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Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria

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Traveller (42)
Room & Suite (29)
Dining (7)
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Overview
  • Excellent73%
  • Very good17%
  • Average5%
  • Poor3%
  • Terrible2%
Travellers talk about
“basketball court”(23 reviews)
“oak mountain”(7 reviews)
“business park”(7 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Offers from Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (654)
There are newer reviews for Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria
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Traveller rating
458
115
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24
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LanguageEnglish
458
115
39
24
15
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All reviewsbasketball courtoak mountainbusiness parkgreat hotelhome away from homeputting greenbreakfast and dinnercomplimentary breakfastlight dinnerthe entire stafffull size refrigeratorliving roombreakfast staffthe general managerrooms were very cleanstaff was friendlyrestaurants and shopping
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91 - 95 of 651 reviews
Reviewed 22 April 2017

Staff was helpful, but the property is old and in need of an update. My room had stains on the carpet, dirty, stained towels, and a broken closet door so I had no full length mirror. Room smelled musty. Free breakfast was adequate but both...More

Review collected in partnership with Homewood Suites by Hilton
1  Thank MrsJPWinter
Response from Bredella, Manager at Homewood Suites by Hilton Birmingham-SW-Riverchase-GalleriaResponded 23 April 2017

On behalf of the team here at Homewood Suites Riverchase, I sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. The frustration you encountered due to the dated suite appearance is understandable and your...More

Reviewed 21 April 2017

Normally I'd select Homewood Suites for the kitchen options that enable 'at home' relaxation and flexibility. Usually the evening snack & beverage and complementary breakfast were average fare that saves greatly on time, at the expense of health & flavor. However, this Homewood staff outdid...More

Review collected in partnership with Homewood Suites by Hilton
Thank DavidDINO
Response from Bredella, Manager at Homewood Suites by Hilton Birmingham-SW-Riverchase-GalleriaResponded 23 April 2017

Thank you for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it's important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that...More

Reviewed 18 April 2017

Excellent rooms with all modern amenities, large fridge and cook top were a pleasant surprise. Plenty of space in room when we had visitors. Pet friendly was a plus. I am absolutely staying here when I return to Hoover.More

Review collected in partnership with Homewood Suites by Hilton
Thank T3966ULdavids
Response from Bredella, Manager at Homewood Suites by Hilton Birmingham-SW-Riverchase-GalleriaResponded 23 April 2017

We strive for customer experiences like this, and could not be more pleased. We welcome you to the Hilton family. We truly appreciate your business and hope that you will return to visit us for years to come. I will make sure that our team...More

Reviewed 17 April 2017

while dialing into a conference call from the hotel phone I accidently dialed 911. Immediately the hotel manger, Sr Engineer, and head of house keeping came pounding on my door. The hotel manager had sweet dripping down his face because he took 3 steps at...More

Review collected in partnership with Homewood Suites by Hilton
Thank ritabH9865HX
Response from Bredella, Manager at Homewood Suites by Hilton Birmingham-SW-Riverchase-GalleriaResponded 23 April 2017

It's great to hear that your visit with us earned a 5-star rating! It's also great to know it's an experience you'd recommend to friends and family as well. We couldn't ask for nicer feedback and thank you for taking time to share it! Sincerely,...More

Reviewed 16 April 2017

Clean and comfortable. Staff is welcoming and helpful. Location right off of 65 and close to 31 makes it east to get to local eating and shopping if needed. Evening reception is a great opportunity to wind down with friends and business associates.

Review collected in partnership with Homewood Suites by Hilton
Thank 978randals
Response from Bredella, Manager at Homewood Suites by Hilton Birmingham-SW-Riverchase-GalleriaResponded 23 April 2017

On behalf of the staff at Homewood Suites Riverchase, we thank you for allowing us to fulfill your lodging needs. We appreciate you sharing your experience with us and others and we look forward to welcoming you home in the future. Sincerely, Bredella T

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$117 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Hoover
#1 Family Hotel in Hoover
#2 Business Hotel in Hoover
#3 Romantic Hotel in Hoover
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$117 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Hoover
#1 Family Hotel in Hoover
#2 Business Hotel in Hoover
#3 Romantic Hotel in Hoover
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (42)
Room & Suite (29)
Dining (7)
Pool & Beach (2)
Questions & Answers
Ask a question
Helen S
25 September 2017|
AnswerShow all 2 answers
Response from Bredella T | Property representative |
Yes. We have two bedroom suites. The suites have a bedroom with a king bed and a suite with two queen beds.
0
Votes
beth j
4 April 2017|
Answer
Response from Bredella | Property representative |
Our pool is seasonal. It will be open after memorial day - May 29th.
0
Votes
TiffTips
16 December 2016|
AnswerShow all 5 answers
Response from Bredella | Property representative |
We have rooms with shower only and tub / shower combo
0
Votes
Room Tips
"Great Customer Service"
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"We always prefer rooms on the higher floor and away from elevators, stairs, and ice machines so we don't..."
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"Monday trough Thursday get a better breakfast and a dinner"
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"Stay on 6th floor."
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