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6 May 7 May
1 room, 2 adults, 0 children12
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Savings alert: 10% below average rate
The price you found is 10% lower than this hotel's average rate of US$117/night.
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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
All reviewsbasketball courtoak mountainbusiness parkgreat hotelhome away from homeputting greenbreakfast and dinnercomplimentary breakfastlight dinnerthe entire stafffull size refrigeratorliving roombreakfast staffthe general managerrooms were very cleanstaff was friendlyrestaurants and shopping
Staff was helpful, but the property is old and in need of an update. My room had stains on the carpet, dirty, stained towels, and a broken closet door so I had no full length mirror. Room smelled musty. Free breakfast was adequate but both...More
Review collected in partnership with Homewood Suites by Hilton
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
1 Thank MrsJPWinter
Response from Bredella, Manager at Homewood Suites by Hilton Birmingham-SW-Riverchase-GalleriaResponded 23 April 2017
On behalf of the team here at Homewood Suites Riverchase, I sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. The frustration you encountered due to the dated suite appearance is understandable and your...More
Normally I'd select Homewood Suites for the kitchen options that enable 'at home' relaxation and flexibility. Usually the evening snack & beverage and complementary breakfast were average fare that saves greatly on time, at the expense of health & flavor. However, this Homewood staff outdid...More
Review collected in partnership with Homewood Suites by Hilton
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank DavidDINO
Response from Bredella, Manager at Homewood Suites by Hilton Birmingham-SW-Riverchase-GalleriaResponded 23 April 2017
Thank you for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it's important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that...More
Excellent rooms with all modern amenities, large fridge and cook top were a pleasant surprise. Plenty of space in room when we had visitors. Pet friendly was a plus. I am absolutely staying here when I return to Hoover.More
Review collected in partnership with Homewood Suites by Hilton
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank T3966ULdavids
Response from Bredella, Manager at Homewood Suites by Hilton Birmingham-SW-Riverchase-GalleriaResponded 23 April 2017
We strive for customer experiences like this, and could not be more pleased. We welcome you to the Hilton family. We truly appreciate your business and hope that you will return to visit us for years to come. I will make sure that our team...More
while dialing into a conference call from the hotel phone I accidently dialed 911. Immediately the hotel manger, Sr Engineer, and head of house keeping came pounding on my door. The hotel manager had sweet dripping down his face because he took 3 steps at...More
Review collected in partnership with Homewood Suites by Hilton
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank ritabH9865HX
Response from Bredella, Manager at Homewood Suites by Hilton Birmingham-SW-Riverchase-GalleriaResponded 23 April 2017
It's great to hear that your visit with us earned a 5-star rating! It's also great to know it's an experience you'd recommend to friends and family as well. We couldn't ask for nicer feedback and thank you for taking time to share it!
Sincerely,...More
Clean and comfortable. Staff is welcoming and helpful. Location right off of 65 and close to 31 makes it east to get to local eating and shopping if needed. Evening reception is a great opportunity to wind down with friends and business associates.
Review collected in partnership with Homewood Suites by Hilton
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank 978randals
Response from Bredella, Manager at Homewood Suites by Hilton Birmingham-SW-Riverchase-GalleriaResponded 23 April 2017
On behalf of the staff at Homewood Suites Riverchase, we thank you for allowing us to fulfill your lodging needs. We appreciate you sharing your experience with us and others and we look forward to welcoming you home in the future.
Sincerely,
Bredella T