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All reviewscinnamon rollshi expresshotel is cleanstayed one nightfront desk stafffree breakfastroom was spaciouswould stay here againinternet servicesmall poolminute drivethe main draghot tubshrimp festivalflat screenhouse keepingnice stay
I loved the ease of location. A short drive down the main road took us right to the beach, dining and shopping. The front desk staff was very friendly and helpful. We enjoyed a nice breakfast and the staff had everything well stocked. The small...More
First time we stayed at a Holiday Inn Express and was pleasantly surprised with the room. It was large enough, well decorated, clean, and quiet. Breakfast was adequate. For the price we will stay again.
Thank Art D
Response from GMgulfshores, General Manager at Holiday Inn Express Hotel & Suites Gulf ShoresResponded 26 September 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Know the rating does not seem to match the title. I have come to expect more from Holiday Inn. I believe they tried to revamp their reputation a few years ago and they had. New hotels, new color scheme and such. The problem is that...More
1 Thank moore1200
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Gulf ShoresResponded 9 October 2016
Thank you for staying with us and for sharing your experience. I am sorry to hear that you did not fully enjoy your stay with us due to the condition of the hotel, specially the overall cleanliness and the water supply. Please accept...More
As others have said this hotel is not near the beach and is too for to walk to the beach. The price is a lot more competitive than the beach front hotels.
The rooms were large and free parking was a plus.
However we had...More
Room was decent, and service was average. However, upon check-in I was given a password for Wi-Fi. The Holiday Inn WiFi rarely showed up in my available list and when it did, it said poor connection and would work for a few seconds and then...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Gulf ShoresResponded 29 September 2016
Thank you for your comments about your recent visit to our hotel . We sincerely apologize for the inconvenience that you have experienced during your stay due to the condition of your room and the service . Be assured that we will take...More
Response from realkyhick | Reviewed this property |
Please note that Gulf Shores and Orange Beach do not permit dogs on beaches at all, and I haven't seen any exemptions for service animals listed. I would contact HI Express to let them know you have a service dog with you... More
Please note that Gulf Shores and Orange Beach do not permit dogs on beaches at all, and I haven't seen any exemptions for service animals listed. I would contact HI Express to let them know you have a service dog with you. As for the beaches, you might want to call Scott Smothers, the beach safety supervisor for Gulf Shores, at 251-968-2040.