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Holiday Inn Express Fultondale

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Holiday Inn Express Fultondale
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54 Reviews from our TripAdvisor Community

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Showing 54: English reviews
Auburn, Alabama
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 weeks ago

The room had only one chair - no desk chair. The linens were rough and scratchy. The cover didn't reach all the way up to the pillows. When we asked if we could get a blanket, we were told they didn't have any. We were quoted one price over the phone, and when we got there we were being charged... More 

Helpful?
Thank Penny2020
IHGService, Guest Relations Manager at Holiday Inn Express Fultondale, responded to this review

Dear Penny2020, Thank you for leaving a candid review about our hotel on TripAdvisor. We value each feedback as this will allow us identify the areas that may benefit from our additional attention. It is disheartening to know that your experience with our staff service was not as pleasant as it should have been. This is not the customer service... More 

Burlington, Canada
Level Contributor
69 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 27 October 2016

We have stopped here for years on our way to Florida because of the exceptional service. We'd always like to drive a little further but because of the wonderful staff and super clean rooms we stay here. This is southern hospitality at its' finest. We love this stop and will continue to stop here just because it's great. Also, go... More 

Helpful?
Thank PROSCALER
Gadsden, Alabama
Level Contributor
6 reviews
5 hotel reviews
Reviewed 28 September 2016 via mobile

The staff, for the most part, was very friendly. My room had an odor. Upon returning to my room on the second day, I found my towels in a bag in the hallway by my door. Housekeeping had made my bed but didn't replenish my towels, etc, but rather left them in the floor outside my door. My garbage cans... More 

Helpful?
Thank jericjustice
IHGService, Guest Relations Manager at Holiday Inn Express Fultondale, responded to this review

Dear jericjustice, Thank you for taking the time to write a review about your stay with us. We would like to apologize for falling short of your expectations regarding our staff and the room you were given. Your feedback is troubling and will surely be looked into. Rest assured it will be reviewed and most certainly be forwarded to the... More 

Travellers are raving about these Fultondale hotels

Los Angeles, United States
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 September 2016

We've stayed at this location of Holiday Inn Express before. Our previous stay left a lot to be desired, but this time we had a very nice stay. The primary reason for a 4-star rating instead of 5 is that the first room we were given smelled terrible and left us gasping for clean air as soon as we entered.... More 

Helpful?
Thank Guy W
Flower Mound
Level Contributor
97 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 7 September 2016 via mobile

We booked this hotel as it was close to family in Gardendale & Warrior. Perfect location close to restaurants and not too far from many of the places we wanted to see. Hotel was very nice and clean, front desk was very polite and helpful.

Helpful?
Thank vacationrooms
Memphis, Tennessee
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 August 2016 via mobile

Dirty floors in the 4 rooms we had. There was black gunk in corners that I wiped up with a tissue), hair on towels , carpet was dirty throughout . One room had mismatched furniture , draperies and chairs in disrepair. Our reservation ( made verbally over phone several days in advance) was wrong . We asked for connecting rooms... More 

Helpful?
Thank LeeAnneCrisp
1006ann, General Manager at Holiday Inn Express Fultondale, responded to this review

Hello Ms. Crisp, I want to apologize to you for letting your down during your stay. We do realize that there are certain areas that need work here at our property. We are currently in the stages on taking bids for ALL new renovations. Dirty floors, hair, etc. is not acceptable in any way. With the hotel being as old... More 

La Grange Park, Illinois
Level Contributor
112 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 29 July 2016

We were traveling to Florida and stopped here as long drive, 11 hours. The place was very nice and the staffers here were all professional and clean cut. They up graded us into a suite due to IHG club members and anyone should go for this. The deals I get at any of their chain hotels are awesome and even... More 

Helpful?
Thank MillerTyme2
1006ann, Manager at Holiday Inn Express Fultondale, responded to this review

Dear Great Stayer: We are so glad your enjoyed your stay with us. 11 hours is a long way to travel in one day. The staff does a great job on giving upgrades to our Priority Club Member's, we like taking care of those that take care of us. If your ever in our area again we hope that you... More 

Belleville, Illinois
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 20 July 2016 via mobile

This was an ok hotel for the price point. The rooms are in need of a major remodel. The office chair in our room was torn up. The tile and grout was cracking in the bathroom as well as the frame around the mirror. I can live with all that though. The bathroom and beds were fresh and clean. The... More 

Helpful?
Thank sunandfun31
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 July 2016

This hotel is an older place that was another hotel chain before Holiday Inn Express took over. The age shows, in bad ways. The carpet in the room feels damp and there was a bit of a mildew smell. There was rust on the drain in the sink and many tiles in the bathroom were cracked or broken. The beds... More 

Helpful?
Thank Mancie B
IHGService, Guest Relations Manager at Holiday Inn Express Fultondale, responded to this review

Dear Mancie B, Thank you for taking the time to write your review following your recent stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We greatly appreciate your kind words regarding our staff and we're glad you enjoyed the breakfast. We have taken note of your comments regarding the carpet and... More 

Level Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 14 June 2016

rooms were clean and nice sized, mattress was comfy, pillows were comfy the bathroom was clean and a nice size. loved in the in room keurig coffee maker, breakfast was good. they had a good selection- sausage, biscuits, gravy, bagels, toast, pancakes, cereal and more

Helpful?
Thank justAkyGirl

25 photos of this hotel

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay Smart at the Holiday Inn Express Hotel & Suites Fultondale, Alabama. This hotel is located north of Birmingham off of I-65 at Exit 267. Our hotel provides a traveler with a modern, fresh, clean and upscale atmosphere, excellent location and services that you need, such as: in-room high speed internet access at no cost, complimentary continental breakfast bar,now including hot breakfast items, outdoor swimming pool, meeting room, free local calls, and daily newspaper. The hotel is located adjacent to restaurants like Outback Steakhouse, O'Charleys, Doodles and fast food restaurant. We are also within 10 minutes from downtown Birmingham or the Birmingham Airport. Legion Field is 8 miles from the hotel. Southeastern Trucking, Thompson Tractor, Altec, Apac, Alabama Power and Burlington Northern Railroad are just a few of the companies within minutes of the hotel. ... more   less 

Additional Information about Holiday Inn Express Fultondale

Address: 1733 Fulton Road, Fultondale, AL 35068
Region: United States > Alabama > Fultondale
Price Range: RM451 - RM599 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Fultondale 2.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Holiday Inn Express Fultondale Hotel Fultondale
Holiday Inn Fultondale
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Questions & Answers

Questions? Get answers from Holiday Inn Express Fultondale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose another hotel.”
 of 5 bubbles Penny2020, 9 Nov 2016 | Read review
“Try & obtain enough linens & towels for the number of guests & check for a shower curtain before settling into a room.”
 of 5 bubbles mayberry2016, 30 Mar 2016 | Read review
“Hampton Inn Next To Outback”
 of 5 bubbles 916ritat, 10 Dec 2015 | Read review
“Away from elevator for best room quietness”
 of 5 bubbles tracesings, 18 Aug 2015 | Read review
“I wouldn't stay here again unless they did a major update. Love my HIE but will skip this one.”
 of 5 bubbles rhnedesveaux96, 10 Aug 2015 | Read review
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