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Marriott Shoals Hotel & Spa

568 reviews
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Traveller (151)
Room & Suite (71)
Pool & Beach (15)
Overview
  • Excellent65%
  • Very good23%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“tennessee river”(59 reviews)
“live music”(34 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Marriott Shoals Hotel & Spa
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Reviews (568)Write a Review
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All reviewstennessee riverlive musicrevolving restaurantwilson damswampers barpool areathe grillthe concierge loungeconvention centerwater slidegreat poolbeautiful hotelzero entryrooms faceriver viewbreakfast buffetrtj golf trail
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1 - 5 of 563 reviews
Reviewed 3 days ago via mobile

Very nice facilities, a lot to take in, but seems too much for them to service and exceed service expectations. The only time I saw exceeding the standard was when the guy held the door open for people time in/out. Our room wasn’t cleaned after...More

Thank yodabone
Response from Shoals_GM, General Manager at Marriott Shoals Hotel & SpaResponded 2 days ago

Thank you for choosing the Marriott Shoals and for taking the time to provide us this feedback. Please accept our most sincere apology for exceeding your expectations. We regret that you were disappointed in your stay. We take great pride in our service and strive...More

Reviewed 4 days ago via mobile

My family had to go to Florence for a funeral. We arrived the day before and stayed at the Shoals Hotel and Spa. From check in everything was wonderful. The staff is very friendly and helpful. The property is clean and inviting. Our room was...More

Thank Scott B
Reviewed 4 days ago

A Great Marriott property. All rooms face the Tennessee River and it such a beautiful view. we were on the 5th floor and our room had a balcony and we could sit out and see the river .The staff was super and everything was taken...More

Thank Eddie M
Reviewed 1 week ago

I stayed in February and the weather was gloomy but not bad. Conference facilities were very good. Restaurant on site was nice. Rooms were very nice, roomy and clean, but my king bed room did not have a walk in shower like my friend's 2...More

Thank kathrynhvarner
Reviewed 4 weeks ago via mobile

My wife and I attended the New Year’s Eve Party for 2017, and started 2018 at the Marriott. Great food and the people at the hotel are extremely professional. Swappers bar and grill (the restaurant down stairs) has wonderful food at normal prices for a...More

1  Thank Y2844EOdanielb
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Heated pool
Details
Price range
US$139 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Florence
#2 Romantic Hotel in Florence
#3 Family Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$139 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Florence
#2 Romantic Hotel in Florence
#3 Family Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (151)
Room & Suite (71)
Pool & Beach (15)
Dining (12)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Questions & Answers
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DDHerane
30 June 2017|
AnswerShow all 4 answers
Response from 561sally | Reviewed this property |
Shallow part on one section and deep area too Same with indoor pool Sun deck in pool too
0
Votes
Rita R
4 May 2016|
AnswerShow all 7 answers
Response from Fiery2015 | Reviewed this property |
I think this particular hotel will allow that. I booked two rooms using an RSA discounted rate for both rooms. It would be best to contact the hotel before you go so that you don't have any surprises when you get there.
0
Votes
Spacemagic0
20 February 2016|
AnswerShow all 5 answers
Response from Cartrerk | Reviewed this property |
There is room service from Swampers Bar downstairs but no complimentary breakfast. I'm not sure if they will bring drinks to room.There is a big breakfast buffet until 11 am at Swampers but I don't know the price.
0
Votes
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123
Room Tips
"All rooms overlook the pool/ the river off in the distance!"
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"If you can, opt for a suite and get on a higher level river view"
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"Pillows are terrible (sorry, Marriott!). They are flimsy, so if you like firm pillows, bring your own."
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"Higher floors have better river views."
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