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Holiday Inn Express Hotel & Suites Gulf Shores

244 reviews
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Traveller (51)
Room & Suite (29)
Dining (5)
Overview
  • Excellent40%
  • Very good31%
  • Average18%
  • Poor5%
  • Terrible6%
Travellers talk about
“cinnamon rolls”(7 reviews)
“hi express”(5 reviews)
“hotel is clean”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Bar/Lounge
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Hotel & Suites Gulf Shores
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Rooms
6 Mar7 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (244)Write a Review
There are newer reviews for Holiday Inn Express Hotel & Suites Gulf Shores
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Traveller rating
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76
42
14
16
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Time of year
LanguageEnglish
93
76
42
14
16
Show reviews that mention
All reviewscinnamon rollshi expresshotel is cleanstayed one nightfront desk stafffree breakfastroom was spaciouswould stay here againinternet servicesmall poolminute drivethe main draghot tubshrimp festivalflat screenhouse keepingking bed
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11 - 15 of 241 reviews
Reviewed 29 July 2017 via mobile

Called about standing water in the tub with the shower on. There was standing water up to my ankles while attempting to shower. I called down to the front desk and was told someone would be right up. Waited over an hour and no one...More

1  Thank James D
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Gulf ShoresResponded 12 August 2017

Dear James D, Thank you for your recent stay with us and reviewing our property. I am very sorry for the inconvenience you had with your shower drain and the service you received from our staff. It is regrettable that we did not live up...More

Reviewed 21 July 2017 via mobile

On recent trip to Mobile we arrived a day early and stayed here for a night. The hotel wasn't fancy, but, was close to the beautiful beach and was a very pleasant stay. The place has all the amenities and I could have stayed longer.More

1  Thank Mortgageman9000
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Gulf ShoresResponded 4 August 2017

Hello Mortgageman9000, Thank you for staying with us and taking the time to express your thoughts and concerns. We are thrilled to hear that our location and amenities contributed in making your experience comfortable and memorable. We are always very happy when a guests' provides...More

Reviewed 18 July 2017 via mobile

We stayed in two rooms for three nights and loved this hotel. It is in a great location to access the beach, places to eat, and for lots of activities. The staff is very helpful and friendly. The hotel is clean and comfortable, with a...More

Thank Debbie Y
Reviewed 18 July 2017 via mobile

My family and I stayed at this property when we came into Gulf Shores a couple days earlier than expected, after taking advantage of a cheaper flight. The hotel was very clean and all the staff was friendly when we spoke with anyone. Our room...More

Thank Justin T
Reviewed 2 July 2017 via mobile

Yummy drinks made by Billy the bartender!!! Enjoy great place!! Fun stuff to do and the beach is right there. The pool was so nice and cool great getaway from the summer heat!! Enjoy the drinks and food!!

Thank Katrina M
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Outdoor pool
Hot Tub
Tennis Court
Details
Price range
US$88 - US$267 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$88 - US$267 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (51)
Room & Suite (29)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
bluebirdofchoice
20 May 2017|
Answer
Response from MeryMeCo | Reviewed this property |
No. this is off the main highway.
0
Votes
Pam T
24 March 2017|
AnswerShow all 2 answers
Response from realkyhick | Reviewed this property |
Please note that Gulf Shores and Orange Beach do not permit dogs on beaches at all, and I haven't seen any exemptions for service animals listed. I would contact HI Express to let them know you have a service dog with you... More
0
Votes
Carolyn D
2 February 2017|
AnswerShow all 4 answers
Response from GoTravel18 | Reviewed this property |
Sorry, we don't travel with pets...
0
Votes
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123456
Room Tips
"Don't stay here"
Read review
"pool was disappointing"
Read review
"Top floor had less traffic and was quiet and secure."
Read review
"Away from the elevator. A door bell rings when elevator door opens."
Read review
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