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Phoenix All Suites Hotel

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Traveller (72)
Room & Suite (242)
Pool & Beach (117)
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Overview
  • Excellent41%
  • Very good30%
  • Average15%
  • Poor9%
  • Terrible5%
Travellers talk about
“pink pony pub”(44 reviews)
“bunk beds”(46 reviews)
“slow elevator”(11 reviews)
AMENITIES
Free Wifi
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Suites
Kitchenette
All hotel details
Additional information
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Reviews (721)
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721 results
Traveller rating
276
221
112
71
41
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Time of year
LanguageEnglish
276
221
112
71
41
Show reviews that mention
All reviewspink pony pubbunk bedsslow elevatorfull kitchenhave stayed here several timeswithin walking distanceperfect locationsleeper sofafamily tripstay there againenjoyed our staystaff was very friendly and helpfulbedroom condoorange beachgreat place to staylove this placebeach trip
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11 - 15 of 721 reviews
Reviewed 3 weeks ago

Very outdated bathroom and bedroom. Bathroom tiles on floor in need of immediate repair. U can hardly walk on them without the tiles moving which creates a hazard especially for small children. Tiles around the baseboard were missing and falling apart as well and some...More

Review collected in partnership with this hotel
Thank lisahall2u
Response from Vicki C, Guest Relations Manager at Phoenix All Suites HotelResponded 2 weeks ago

Thank you for taking the time to review your stay. It is disappointing you did not have a good experience at this property. I have forwarded your review to the property manager so that she may address the issues with her staff. For your privacy,...More

Reviewed 19 May 2018

Nice play to stay & convenient to most Anything . Clean beaches & very good pricing . Bunks are Short if your children are taller so thankfully pull out sofa worked but rooms are nice . Beds are comfortable . Pool is small but clean...More

Review collected in partnership with this hotel
Thank dmaeshaw
Response from brett_robinson_al, Manager at Phoenix All Suites HotelResponded 4 weeks ago

Thank you for the fantastic review!!! We are thrilled to hear that you enjoyed our clean beaches and convenient location!! Thanks again for being our guests!! We hope to see you again soon!!!

Reviewed 12 May 2018

Loved it. It’s in the perfect spot and the suooort staff is friendly. We’ve never actually needed anything from them! 2 adults, 2 kids, rooms are a perfect fit. Outstanding views/proximity. Trying to think of something to improve...WiFi could be better I guess.

Review collected in partnership with this hotel
Thank Tim R
Response from brett_robinson_al, Manager at Phoenix All Suites HotelResponded 14 May 2018

Thank you for the 5 star review Tim!!! We are happy to hear that you enjoyed your latest stay with us!! Thank you again for being our guests!! We hope to see you again soon!!!

Reviewed 30 April 2018

We love staying here - it's close to everything that is important - the beach, restaurants, shopping...We always walk to the Pink Pony Pub at night for dinner and drinks and karaoke, so it's really convenient. The HangOut is right there also, and there's generally...More

Thank tud912
Response from brett_robinson_al, Manager at Phoenix All Suites HotelResponded 1 May 2018

We love hearing reviews like this!!! Thank you very much for being our guests!! We are thrilled to hear that you all had an amazing time!!! We look forward to welcoming you back again soon for another fantastic beach getaway!!

Reviewed 29 April 2018 via mobile

If you are looking for a reasonable place to stay right on the beach with great beachfront views this is for you. All rooms have ocean views. The only thing that kept me from giving this place 5 stars is that the furniture is a...More

Thank Jane L
Response from brett_robinson_al, Manager at Phoenix All Suites HotelResponded 1 May 2018

Thank you for the great review Jane!! We appreciate your feedback and will be sure to have our management team address your concerns as we continue to strive towards providing the best guest experiences in the area.Thanks again!! We are thrilled to hear that you...More

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About
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Beachfront
Hotel Amenities
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Details
Price range
US$176 - US$458 (Based on Average Rates for a Standard Room)
Hotel Style
#5 On the Beach Hotel in Gulf Shores
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$176 - US$458 (Based on Average Rates for a Standard Room)
Hotel Style
#5 On the Beach Hotel in Gulf Shores
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
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Traveller (72)
Room & Suite (242)
Pool & Beach (117)
Dining (4)
Amenities (13)
Family and Play Areas (2)
Questions & Answers
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Tonyandmag
15 November 2017|
Answer
Response from Marie R | Reviewed this property |
Honestly I’m not truly sure, but the room that we had was a beach front suite, which are the units along the back side of the condo facing the beach. I believe the beach pano suites are the units located at each 4 corners of... More
0
Votes
Blake M
20 June 2017|
AnswerShow all 3 answers
Response from JanetBrettRobinson | Property representative |
no, I am sorry but there is not a basketball goal at Phoenix All Suites.
0
Votes
Msmissylou
23 June 2016|
AnswerShow all 4 answers
Response from JanetBrettRobinson | Property representative |
No, I am sorry but pets are not allowed. There are many kennels in the area that guests use while staying at the beach.
0
Votes
Room Tips
"Stay clear of this place."
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"I liked ours if you had a large family because it had a king bed, fold out couch and built in bunks"
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"Bunks are short for taller kids"
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"The higher the better—good views."
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