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Holiday Inn Express Hotel & Suites Gulf Shores

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Traveller (51)
Room & Suite (29)
Dining (5)
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Overview
  • Excellent40%
  • Very good31%
  • Average18%
  • Poor5%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Bar/Lounge
2 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (249)
There are newer reviews for Holiday Inn Express Hotel & Suites Gulf Shores
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Traveller rating
96
77
43
14
16
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LanguageEnglish
96
77
43
14
16
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All reviewscinnamon rollshi expressseparate sitting areabreakfast bar ishotel is cleanstayed one nightfront desk staffroom was spaciousfree breakfastwould stay here againinternet servicesmall poolminute drivethe main dragshrimp festivalhouse keepingflat screen
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31 - 35 of 246 reviews
Reviewed 26 February 2017 via mobile

The Manager was great. The staff were friendly. Breakfast was one of the best I have experienced from Holiday inn express. The biggest downfall were the rooms. They were clean but smelled VERY musty. The ventilation was horrible and the Windows don't open to get...More

Thank Reviewer0526
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Gulf ShoresResponded 18 March 2017

Dear Reviewer0526, Your business is much appreciated and thank you for leaving feedback. I am happy to know that you find the service rendered by our hotel staff and manager great. I am sorry to hear that the rooms ventilation and smell was a let...More

Reviewed 12 February 2017

Hotel is very clean and front desk personnel were both friendly and professional. The evening shift (I think her name was Tess) helped with suggestions and advice on dining in the area. Room was comfortable, great pillows and all the amenities one could want. The...More

Thank Cecilia R
A TripAdvisor Member
91
Reviewed 8 February 2017 via mobile

Very clean and well kept! Good 🍳 and great friendly staff! The Only drawbacks were the bed, which to is was way too firm and the hot tub was not hot and the pool was very cold. But everyone was very friendly and the place...More

1  Thank A TripAdvisor Member
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Gulf ShoresResponded 23 February 2017

Hi Valued Guest, Thanks for choosing Holiday Inn Express Gulf Shores, AL and leaving your feedback. I'm sorry to learn that the bed's firmness was not to your liking and that the tub was not heated enough. I have shared your review with our hotel's...More

Reviewed 20 January 2017 via mobile

We stayed here for 1 night on our way home to Louisiana from Florida. Very friendly front desk. Clean rooms. Delicious complimentary breakfast which saves at least $25. Very short drive to beach. A couple blocks from the hangout as well. Would definitely stay here...More

Thank Debbie B
Reviewed 11 December 2016 via mobile

This Motel was wonderful! It has a big room where they have a free hot breakfast everyday. The breakfast bar is kept restocked,so there is always enough of everything. They had two types of juice,milk and coffee to drink. They had dry cereal ,bagels ,breakfast...More

3  Thank Rhonda P
Response from GMgulfshores, General Manager at Holiday Inn Express Hotel & Suites Gulf ShoresResponded 13 December 2016

Thanks for the review! I am so happy to see that you enjoyed your stay with. We hope to see you on your next trip to beautiful Gulf Shores, Alabama. Warm Regards, Alexander L. General Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Outdoor pool
Hot Tub
Details
Price range
US$107 - US$311 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$107 - US$311 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (51)
Room & Suite (29)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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bluebirdofchoice
20 May 2017|
Answer
Response from MeryMeCo | Reviewed this property |
No. this is off the main highway.
0
Votes
Pam T
24 March 2017|
AnswerShow all 2 answers
Response from realkyhick | Reviewed this property |
Please note that Gulf Shores and Orange Beach do not permit dogs on beaches at all, and I haven't seen any exemptions for service animals listed. I would contact HI Express to let them know you have a service dog with you... More
0
Votes
Carolyn D
2 February 2017|
AnswerShow all 4 answers
Response from GoTravel18 | Reviewed this property |
Sorry, we don't travel with pets...
0
Votes
Room Tips
"Don't stay here"
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"pool was disappointing"
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"Top floor had less traffic and was quiet and secure."
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"Away from the elevator. A door bell rings when elevator door opens."
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