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Holiday Inn Express Hotel and Suites

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Holiday Inn Express Hotel and Suites
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125 Reviews from our TripAdvisor Community

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Showing 124: English reviews
New Berlin, Wisconsin
Reviewed 1 week ago via mobile

I normally do not review these mid price hotels, but this one stood out because it was bad. The heating unit emitted an odor, the bathtub drain was so corroded that it did not hold the plug, the cloth fabric was stained, and paint was peeled on the bathroom mirror. Yuck.

Thank bruce h
Reviewed 4 weeks ago via mobile

Nice place that is close to a lot of restaurants. The staff is really friendly. The room is nice and clean and have all you need (fridge, micro, coffee machine, TV). The things that are important to me is good breakfast, good pressure in the shower and a fast WiFi connection and they get more then OK on all of...

Thank Ted R
Tariq S, General Manager at Holiday Inn Express Hotel and Suites, responded to this review

Thank you very much for the feedback. I am glad you enjoyed your stay.

Paragould, Arkansas
Reviewed 8 January 2017 via mobile

We arrive at 11:00pm. She put us on the first floor but after having issues with our key. We were put in another room but since there had been ice on the road housekeeping was not able to clean that room or someone had used it...She put us on the second floor and room was really clean. She apologized and...

Thank LReddick
Tariq S, General Manager at Holiday Inn Express Hotel and Suites, responded to this review

Thank you very much. I appreciate your feedback and the patience. Because of the winter storm we had very few employees who came to work that day. Because of the severity of the weather all the housekeeping staff left around noon. There were three employees who stayed on the property for two days to take care of the guests. I...

Myrtle Beach, South Carolina
Reviewed 2 January 2017

Friends and I stayed one night in room 303 New Year's Eve. We didn't spend much time in the room, and nothing was terrible. It was just small things that made the visit a bit off. Checked in around 4:30, the gentleman was standing outside smoking and had to come in to check me in. He never asked me for...

Thank Deets N
Tariq S, General Manager at Holiday Inn Express Hotel and Suites, responded to this review

Thank you very much for the feedback. I am glad that you liked the room and the front desk associate who checked you out. I definitely will make sure that the front desk guy who checked you in must follow all the policies and procedures before handing the keys to the guest.

Washington DC, District of Columbia
Reviewed 31 December 2016 via mobile

This is one of the best Holiday inn express I have ever stayed. Very clean, tidy, organized, and friendly people. We had two rooms with queen bed. Nice place and quite. Breakfast was great. I loved the way it was organized and I loved the team work I saw from the people working there including their GM. Internet service is...

Thank Andejani
Tariq S, General Manager at Holiday Inn Express Hotel and Suites, responded to this review

Thank you very much for the response. I am glad that you enjoyed your stay.

Reviewed 15 December 2016 via mobile

Husband and I stayed at this hotel to catch an early morning flight the next day. Nice hotel about 15 minutes from the Birmingham airport. Room was clean and right off the interstate at the top of a hill. Would stay here again.

Thank Alexis J
Tariq S, General Manager at Holiday Inn Express Hotel and Suites, responded to this review

Thank you very much for the feedback. I am happy that you enjoyed your stay. Looking forward to see you again.

Tampa Bay
Reviewed 23 November 2016 via mobile

Nice size, clean room. Large bathroom. I enjoyed the gym after a long drive. Great selection of snacks and frozen meals in the vending area. Jackie was very friendly at check in. Easy access to the interstate.

Thank Knfunnsun
Tariq S, General Manager at Holiday Inn Express Hotel and Suites, responded to this review

Thanks a lot for the review. Hope you will stay with us again

Reviewed 16 November 2016

I was able to get the rate of $79.99 a night through entertainment membership card. It almost appeared they hotel put me in the worst room and floor due to the rate. The front desk staff was very friendly but the room was sub par there was a leak on that floor heavy duty fans were on the whole time...

Thank shanithap
IHGService, Guest Relations Manager at Holiday Inn Express Hotel and Suites, responded to this review

Dear shanithap, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. It is nice to read that you have regarded our friendly staff. However, we are truly sorry if the quality of room received did not live up to your...

Incline Village, Nevada
Reviewed 13 November 2016 via mobile

The location is in a hill, at night very hard to find. Parking seems adequate but the lot is a bit dark. Upon entering, the young man at the reception desk was professional. Polite and friendly. Throughout my stay I watched him address the patrons by name. He made it a good stay. The rooms are spacious, clean and with...

Thank Edward S
Columbus, Mississippi
Reviewed 16 October 2016

We stayed only one night (10/14/2016 in Rm 421) so this review is based on the brevity of that stay. We arrived late and staff was AWESOME. She made my night by informing us that there was a late check out special going on so while hubs went to work I could sleep in till noon if it pleased me!...

Thank Pik6y
Tariq S, General Manager at Holiday Inn Express Hotel and Suites, responded to this review

Thank you very much for the feedback. I am pleased that you enjoyed your stay with us. We are in the process of renovation and expect to complete it in the next six months.

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Stay Smart at the Holiday Inn Express Hotel & Suites Birmingham East-Irondale, where you'll find comfort and luxury meeting side by side. The Holiday Inn Express is located I-20 at exit 133 by I-459 exit 27. Our hotel is here to provide you with a refreshing atmosphere! We offer a free Express Start breakfast featuring at least two hot items daily! Don't forget to try our delicious cinnamon rolls! Our well-appointed guest rooms feature our new Stay Smart bedding with triple sheeting. Each of our suites has a pullout sleeper sofa, microwave and mini-fridge. Each room has a curved shower rod and Kohler Stay Smart shower head. We offer services such as: free airport shuttle service from 5 AM to 11PM, free high-speed Internet access, on-site fitness and business centers, outdoor swimming pool and spacious meeting rooms. Irondale is the ideal destination for the corporate traveler with Birmingham Airport, Honda of Alabama, UAB, Imaging Business Machine and Trinity Hospital all right in our backyard! Need a fun and convenient get-away with out being in the middle of the hustle and bustle of downtown? Be sure to visit the Irondale Café, Barbers Motor Sports, Talladega Super Speedway, BJCC, Birmingham Civil Rights Institute, Bass Pro Shop and Vulcan Park while in Birmingham! The Holiday Inn Express Hotel & Suites is a favorite for business travelers and families who are visiting the Birmingham area. Let us prove to be your favorite too! ... more   less 

Additional Information about Holiday Inn Express Hotel and Suites

Address: 811 Old Grants Mill Rd, Irondale, AL 35210
Region: United States > Alabama > Irondale
Price Range: RM428 - RM588 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites 2.5*
Number of rooms: 100
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Also Known As:
Holiday Inn Express Hotel Irondale
Holiday Inn Irondale
Irondale Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel and Suites staff and other travellers.
2 questions
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Raymond, Maine
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't choose room 203, in case they haven't fixed the TV remote. Better to stay on first floor so you don't need to use the slow elevator.”
 of 5 bubbles LizK655, 13 Sep 2016 | Read review
“Highest floor less noise”
 of 5 bubbles KizieC, 23 Jul 2016 | Read review
“easy on/off I20”
 of 5 bubbles kathyj256, 28 Jun 2016 | Read review
“use the floors and not the 1st floor, a little noisey with the coming and going”
 of 5 bubbles aberts2015, 15 Jun 2016 | Read review
“The Wifi was horrible! Don't even try to use it!!”
 of 5 bubbles DeniseA72, 26 Oct 2015 | Read review
5 of 5