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We have stayed here several.times for sporting events. This time, I wanted to leave. The front door gave me trouble opening it. It stuck and then we had a hard time closing it. The bathroom door wouldn't shut all the way. The mirror was missing...More
1 Thank Becky H
Response from QualityInn H, Front Office Manager at Quality Inn - HomewoodResponded 21 May 2018
Good afternoon Ms. Becky,
I sincerely hate to hear that you didn't enjoy your stay. I wish that you had brought these issues to our attention while you here so that we would have had the opportunity to make things right. I hope that you...More
Not happy at all, bad experience. Staff was very rudeupon arrival. The room was dirty, dirty dirty ...black mold in the shower, there were stains on the bed comforter, large pieces of plaster were peeling off the ceiling ... no reasonable quality very unsatisfactory
3 Thank 44387marie
Response from QualityInn H, Front Office Manager at Quality Inn - HomewoodResponded 5 April 2018
I sincerely apologize for your inconvenience and wish that these issues were brought to our attention while you were here.
We enjoyed our stay. The front desk staff was very friendly. The room was quite comfortable. The hotel was a good value and was conveniently located to what we wanted to see. The breakfast was complete and started our day off on the right foot.
Thank Tim G
Response from QualityInn H, Front Office Manager at Quality Inn - HomewoodResponded 12 December 2017
Thank you for staying with us and we're so glad you enjoyed your stay.
This room was booked last minute and it was obvious when we walked in that the linens had not been cleaned, the bathroom, including sink, had not been wiped down, the microwave and refrigerator filthy, desk chair was broken and ripped, and the list goes...More
2 Thank Jules G
Response from gmal228, Front Office Manager at Quality Inn - HomewoodResponded 14 September 2017
I sincerely want to apologize for all of the inconvenience in endured during your stay. I wish more information was presented ,such as the room you stayed in so that I could personally address the mentioned issues with the appropriate person. I do hope that...More
Worst hotel ever, dirty, bad service, expensive, the photos are not real. Avoid it. There are better options in the town. When I was taking a shower an alarm went off. It was just a malfunction of the system. Nobody gives you an apologyze, nothing,...More