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Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria

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530 Reviews from our TripAdvisor Community

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Showing 529: English reviews
Louisville, Kentucky
Reviewed 3 days ago NEW

The general manager at this property is very rude and disrespectful he doesn't care what he says about guest in their face he has no respect whatsoever he is so trashy and unprofessional he will not honor Hilton honors benefits and he will lie about rooms being unavailable when they really are available, the rest of the staff is excellent...

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Helpful?
Thank 281terranceg
Birmingham, United States
Reviewed 2 weeks ago

Homewood Suites is like having your own apartment where ever you choose travel. We enjoy staying there when we visit relatives, the suites are clean and spacious. It definitely beats sleeping on a couch and fighting for bathroom time.

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Thank floydb2017
Warren, Pennsylvania
Reviewed 3 weeks ago

This was our first stay in a Hilton Homewood Suites and it was wonderful. Clean, beautiful rooms, great staff, good breakfast and convenient location. Will stay here again and highly recommend to those traveling to Birmingham.

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Thank JQM55
Tarpon Springs, Florida
Reviewed 4 weeks ago

We were at the Homewood Suites in Hoover, Ala to watch our grandchildren compete in the USA Track and Field Nationals. The hotel staff was extremely accommodating to us and our dog, who traveled with us. They went out of their was to make sure our grandchildren and their teammates were comfortable during our three day stay.

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Thank nancysY5885AT
Corey R, General Manager at Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria, responded to this review

Dear Cross country, It was a pleasure to host you and your husband during the USA field nationals. I remember your dog quit well (lol) and we look forward in welcoming you home the next time you are in Hoover, Alabama. Happy Holidays,

Charlotte, North Carolina
Reviewed 4 weeks ago via mobile

Made a reservation the night before from another Homewood Suites at about 9pm. Did not get warning the reservation could not be cancelled and I did not book a non-refundable rate. When I called to cancel, I was told this hotel has a 24 hour cancellation policy, not 6pm day of like most others. Pet few is also triple the...

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1Thank Karen F
Corey R, Manager at Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria, responded to this review

Dear Karen, Thank you for taking the time let us know about the experience you had with booking with us. I have looked and noticed that you went into no show and we have not billed you for your stay (regardless our policy to charge) or a pet deposit. I am sorry to hear that you feel the need to...

Reviewed 30 November 2016

Everyone polite & Very Accommodating. Goes the extra mile to make you happy. We stayed the weekend of the Iron Bowl and from Auburn Tiger Fans to Alabama Crimson Tide Fans (R.T.R.) this hotel is the best location, about 45 min. from Tuscaloosa. Food was great and staff was willing to help get you whatever you need to make stay...

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Thank todp708
Corey R, General Manager at Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria, responded to this review

Thank you for taking the time to go to Tripadvisor and let us know what a Polite & Very Accommodating stay that you had here with us during the Iron Bowl. I have shared your kind remarks with our team and I will let the breakfast team know that you enjoyed our full complementary hot breakfast. We look forward in...

Fayetteville, Arkansas
Reviewed 29 November 2016

This is the second time I have stayed at this location. Both times the staff has been great. Very clean property, friendly staff from start to finish. Could not find any issues either trip. The ceiling fans in the bedrooms are the best.

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Thank Greg F
Hoover, AL, United States
Reviewed 29 November 2016

This hotel used to be our favorite in the Birmingham area. However, time is passing it by. On a recent trip, one of our room doors was able to be opened without a key (using a stiff arm), the room had a musty smell, and there was litter in the kitchen when we entered. This left us feeling not very...

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Thank Y7978NWwilliamh
Corey R, General Manager at Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria, responded to this review

Dear Fading Star, I would like to say thank you for taking the time to let us know about your stay, it is guest like you that give us honest feedback in regards to the issues that you had during your stay. I will assure these will be handled with the department heads to ensure that another guest doesn't have...

Reviewed 29 November 2016

We have stayed in several Homewood Suites throughout the US and we have never been disappointed. Homewood has all the conveniences of home and the exceptional free breakfasts are an added convenience and big saving.

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Thank R9929GGjeffreyd
texas, United States
Reviewed 28 November 2016

We had a great time and we're able to really relax after work I would recommend this hotel to everyone. Very welcoming and very warm people. We would definitely stay here again You have all your amenities Laundry exercise room Breakfast and dinner So clean and friendly people who go out of their way to make your stay easier.

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Thank Benjamin P

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Near Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service

Additional Information about Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria

Address: 121 Riverchase Pkwy E, Hoover, AL 35244
Region: United States > Alabama > Hoover
Price Range: RM496 - RM777 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria 3*
Number of rooms: 113
Reservation Options:
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Also Known As:
Homewood Suites Birmingham - Hoover - Riverchase - Galleria Hotel Hoover
Hotel Style:
#1 Family Hotel in Hoover
#1 Green Hotel in Hoover
#2 Business Hotel in Hoover
#3 Romantic Hotel in Hoover
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher rooms are likely quieter”
  • Bed Area - Ceiling Fan
  • Kitchenette with Microwave, Mini-Range, Dishwasher
  • Bathroom
  • Refrigerator
  • Only Closet is off Bathroom
  • Couch in Living Area
 of 5 bubbles OregonOpus, 30 Oct 2016 | Read review
“Room 416 was next to the laundry. Do not stay in this room.”
 of 5 bubbles AllenH684, 9 Oct 2016 | Read review
“We usually get a large room on the corner”
 of 5 bubbles sheilaPattersonAr, 10 Sep 2016 | Read review
“The suites are very spacious”
 of 5 bubbles Mbroberts77, 22 Aug 2016 | Read review
“Ours was literally the farthest away from Reception.”
 of 5 bubbles bpb2014, 16 Aug 2016 | Read review
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