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BEST WESTERN PLUS Gardendale

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BEST WESTERN PLUS Gardendale
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139 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Gardendale
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Showing 139: English reviews
Mount Dora, Florida
Reviewed 20 December 2016

The Gardendale Best Western motel has a very convenient access to I-65. The staff was very pleasant. The rooms were nice and clean; however, the pillows could use an upgrade. The check-in and out was were fast. The breakfast items were very good, hot and a variety. It's close to downtown Birmingham. It was a nice-quite place to spend the...

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Helpful?
Thank mountain22
Management response:

Thank you for staying at Best Western Gardendale

Lawrenceville, GA
Reviewed 11 December 2016

The hotel advertises this location as a "plus" location yet it is very basic. The carpet and decor was not upgraded and neither was the room. The elevator and hallways smelled of cigarettes. The breakfast was 45 minutes late being set up and the food was not fresh. The staff in the lobby did not know how to turn on...

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Helpful?
Thank mhunter62
Management response:

Thank you for staying at Best Western Gardendale. I wish you had let us know this before you left the hotel, and which room you stayed in so this matter could be fixed.

Land O Lakes, Florida
Reviewed 17 November 2016 via mobile

This hotel is located just off I 65, exit 271. It was reasonable and a great mini suite with king bed. Rm 220. Gentleman at front desk was not speedy but rather thorough and pleasant. Location not walking distance to restaurants but they have 3 pizza places that deliver. Other sit down places are east of the hotel 3-5 miles...

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Helpful?
Thank Anne L
Management response:

Thank you for staying at Best Western Gardendale

Rawlins, United States
Reviewed 29 October 2016

smaller looking hotel and from the outside I expected a basic small room but we got a mini suite- very nice, clean rooms, good beds etc wished we could've stayed another night. Good location to where we had business

Review collected in partnership with Best Western
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Helpful?
Thank Michael B
Management response:

Thank you for staying at Best Western Gardendale we appreciate you feedback.

Reviewed 19 October 2016 via mobile

As we were traveling south, BWP was there when we needed a place to stay in the middle of the night. The hotel was very clean, comfortable and the staff very hospitable. Their continental breakfast was bigger and better than I've ever have. Highly recommend.

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Helpful?
Thank Tweedle45
pete p, Front Office Manager at BEST WESTERN PLUS Gardendale, responded to this review

Thank you for choosing Best Western Gardendale

Benson, United States
Reviewed 2 October 2016

Convenient, quiet location close to Interstate, restaurants, short ride to Birmingham. Very clean property, attentive staff, good size rooms, comfy bed with real comforter not some thin cover, plenty of hot water and free flowing bathroom drains, full breakfast and reasonable rates all combine to produce a rating of "excellent" in my opinion.

Review collected in partnership with Best Western
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Helpful?
Thank Jeffrey T
Management response:

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

New Philadelphia OH, United States
Reviewed 24 September 2016

This Best Western is on a hill away from traffic. The location has a natural beauty that makes it a pleasant place to stay. The lady who checked us in was very friendly and easy to converse with. The facility is in a top rate condition. The room was outstanding all the way around. We enjoyed our breakfast in very...

Review collected in partnership with Best Western
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Helpful?
Thank Mary N
Management response:

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Wewahitchka, United States
Reviewed 16 September 2016

The hotel and room is nice but the front desk staff goes above and beyond. The room is nice and the area is even better but I have no reservations in recommending this hotel for anyone needing a room in the Gardendale area. I will be staying here again in the future.

Review collected in partnership with Best Western
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Helpful?
Thank Kevin T
Management response:

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Indianapolis, India
Reviewed 23 August 2016 via mobile

We were passing through, it was late and raining. We stopped here for the night. The front desk clerk seemed very distracted and confused. Our room was musty smelling and the bed was very uncomfortable. I would think for the price there would at least be queen sized beds. I don't think I would stay here again.

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Helpful?
Thank Tamara A
Management response:

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Pensacola
Reviewed 21 August 2016

This is a great place to stay whether driving through or planning an extended stay. The staff is friendly and professional. There have been very few problems but if there was one it was corrected in a timely manner. The beds are comfortable and the internet is fast. The channels available on the TV provide a variety of interests. The...

Review collected in partnership with Best Western
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Helpful?
Thank Norma J
Management response:

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about BEST WESTERN PLUS Gardendale

Address: 842 Thompson Street, Gardendale, AL 35071
Region: United States > Alabama > Gardendale
Price Range: RM452 - RM594 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Gardendale 2.5*
Number of rooms: 59
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Gardendale staff and other travellers.
3 questions
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Eldridge, Iowa
Grand Rapids, Michigan
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Gardendale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our first floor 107 room was excellent”
 of 5 bubbles mountain22, 20 Dec 2016 | Read review
“On third the smell of cigarettes is pervasive. Ask not to be near the vending machine, maids closet or ice machine.”
  • Clean low-budget room could use a handyman. Smokers paradise.
  • Clean low-budget room could use a handyman. Smokers paradise.
  • Clean low-budget room could use a handyman. Smokers paradise.
  • Clean low-budget room could use a handyman. Smokers paradise.
  • Clean low-budget room could use a handyman. Smokers paradise.
  • Clean low-budget room could use a handyman. Smokers paradise.
  • Clean low-budget room could use a handyman. Smokers paradise.
  • Clean low-budget room could use a handyman. Smokers paradise.
 of 5 bubbles sullyfamly, 15 May 2016 | Read review
“We like mid to end of hallway. It is quieter there.”
 of 5 bubbles jillsteaparty, 1 Apr 2016 | Read review
“probably stay away from stairwells if people who smoke hide in there!”
 of 5 bubbles 58annk, 5 Apr 2015 | Read review
“Third floor is smoking.”
 of 5 bubbles MrsBelle2, 30 Mar 2015 | Read review
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