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All reviewscinnamon rollshi expressnice hotelstayed one nightfront desk stafffree breakfastroom was spaciouswould stay here againinternet servicesmall poolminute drivethe main draghot tubshrimp festivalhouse keepingflat screenking bed
If you like a quiet night to sleep this is the place. It is located off a main street with lots of stores, a short drive to choice of beaches where there are options for parking. As with any place that offer a standard choice...More
The room very clean & nice. The A/C & heat worked in room & no plumbing concerns in bathroom. Hot breakfast bar with many options & plenty hot coffee. Staff very friendly & easy to talk to. I would book here again. Location is in...More
Thank Linda L
Response from GMgulfshores, Director of Sales at Holiday Inn Express Hotel & Suites Gulf ShoresResponded 11 March 2017
Thank you for taking the time to tell us about your experience at Holiday Inn Express GULF SHORES.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest...More
The hotel is on Hwy 59 which is the main north/south street that dumps on to Hwy 182. We were staying in Gulf Shores to check out the area for a future winter stay. The hotel was comfortable. The mattresses weren't as nice or comfortable...More
Response from GMgulfshores, Director of Sales at Holiday Inn Express Hotel & Suites Gulf ShoresResponded 10 March 2017
Thank you for the feedback, we value your opinion greatly. We are glad to hear you had a pleasant stay at our hotel, we strive to provide the best experience for our guest. We hope to see you again.
The Manager was great. The staff were friendly. Breakfast was one of the best I have experienced from Holiday inn express.
The biggest downfall were the rooms. They were clean but smelled VERY musty. The ventilation was horrible and the Windows don't open to get...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Gulf ShoresResponded 18 March 2017
Your business is much appreciated and thank you for leaving feedback. I am happy to know that you find the service rendered by our hotel staff and manager great. I am sorry to hear that the rooms ventilation and smell was a let...More
Hotel is very clean and front desk personnel were both friendly and professional. The evening shift (I think her name was Tess) helped with suggestions and advice on dining in the area. Room was comfortable, great pillows and all the amenities one could want. The...More
Response from realkyhick | Reviewed this property |
Please note that Gulf Shores and Orange Beach do not permit dogs on beaches at all, and I haven't seen any exemptions for service animals listed. I would contact HI Express to let them know you have a service dog with you... More
Please note that Gulf Shores and Orange Beach do not permit dogs on beaches at all, and I haven't seen any exemptions for service animals listed. I would contact HI Express to let them know you have a service dog with you. As for the beaches, you might want to call Scott Smothers, the beach safety supervisor for Gulf Shores, at 251-968-2040.