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All reviewscinnamon rollshi expresshotel is cleanstayed one nightfront desk stafffree breakfastroom was spaciouswould stay here againinternet servicesmall poolminute drivethe main draghot tubshrimp festivalflat screenhouse keepingking bed
Called about standing water in the tub with the shower on. There was standing water up to my ankles while attempting to shower. I called down to the front desk and was told someone would be right up. Waited over an hour and no one...More
1 Thank James D
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Gulf ShoresResponded 12 August 2017
Dear James D,
Thank you for your recent stay with us and reviewing our property. I am very sorry for the inconvenience you had with your shower drain and the service you received from our staff. It is regrettable that we did not live up...More
On recent trip to Mobile we arrived a day early and stayed here for a night. The hotel wasn't fancy, but, was close to the beautiful beach and was a very pleasant stay. The place has all the amenities and I could have stayed longer.More
1 Thank Mortgageman9000
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Gulf ShoresResponded 4 August 2017
Thank you for staying with us and taking the time to express your thoughts and concerns. We are thrilled to hear that our location and amenities contributed in making your experience comfortable and memorable. We are always very happy when a guests' provides...More
We stayed in two rooms for three nights and loved this hotel. It is in a great location to access the beach, places to eat, and for lots of activities. The staff is very helpful and friendly. The hotel is clean and comfortable, with a...More
My family and I stayed at this property when we came into Gulf Shores a couple days earlier than expected, after taking advantage of a cheaper flight. The hotel was very clean and all the staff was friendly when we spoke with anyone. Our room...More
Yummy drinks made by Billy the bartender!!! Enjoy great place!! Fun stuff to do and the beach is right there. The pool was so nice and cool great getaway from the summer heat!! Enjoy the drinks and food!!
Response from realkyhick | Reviewed this property |
Please note that Gulf Shores and Orange Beach do not permit dogs on beaches at all, and I haven't seen any exemptions for service animals listed. I would contact HI Express to let them know you have a service dog with you... More
Please note that Gulf Shores and Orange Beach do not permit dogs on beaches at all, and I haven't seen any exemptions for service animals listed. I would contact HI Express to let them know you have a service dog with you. As for the beaches, you might want to call Scott Smothers, the beach safety supervisor for Gulf Shores, at 251-968-2040.