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Hilton Garden Inn Dothan

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Traveller (24)
Room & Suite (17)
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Overview
  • Excellent60%
  • Very good24%
  • Average8%
  • Poor5%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Dothan
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Dothan
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (450)
There are newer reviews for Hilton Garden Inn Dothan
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Traveller rating
263
109
38
24
15
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LanguageEnglish
263
109
38
24
15
Show reviews that mention
All reviewsrestaurant staffrecommend this hotelvery nice hoteldothan areafamily reunionfront desk staffclean roomsplace to staystayed one nightbusiness tripstaff was friendlywould definitely stay here againrestaurants and shoppinghgilobbyfirmnessal
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41 - 45 of 449 reviews
Reviewed 24 September 2017

It took over 5 minutes to get in the building when arriving late at night even though the clerk could be seen moving in the office. Another 30 minutes to check in due to "computer issues" in addition to rooms that were e-check in being...More

Review collected in partnership with Hilton Garden Inn
Thank 286geraldl
Response from nathanb1, Front Office Manager at Hilton Garden Inn DothanResponded 29 September 2017

Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did...More

Reviewed 19 September 2017

The hotel is very welcoming and the staff friendly. The rooms are nicely appointed and immaculately clean. The king bed was too firm for my taste but as I mentioned it to the clerk upon checkout, he informed me there is a dial on the...More

1  Thank Raymond T
Response from nathanb1, Front Office Manager at Hilton Garden Inn DothanResponded 29 September 2017

I want to personally thank you for completing our survey regarding your recent stay with us in Dothan. As the Assistant General Manager, it is very important for me to understand what the expectations of our guests are, and do my best to create the...More

Reviewed 14 September 2017

During Irma, we stopped to see if they had a cancellation. They did so we took it. They were short staffed but did very well by all the guests. The food was great, the bar selection was okay. The bar didn't open till 5 and...More

Review collected in partnership with Hilton Garden Inn
Thank ronald m
Response from nathanb1, Front Office Manager at Hilton Garden Inn DothanResponded 29 September 2017

Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

Reviewed 14 September 2017

The hotel was clean, and we were able to book it last minute. The location is great and really close to everything. However, we went to go to bed and there were two holes in the bottom sheet on the bed. It was right in...More

1  Thank eastertrout3
Response from nathanb1, Front Office Manager at Hilton Garden Inn DothanResponded 29 September 2017

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us...More

Reviewed 13 September 2017 via mobile

I am very much repulsed by this hotel. The reason is -it is very much unclean. This is the only Hilton Garden Inn that I feel this way about. I stayed here June 6 through June 8, 2017. I did the check in through the...More

Thank Mandi E
Response from nathanb1, Front Office Manager at Hilton Garden Inn DothanResponded 29 September 2017

Thank you for taking the time to let us know about your recent experience at our hotel. We at take a great deal of pride in meeting our customer’s expectations and are disappointed anytime we fall short of that goal. Your input and concerns are...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Breakfast Available
Banquet Room
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$122 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Dothan
#3 Business Hotel in Dothan
#4 Romantic Hotel in Dothan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$122 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Dothan
#3 Business Hotel in Dothan
#4 Romantic Hotel in Dothan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (24)
Room & Suite (17)
Dining (9)
Pool & Beach (2)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
bemillgr00
16 October 2016|
AnswerShow all 2 answers
Response from _rjgess | Reviewed this property |
No, there are only a few in Dothan that allow pets. Quality inn and suites does.
0
Votes
njoylif
15 September 2016|
Answer
Response from Bob K | Reviewed this property |
no
0
Votes
Room Tips
"higher was quieter"
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"I personally prefer rooms on the upper floors so it reduces road noise."
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"Second floor was quite and we had an excellent view of the roof."
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"Check your bed at checkin. I have photos but app won't upload"
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