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Holiday Inn Express Hotel & Suites Gulf Shores

242 reviews
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Traveller (51)
Room & Suite (24)
Dining (5)
Overview
  • Excellent40%
  • Very good31%
  • Average18%
  • Poor5%
  • Terrible6%
Travellers talk about
“cinnamon rolls”(7 reviews)
“hi express”(5 reviews)
“nice hotel”(12 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Hotel & Suites Gulf Shores
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (242)Write a Review
There are newer reviews for Holiday Inn Express Hotel & Suites Gulf Shores
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Traveller rating
92
76
42
13
16
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Time of year
LanguageEnglish
92
76
42
13
16
Show reviews that mention
All reviewscinnamon rollshi expressnice hotelstayed one nightfront desk stafffree breakfastroom was spaciouswould stay here againinternet servicesmall poolminute drivethe main draghot tubshrimp festivalhouse keepingflat screenking bed
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21 - 25 of 239 reviews
Reviewed 19 March 2017 via mobile

If you like a quiet night to sleep this is the place. It is located off a main street with lots of stores, a short drive to choice of beaches where there are options for parking. As with any place that offer a standard choice...More

Thank Shreveportgal
Reviewed 10 March 2017

The room very clean & nice. The A/C & heat worked in room & no plumbing concerns in bathroom. Hot breakfast bar with many options & plenty hot coffee. Staff very friendly & easy to talk to. I would book here again. Location is in...More

Thank Linda L
Response from GMgulfshores, Director of Sales at Holiday Inn Express Hotel & Suites Gulf ShoresResponded 11 March 2017

Thank you for taking the time to tell us about your experience at Holiday Inn Express GULF SHORES. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest...More

Reviewed 9 March 2017 via mobile

The hotel is on Hwy 59 which is the main north/south street that dumps on to Hwy 182. We were staying in Gulf Shores to check out the area for a future winter stay. The hotel was comfortable. The mattresses weren't as nice or comfortable...More

Thank MeryMeCo
Response from GMgulfshores, Director of Sales at Holiday Inn Express Hotel & Suites Gulf ShoresResponded 10 March 2017

Thank you for the feedback, we value your opinion greatly. We are glad to hear you had a pleasant stay at our hotel, we strive to provide the best experience for our guest. We hope to see you again. Kind Regards, Darshan P. Director of...More

Reviewed 26 February 2017 via mobile

The Manager was great. The staff were friendly. Breakfast was one of the best I have experienced from Holiday inn express. The biggest downfall were the rooms. They were clean but smelled VERY musty. The ventilation was horrible and the Windows don't open to get...More

Thank Reviewer0526
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Gulf ShoresResponded 18 March 2017

Dear Reviewer0526, Your business is much appreciated and thank you for leaving feedback. I am happy to know that you find the service rendered by our hotel staff and manager great. I am sorry to hear that the rooms ventilation and smell was a let...More

Reviewed 12 February 2017

Hotel is very clean and front desk personnel were both friendly and professional. The evening shift (I think her name was Tess) helped with suggestions and advice on dining in the area. Room was comfortable, great pillows and all the amenities one could want. The...More

Thank Cecilia R
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13456748
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Tennis Court
Details
Price range
US$79 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$79 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (51)
Room & Suite (24)
Dining (5)
Pool & Beach (2)
Hotel & Grounds (41)
Bathroom (5)
Business Centre & Event Rooms (1)
Questions & Answers
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bluebirdofchoice
20 May 2017|
Answer
Response from MeryMeCo | Reviewed this property |
No. this is off the main highway.
0
Votes
Pam T
24 March 2017|
AnswerShow all 2 answers
Response from realkyhick | Reviewed this property |
Please note that Gulf Shores and Orange Beach do not permit dogs on beaches at all, and I haven't seen any exemptions for service animals listed. I would contact HI Express to let them know you have a service dog with you... More
0
Votes
Carolyn D
2 February 2017|
AnswerShow all 4 answers
Response from GoTravel18 | Reviewed this property |
Sorry, we don't travel with pets...
0
Votes
Room Tips
"Don't stay here"
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"pool was disappointing"
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"Top floor had less traffic and was quiet and secure."
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"Away from the elevator. A door bell rings when elevator door opens."
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