western River City Hotel. Victavious was very quick, friendly and efficient on check-in. Jerreta was very kind, polite, and accommodating during breakfast time the next morning when I had a little work to do in the cafe area. She brought me fresh coffee on my way out the door. She is...

Thank brandon15033
Jim L, Director of Operations at Best Western River City Hotel, responded to this review

It's great to hear positive comments about individual staff members. They do a great job for our guests and seldom get feedback specific to the individual. We'll make sure Victavious and Jerreta are acknowledged and thanked for their effort. Thank you for taking the time to share your experience, for staying with us and especially for acknowledging individual members of...

Friendswood, United States
Reviewed 15 November 2016

I stayed there on business several times the last year. The staff, cleanliness and breakfast are all great. I mentioned they did not have my favorite, grits, last week and the next morning there they were. They even offered to make some the first day but I declined.

Thank Harry B
Jim L, Director of Operations at Best Western River City Hotel, responded to this review

Thank you for the positive review. Our staff is given the flexibility to always be willing to go the extra mile to make a guest feel appreciated and when a guest informs us that they are doing just that we are justifiably proud. We do appreciate your business and your feedback.

Houston, Texas
Reviewed 9 November 2016

Have stayed here several times and found the staff to be very friendly and helpful. Rooms are clean. Nice breakfast in the morning. Room prices are very reasonable. Close to where I need to go for business meetings.

Thank Bill B
Raleigh, North Carolina
Reviewed 29 October 2016

Fire alarm went off more than 5 times in less than a 24 hour period. No rest with constant fire alarms sounding off and strobe lights. Lights flashed for over 1 hour on the last time it went off. And btw there was no fire. Also old blood stains on sheets.

1Thank Brian J
Maryville, TN
Reviewed 25 October 2016 via mobile

Antiquing with a friend in the great state of Alabama. Stayed here for 2 nights. Room very nice and clean. All staff were very nice and hospitable. Great breakfast. Definitely recommend this hotel. Will stay here again.

Thank Radejamel
Reviewed 22 October 2016

I am very very pleased with my at stay the Best Western, River City Hotel. I haven't expereniced customer service like this in along time. The staff has really restored my faith in it. My room was a King deluxe w\ jacuzzi. Very clean and inviting. A totally relaxing experience. The room included mircowave and fridge.The pictures on the website...

Thank Amanda M
Chris H, General Manager at Best Western River City Hotel, responded to this review

We appreciate your feedback on your most recent stay at the Best Western River City in Decatur, AL. We strive to be the best and it shows in our staff. Looks like we need to take some new pictures for the website. Thanks for your comments. Hope to see you again.

Indianapolis, Indiana
Reviewed 15 October 2016

Check in was quick and easy, rooms were very clean and comfortable. Staff was friendly and very helpful. Normal breakfast, but the staff managing the breakfast was friendly, kept food re-filled and fresh, kept tables and area clean. Very quiet location. Close to restaurants and shopping. Price was right, and will definitely stay here again.

Thank Mark S
Chris H, General Manager at Best Western River City Hotel, responded to this review

Thank you for staying with us. We appreciate your feedback on your stay. We share all comments with the staff. They love it.... Thanks again.

Dacula, United States
Reviewed 6 October 2016

I have never traveled to this part of Alabama as we brought our boys cross country team from Dacula, GA for a race. This hotel is in the middle of mostly nowhere and there was some construction going on all around it but the customer service and quality of our stay was very good. Seyma was my contact from beginning...

Review collected in partnership with Best Western
Thank Gavin/josue/ale... L
Chris H, General Manager at Best Western River City Hotel, responded to this review

Thank you for your most recent comments. Our staff loves feedback. Seyma is truly a Superstar....... Safe travels.

Monroe, Georgia
Reviewed 25 September 2016

we felt welcomed and at home at this wonderful hotel...plan to return. the staff was very helpful and the free breakfast was delicious. It's dog and cat friendly but I didn't bring my pet. No traces of pet odor in my room or in the hotel in general!

Thank BJS649
Chris H, General Manager at Best Western River City Hotel, responded to this review

Thank you so much for your comments about your recent stay at the Best Western River City in Decatur, AL. Our staff loves to get feedback from our guests. I will pass yours along for their wall. We are one of the few pet-friendly properties in Decatur, AL. We hope to see you again very soon. And please bring your...

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04/06/2017 05/06/2017
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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Best Western River City Hotel

Address: 1305 Front Ave., Decatur, AL 35603
Region: United States > Alabama > Decatur
Price Range: RM372 - RM509 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western River City Hotel 2.5*
Number of rooms: 59
Reservation Options:
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Also Known As:
Best Western Decatur
Decatur Best Western
Hotel Style:
#2 Romantic Hotel in Decatur
#2 Business Hotel in Decatur
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Questions & Answers

Here's what travellers have asked, with answers from Best Western River City Hotel staff and other travellers.
1 question
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Mount Horeb, Wisconsin, United States
21 days ago

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Questions? Get answers from Best Western River City Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For pets get a room on the first floor. They have two exits that make it easier for you and your pet.”
janiceb211, 30 Mar 2017 | Read review
“2nd floor is the quietest!!!!”
demetrew2017, 6 Mar 2017 | Read review
“Make sure you get to the lobby by 5pm for the free fresh baked cookies!”
pauldM9092TK, 28 Feb 2017 | Read review
“Grab a fresh baked cookie at check-in”
brandon15033, 14 Dec 2016 | Read review
“Great for an overnight stay while traveling I-65.”
H7322TZmarks, 15 Oct 2016 | Read review
5 of 5
US$79* /night
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Prices are for 1 room, 2 adults
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