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Quality Inn & Suites Huntsville

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Quality Inn & Suites Huntsville
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179 Reviews from our TripAdvisor Community

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Showing 177: English reviews
Coden, Alabama
Reviewed 8 April 2016

This establishment, formerly a Best Western and now a Quality Inn, is centrally located on (just off) a main drag (Hwy 72) and is very convenient (walking distance) to several excellent restaurants and possibly the best priced gas in town, and is only several short blocks from a hige mall. Best of all, while the predecessor provided a very good...

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Helpful?
Thank Louis B
Kevin H, Manager at Quality Inn & Suites Huntsville, responded to this review

Dear Louis: Thank you for taking the time to share your stay with us and what you thought about our hotel. I will be sharing with the team to ensure all the great things you said about us. We appreciate you again for the review. We also hope you will be coming back to stay with us soon. Kevin Hudson...

Reviewed 14 February 2016 via mobile

We came up here for a funeral and had a rough time starting at check-in. I told the lady that I had a reservation and told her my name. She looked at the computer for a bit, then told me I didn't have one. I showed her my paperwork with the online reciept and she then tried to tell me...

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Helpful?
Thank Jennifer F
Kevin H, Manager at Quality Inn & Suites Huntsville, responded to this review

Dear Jennifer: First, we want to thank you for taking the time to write a review for our hotel. We want to apologize for your stay being not as you expected at such a sad time. As you know, managers cant be there every hour so we depend on the eyes of our guest to notify us with things in...

Mobile
Reviewed 29 January 2016

I decided to stay at this property because it was pet friendly. I usually prefer to stay in Comfort Inn Suites properties but they are not pet friendly. I am currently in my room as I write this review. I normally wait until the conclusion of my stay to write my reviews but I could not wait for this one....

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Helpful?
1Thank Cheryl N
Kevin H, Manager at Quality Inn & Suites Huntsville, responded to this review

Dear Cheryl N: First, let us thank you for taking the time and reviewing our hotel. Which you said some great things about it. We are sorry that you did have the problems you had. We will use these reviews to be our eyes for the hotel to make sure all guest needs are being met. I will get this...

Knoxville, Tennessee, United States
Reviewed 21 January 2016 via mobile

Everything seemed very clean and well kept. Bathroom was very clean, love the shower head. Bed was nice and we'll made, the problem came in when I turned the sheets down, there was quite a bit of hair in the sheets in the lower leg area, it looked really bad.... I slept on top of the top sheet. Breakfast was...

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Helpful?
Thank Jeff W
Kevin H, Manager at Quality Inn & Suites Huntsville, responded to this review

Dear Jeff: First, let us thank you for the time you took to review our hotel. As managers we can not be everywhere all the time so we count on the eyes of our guest. We want to apologize for your stay. I will hand this to the proper department heads and insure that this does not happen again and...

Northridge, CA
Reviewed 5 January 2016

I was in town on business. The front desk staff was friendly and knowledgable. It was the holidays, so the Christmas tree in the lobby made me happy. The rooms had decent furniture, good TVs, clean everything. It was basically a nice, clean, comfy place to stay. The bathtub was, without a doubt, the cleanest tub I've ever seen in...

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Helpful?
Thank Anne S
Kevin H, Manager at Quality Inn & Suites Huntsville, responded to this review

Dear Anne: Thank you for taking the time to review our hotel. We appreciate all the great things you said. We use these reviews to help train and teach the employees what guest expect. We appreciate guest like you and hope to see you back real soon. Kevin Hudson Manager

Reviewed 3 December 2015 via mobile

The room was pretty comfortable and clean HOWEVER, upon checking the sheets on one of the queen beds, I realized they had not been changed, were dirty and had hairs in them. I won't blame them for this because I know that housekeeping remakes beds of guests in rooms that are still occupied daily and if a different housekeeper enters...

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1Thank wmb2576
Glossop, United Kingdom
Reviewed 30 October 2015

We had made a reservation at this hotel through Best Western - imagine our surprise when we arrived & found a Quality Inn! Black mark to BW for not informing us of the change. As this was our first (& probably last!) experience of Quality Inns I have no benchmark for comparison, but as a Best Western Plus, which is...

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Thank Dave B
Skillman, New Jersey
Reviewed 22 October 2015 via mobile

Changed to Quality Inn just before arrival from Best Western. Had prepaid with BW points which they did not honor. Room smelled of smoke. Shabby and poorly designed rooms. Mediocre breakfast. Go somewhere else. Only good thing is it is cheap.

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1Thank orchiddoc
Lakewood, Washington
Reviewed 17 October 2015 via mobile

Hotel stink like cigarette smoke and the continental breakfast leaves much to be desired. Customer service is not great. I've been trying to get a receipt emailed all week and keep being told it was sent when it wasn't and finally several calls later informed that they can't find record of my stay.

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1Thank Nicole M
Lincoln, Nebraska
Reviewed 7 October 2015

Garmin found the Best Western but it is now a Quality Inn. Changed hands 2 weeks before we arrived. Very nice place. Very clean and comfortable rooms, breakfast was very good with lots of variety. Staff was friendly and knowledgeable.

Review collected in partnership with Best Western
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Thank Mary S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Breakfast Available
  • Laundry Service

Additional Information about Quality Inn & Suites Huntsville

Address: 6200 Torok Circle, Huntsville, AL 35806 (Formerly BEST WESTERN PLUS Rocket City Inn & Suites)
Region: United States > Alabama > Huntsville
Price Range: RM299 - RM405 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Huntsville 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Best Western Plus Rocket City Inn And Suites
Best Western Plus Rocket City Hotel Huntsville
Best Western Huntsville
Huntsville Best Western
Hotel Style:
#4 Best Value Hotel in Huntsville
#11 Romantic Hotel in Huntsville
#20 Business Hotel in Huntsville
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites Huntsville staff and other travellers.
1 question
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Columbia City, Indiana
over a year ago

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Questions? Get answers from Quality Inn & Suites Huntsville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet, safe, comfortable, we even got the same room as our last stay, 202”
 of 5 bubbles Uniquie60, 28 Dec 2016 | Read review
“Go to another hotel.”
 of 5 bubbles 472kelvinm, 7 Dec 2016 | Read review
“stay on the 1st floor and ask for a room on the east side”
 of 5 bubbles LouisB338, 8 Apr 2016 | Read review
“Both of our rooms were quiet and comfortable. The King Suite with was on the 1st floor near the back door, which was convenient.”
 of 5 bubbles Pat38863, 15 Sep 2015 | Read review
“The rates are cheap; be prepared to do some cleaning yourself when you check in.”
  • King suite whirlpool tub
  • King Suite bedroom
  • King Suite bedroom
  • King suite living room
  • King suite living room
  • King Suite kitchenette & workspace
  • Entryway of King Suite
  • Dirty whirlpool tub
 of 5 bubbles VintagePro, 5 Aug 2015 | Read review
5 of 5