We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Marriott Shoals Hotel & Spa

Traveller (191)
Room & Suite (61)
Pool & Beach (16)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
The sophistication and charm of Marriott Shoals Hotel & Spa is matched only by the natural beauty of its resort-style setting. Our hotel in Florence, Alabama is: * Located in the state’s northwest corner * Nestled along the award-winning Robert Trent Jones Golf Trail * Set in the heart of the Tennessee River Valley, one hour from Huntsville * Less than two hours from Birmingham, Nashville, and Memphis
Read more
Property amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Spa
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Paid Internet
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair Access
Show more
Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Great View
Family
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Unlock Member Rates!
Hotel deals
Hotel packages
620Reviews
192Photos
8Q+A
100Room tips
Traveller rating
  • 392
  • 147
  • 43
  • 22
  • 16
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
We loved everything about this hotel. The rooms are spacious and the balcony is very large. The hotel staff is extremely friendly and helpful. The Christmas tree in the lobby was amazing!! Don't miss the restaurant... it is a must.
Read more
The wife and I stayed overnight for a "date night". We could not have chosen better place. This was one of the best hotels I have stayed at period. Staff were exceptional. Rooms were clean and with a spectacular view.
Read more
Everything about this Marriott is above and beyond! Rooms are spacious, clean, separate tub and shower! Many amenities in room. Concierge Level is worth a little extra. Pool is gorgeous! Swampers Grille is superior! Wait staff met our every need! Food was delicious and very
Read more
We took a short getaway after the New Year and spent a couple of nights at the Marriott Shoals Hotel and Spa. Because we arrived on January 1, the hotel was a little short staffed, but the people working there were so nice and friendly. A woman named Lisa checked us in. She
Read more
We were in town for a family reunion and had a reservation for 3 rooms and had a problem in every room. One of our family members took an hour to check in because they kept having key issues with several rooms and the room they ended up staying in had holes in the sheets.
Read more
Response from Shoals_GM, General Manager at Marriott Shoals Hotel & Spa
Responded 2 weeks ago
Thank you for choosing the Marriott Shoals and for taking the time to provide us this feedback. Please accept our most sincere apology for the issues that you experienced and for any inconvenience that they caused you. I will certainly investigate your issues with our staff and take the appropriate steps to eliminate it from occurring again. I will assure you that your experience is not typical for us here at the Shoals. We take great pride in our service and have always ranked as one of the top Marriotts in North America. We hope that you will give us another opportunity of servicing you as our guest again the next time your travels bring you back to the Shoals.
Read more
Previous
Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play Areas
360 grille sunset
or tub
love the pilow
Outdoor pool
PreviousNext
12345613
We’ve noticed people placing towels on chairs to help hold them until they return, but I don’t know about reserving them.
1 vote
Show all answers
How deep is the pool?
Deepest end is 3'
0 votes
Show all answers
I think this particular hotel will allow that. I booked two rooms using an RSA discounted rate for both rooms. It would be best to contact the hotel before you go so that you don't have any surprises when you get there.
0 votes
Show all answers
Is there complementary breakfast and drinks in room?
There is room service from Swampers Bar downstairs but no complimentary breakfast. I'm not sure if they will bring drinks to room.There is a big breakfast buffet until 11 am at Swampers but I don't know the price.
0 votes
Show all answers
Are there designated smoking area?
Thank you for your interest. Yes we have several located around the property. Our primary one is our covered terrace located behind our Swampers Bar and Grill overlooking our feature pool. Also, each of our guestrooms has a private balcony where smoking is permitted. We look forward to your stay.
0 votes
PreviousNext
12
"high floor with a river view"
"Ask for a room facing Wilson Dam. It's relaxing to view."
"Rooms on top floors have the best views of the river!"
"Higher Floors For Gorgeous Views, Breakfast Room Service Is Perfect"
"End of the halls may have quieter rooms"
PreviousNext
12345620
PRICE RANGE
US$143 - US$251 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott shoals hotel florencemarriott shoals hotel and spamarriott florenceflorence marriott
LOCATION
United StatesAlabamaFlorence
NUMBER OF ROOMS
200
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing