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BEST WESTERN PLUS Gardendale

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128 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Gardendale
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Showing 128: English reviews
Winnemucca, Nevada, Usa
Reviewed 7 August 2016

An excellent hotel. Clean, well appointed rooms. Sits back by itself away from the highway but not too far to drive to restaurants. Beds were comfortable. A very nice breakfast. Good parking. Friendly staff. Definitely would make this a stop if traveling anywhere in the area again.

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Helpful?
Thank Thomas P
Management response:

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Lebanon, United States
Reviewed 1 August 2016

Miss Sharon was awesome and so sweet. The pool was cool as well it had different color of lights for the night and I can't recall ever seeing that in a hotel pool before. Work on that breakfast and ya got 10s across the board from me!

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Helpful?
Thank Chris C
Management response:

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Pittsburg, United States
Reviewed 25 July 2016

Please see negatives- pool was not cleaned up once in 7 days, ice machines- only one functional, rooms need a critical eye to improve. Staff is outstanding! Friendly, helpful, keeps a close eye on the place, local police do to.

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Thank Kevin O
Management response:

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Selma, United States
Reviewed 25 July 2016

I was in Birmingham because of a medical emergency and the hotel was very accommodating. They made sure that the room was ready upon arrival and the check-in was quick. Since we were exhausted this was very helpful.

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Thank Tina L
Management response:

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Pensacola
Reviewed 17 July 2016

Monthly my husband and I travel to Birmingham to visit the Latter-day Saint temple. We have been staying at this hotel for over 3 years and have not been disappointed in the stay. They have worked hard to upgrade and make this hotel a five star experience. We are routinely welcomed by courteous, professional staff. The room is well decorated...

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Thank Norma J
Management response:

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Reviewed 8 July 2016

This a very clean, pleasant Best Western. The staff is efficient and kind. The rooms are clean. The complete breakfast is a lifesaver for families. This is our second stay and it is now marked on our map. Thank you Best Western for Gardendale.

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Thank jerrybV6238CF
Management response:

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Reviewed 29 June 2016 via mobile

We arrived late at night after traveling many hours and were met with great service. Our room was very comfortable and clean! I did have two tiny complaints: 1 there isn't a trash can in the bathroom. That can be a real problem for ladies. 2 the deadbolt does not lock. Thankfully the other lock does work but if traveling...

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Thank Sundaisies36
Management response:

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Fenton, Missouri
Reviewed 21 June 2016

I stayed here for business, but brought my family. The hotel was very nice and clean and the staff was very friendly! We had a King suite, which was very spacious. The free breakfast was very good. Check in and check out was speedy. I would definitely stay there again!

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Thank Tammy D
Management response:

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Hortense, Ga
Reviewed 2 June 2016

Great staff, clean and large bathroom, comfy pillows, good bed, looked like a good breakfast, although hubby won't eat at hotel breakfasts. I did think it was a little pricey, although the staff made up for it.

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Thank 235roxanneg
Management response:

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Hattiesburg, United States
Reviewed 31 May 2016

We lodge at this Best Western twice each year while attending a church function near Haden, AL. The staff is friendly, and does everything to insure that we have a great place to stay. The location of the hotel is great because it is near an interstate as well as being close to eateries.

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Thank Betty B
Management response:

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Kitchenette
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about BEST WESTERN PLUS Gardendale

Address: 842 Thompson Street, Gardendale, AL 35071
Region: United States > Alabama > Gardendale
Price Range: RM460 - RM478 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Gardendale 2.5*
Number of rooms: 59
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Gardendale staff and other travellers.
2 questions
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Grand Rapids, Michigan
9 months ago

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Questions? Get answers from BEST WESTERN PLUS Gardendale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“On third the smell of cigarettes is pervasive. Ask not to be near the vending machine, maids closet or ice machine.”
  • Clean low-budget room could use a handyman. Smokers paradise.
  • Clean low-budget room could use a handyman. Smokers paradise.
  • Clean low-budget room could use a handyman. Smokers paradise.
  • Clean low-budget room could use a handyman. Smokers paradise.
  • Clean low-budget room could use a handyman. Smokers paradise.
  • Clean low-budget room could use a handyman. Smokers paradise.
  • Clean low-budget room could use a handyman. Smokers paradise.
  • Clean low-budget room could use a handyman. Smokers paradise.
 of 5 bubbles sullyfamly, 15 May 2016 | Read review
“We like mid to end of hallway. It is quieter there.”
 of 5 bubbles jillsteaparty, 1 Apr 2016 | Read review
“probably stay away from stairwells if people who smoke hide in there!”
 of 5 bubbles 58annk, 5 Apr 2015 | Read review
“Third floor is smoking.”
 of 5 bubbles MrsBelle2, 30 Mar 2015 | Read review
“Room 202 is particularly noisy as it's near the dining area.”
 of 5 bubbles natarr0, 26 Feb 2015 | Read review
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