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Hilton Garden Inn Huntsville/Space Center

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Hilton Garden Inn Huntsville\/Space Center
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502 Reviews from our TripAdvisor Community

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Showing 499: English reviews
Waxhaw, United States
Reviewed 2 days ago NEW

I always plan on staying at this location when in Huntsville and I'm never disappointed. I actually stay here in order to be able to visit with Devona Stearns as she has become a friend over the years that I've stayed here. Other employees including Jessica at breakfast and Ray at the front desk have been excellent as well. Now...

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Helpful?
Thank matthewcT5516TS
Jupiter, Florida
Reviewed 2 weeks ago

Great staff, close to every where we wanted to go. Breakfast was hot, fast and better than most. Roms were clean and I didn't leave sick so the air unit must be cleaned regularly. The coffee was out all day and tasted perfect

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Helpful?
Thank amymariem2017
Neal O, General Manager at Hilton Garden Inn Huntsville/Space Center, responded to this review

My staff and I appreciate you taking the time to respond about your stay at the Hilton Garden Inn Space Center. We are so happy that you enjoyed your stay with us and we are excited to hear that you enjoyed your cooked to order breakfast from the Garden Grille. We strive very hard to keep our hotel clean and...

Birmingham, AL, United States
Reviewed 4 weeks ago

I stay at HGIs all the time when possible. This is is good down-home friendliness right by UAH and the Rocket Center. The breakfast is great - everything you could want. I have no memory of how other things went because they were seamless and easy!!!

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Thank Chris L
Neal O, General Manager at Hilton Garden Inn Huntsville/Space Center, responded to this review

My staff and I really appreciate your loyalty to Hilton and especially the Hilton Garden Inn Space Center. Our location is centrally located in Huntsville an is very convenient to the University of Alabama Huntsville UAH and the Redstone Arsenal. We are so happy that you enjoyed our hot buffet breakfast. We serve breakfast each day and everything is cooked...

Fayetteville, GA
Reviewed 4 weeks ago

I stay here whenever I visit Redstone for training. The staff a very welcoming and make me feel right at home. I prefer a room on a lower floor which has always been offered. The hotel is clean and very comfortable. I would like to mention Devona, Jessica, Wanda and Kevin who work in the dining room. Each one of...

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Helpful?
Thank adnylnworb
Neal O, General Manager at Hilton Garden Inn Huntsville/Space Center, responded to this review

My staff and I would like to thank you very much for taking to the time to respond about your stays at the Hilton Garden Inn Space Center. We appreciate you taking the time to recognize some of the members of our food and beverage team. These individuals work so hard each day to provide great food and service to...

Huntsville, Alabama
Reviewed 5 weeks ago

Room was not very clean. There was hair all over the bath. No one was at front desk and the cook tried to check me in and he didn't know how after i had waited about 20 min with no one there. Overall long wait and dirty bath tub.

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Thank Misty H
Neal O, General Manager at Hilton Garden Inn Huntsville/Space Center, responded to this review

We are very sorry about your experience and that we did not meet the standards of service and cleanliness that you deserve. We will work with our staff to insure the issues that you experienced will not happen again. We appreciate the feedback and thank you again for staying with us!

Florida, United States
Reviewed 12 December 2016

If you are on Government travel to Redstone/MSFC this is a nice hotel and good location. Staff is nice. Breakfast and coffee in lobby. Lots of good restaurants nearby. Gates to Redstone are close. Huntsville is home to many beer makers and they take their beer seriously. Have some biscuits and gravy somewhere.

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Thank davidrT3926WK
Neal O, General Manager at Hilton Garden Inn Huntsville/Space Center, responded to this review

My staff and I sincerely appreciate your feedback regarding your recent stay with us at the Hilton Garden Inn Space Center. We agree that our location is absolutely perfect for visiting and working in the Huntsville area. We are located about one mile from the main entrance to the Red Stone Arsenal/MSFC. We also are located near many great local...

North Ft Myers, United States
Reviewed 3 December 2016

Staff was friendly and warm yet they did not resolve any of the issues without numerous calls and conversations with the front desk. The beds are older than the hotel and in terrible condition. I was able to get my room changed after the 2nd full day and the last room was marginal at best. They ran out of coffee...

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Thank Thomas R
Neal O, General Manager at Hilton Garden Inn Huntsville/Space Center, responded to this review

Mr. Thomas, We appreciate your feedback regarding your stay with us. We are sincerely apologetic that your stay with us was not as pleasurable as you had hoped. We are very sorry that we feel short of your expectations and we will work to improve both our product and services. Thank you again for staying with us.

PANAMA CITY
Reviewed 28 November 2016

The Hilton Garden Inn located in the Huntsville/Space Center area is an excellent choice whether you are travelling to Huntsville on business or pleasure. The staff is great - professional, yet friendly. Breakfast was excellent!

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Thank JRC390
Neal O, General Manager at Hilton Garden Inn Huntsville/Space Center, responded to this review

Your exactly right! "It's not Rocket Science" to provide great customer service. At the Hilton Garden Inn Space Center we strive each day to provide the customer service that keeps our customers coming back. We appreciate your feedback and especially you choosing to stay with us! We are delighted to hear that you enjoyed our breakfast. We have an awesome...

London, United Kingdom
Reviewed 20 November 2016

we stayed at the Hilton Garden for three nights in November before travelling on. It was head and shoulders better than anywhere else we stayed, with the staff service exemplary. A special thank you to Divona, Jessica and Wanda for making the stay so wonderful with perfect customer service. We would not stay anywhere else in Huntsville.

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Helpful?
Thank Dyf_Morgan
Neal O, General Manager at Hilton Garden Inn Huntsville/Space Center, responded to this review

My staff and I appreciate you staying with us at the Hilton Garden Inn Space Center during your recent business trip. We take great pride in our staff and we are so happy that you found our level of service so outstanding. Each member of our team works very hard each day to insure all our guest have a wonderful...

Georgia
Reviewed 15 November 2016

The front desk staff were nice. Nice clean rooms - large size (I stayed in a room with 2 full size beds). The only problem to me was the fact that there are no restaurants right by the hotel, and the hotel charges $10 or $11 for breakfast. I was shocked to find that out when I went to get...

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Helpful?
Thank S S
Neal O, General Manager at Hilton Garden Inn Huntsville/Space Center, responded to this review

Thank you for choosing to stay with at the Hilton Garden Inn Space Center. We are delighted to hear that you found your room accommodations clean and spacious. We sincerely apologize for the miss-understanding about our breakfast. Hilton Garden Inn have a restaurant on site that is open 7 days a week for both breakfast and dinner. We feel that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Hilton Garden Inn Huntsville/Space Center hotel, conveniently located off Interstate 565 and less than one mile from the U.S. Space & Rocket Center, Huntsville Botanical Gardens, the University of Alabama-Huntsville and the main gate to Redstone Arsenal. Business travelers will enjoy our Huntsville hotel being close to Cummings Research Park as well as a variety of shopping and dining options at Bridge Street Town Center. Companies with offices near our hotel include Boeing, Telcordia, Lockheed Martin, Raytheon and Northrop Grumman. This hotel has two event rooms totaling 1,150 sq. ft. that can be divided for smaller functions. Hold a meeting for 10 potential clients in our Apollo Boardroom or a reception for 90 guests in our Saturn Room. Ask our banquet staff for catering suggestions. Select from 101 guest rooms and suites, featuring two queen-sized beds or one king-sized adjustable Garden Sleep System(R) bed. Each room is furnished with a TV, a microwave, coffeemaker, and refrigerator. Stay connected to family and colleagues via complimentary WiFi. Order evening room service or dine at the Great American Grill restaurant. Unwind with a drink from the Pavilion Lounge on the patio or a workout in the pool or fitness center. ... more   less 

Additional Information about Hilton Garden Inn Huntsville/Space Center

Address: 4801 Governors House Dr SW, Huntsville, AL 35805-3104
Region: United States > Alabama > Huntsville
Price Range: RM447 - RM894 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Huntsville/Space Center 3*
Number of rooms: 101
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Priceline, Expedia, Orbitz and Travelocity so you can book your Hilton Garden Inn Huntsville/Space Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Huntsville/Space Hotel Huntsville
Hilton Huntsville
Huntsville Hilton
Hotel Style:
#7 Romantic Hotel in Huntsville
#10 Business Hotel in Huntsville
#12 Family Hotel in Huntsville
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Huntsville/Space Center staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Huntsville/Space Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room feels great”
 of 5 bubbles smart72in, 20 Aug 2016 | Read review
“Have no suggestions.”
 of 5 bubbles mickies2013, 20 Aug 2016 | Read review
“Bring your own wine or order it at the bar DO NO BUY it from the little canteen. The price is completely outrageous.”
 of 5 bubbles FiveBigBlueLakes, 8 Jun 2016 | Read review
“We faced the pool but were on the top floor and heard no noise.. The pool is open until 11 p.m..”
 of 5 bubbles NicevilleGirl, 6 Jun 2016 | Read review
“Ask for room 318, junior suite, close to elevator.”
 of 5 bubbles worldtrav60, 28 May 2016 | Read review
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