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This lovely Marriott Courtyard is wonderfully located in very close proximity to the Riverchase Galleria and surrounded by just about every eatery imaginable! Walking into the inviting lobby, I was immediately greeted by Sinclair at the front desk check in! Her professionalism, sweet smile and...More
Have stayed here many times and it’s always solid, with great, friendly staff and it’s consistently clean. The lobby and restaurant area is nice and renovated, but the rooms are showing their age, which is especially obvious with the updated common area. Some of the...More
The only thing scarier than this stay was the mattress. The staff were friendly and accommodating. I loved them! Sadly, when I got up the next morning and the sheet had slipped off the mattress, I was stunned. It was horrible.More
Response from Stephen B, General Manager at Courtyard Birmingham HooverResponded 2 weeks ago
Dear valued guest,
I appreciate your feedback about your stay I apologize that there was a problem with the mattress in your room. I have brought this to the attention of our Housekeeping department and our chief engineer. I hope we can serve you again...More
Clean property. Well maintained. Nice location. Good restaurants close-by.
1. No matter what time of the day you go, you won't find anyone at the front desk. Be ready for a wait time of 2 to 10 minutes if you need to speak...More
This is our first visit to this Marriott property and we were a bit disappointed in the condition of the hotel, especially the room. The hallway and our room really needed an update. The room was not the cleanest, air conditioning seemed to work only...More
Response from Kawanna O, Manager at Courtyard Birmingham HooverResponded 4 weeks ago
Dear Valued Guest,
Thank you so much for your feedback. We are so sorry to hear about the issues that you've experienced at our property. We are working diligently to improve on the condition of our facility. Our management staff is in the process of...More