Immediately when I checked in, what stood out to me was how friendly the staff is. They got us sorted out into our rooms and were very enthusiastic when we asked about landmarks around the city. Location wise, it was great as well. Very near to Jonker Street and the Melaka museums. Lots of authentic and older shops within walking distance as well. It's a great introduction to the city. As for the rooms, it's not super fancy but still very comfortable. No complains here. It was a good choice.
Cosy hotel in a renovated shop house, kind and friendly staff, very clean, nice breakfast in the sister hotel across the street. Will definitely come back. Some rooms probably better than others since it is a whole shop house lot. Mine came with a really nice balcony.
I stayed in a Silk Suite, which was a two-storey room with two king-sized beds. It was very spacious and clean. The hotel staff were also very friendly, courteous and helpful. Furthermore, the hotel is located in Jonker Street, within walking distance to most of the food and cultural sites in Malacca. Unfortunately, if you are driving, take note that there are limited lots. Nonetheless, the hotel staff will ensure that your car has a place to park and will take good care of it. (You have to trust your car with them). In addition, the continental breakfast has a limited spread, but I love the eggs/omelette prepared by the staff. Even though it's listed as a 3-Star hotel, I feel it's a much classier hotel than many 4-Star hotels I've stayed in. Definitely my top choice when I come back to Malacca.…
Superb location right at the heart of the Malacca UNESCO World Heritage site, within easy walking distance to major attractions. Museums, Jonker Walk and recommended places to eat are just steps away. Housed within a beautifully restored Peranakan shophouse, Heeren Straits Hotel oozes understated old-world charm fusionised with modern conveniences. The facade is misleading as the hotel appears to be rather narrow and small when viewed from the outside but is unusually long and spacious inside.The characteristic features of most shophouses on Heeren Street, aka Jln Tun Tan Cheng Lick, aka Millionaires Row are high roofs, open courtyards, small wells and wooden, ornate double front doors and Heeren Straits are a reflection of these. Definitely a must-stay if only to experience a time capsule of Peranakan opulence and history steeped in a diverse mix of cultures that are predominantly Malay, Chinese, Indian, Portuguese and Dutch-influenced Check-in was friendly and efficient. Our room was however, only ready at 3.30 p.m. (it was a weekend), upon our return after lunch. Was served a refreshing towel and a cold welcome drink - a lovely touch while we waited for our rooms. Stayed in the quad-sharing Grand Deluxe Suite - a duplex unit with 2 King-sized beds upstairs, and a bathroom and 2-seater lounge downstairs. Spacious and clean, with super comfortable beds and pillows that absolutely promoted a good night's rest for me. The quiet environment was a lovely respite from the busy streets and a welcome sanctuary after a long, hot day out. Really convenient to nip back to the hotel for a quick shower or drop off your shopping in between hours. Be forewarned though, it IS a split-level unit - stairs are steep and could be slippery - novelty for the young and young at heart, but may not be suitable for the elderly. What I can't stop raving about is Heeren Straits' location, location, location! Amazing choices of restaurants and watering holes nearby, serving local specialities like Chicken Rice, Peranakan food, Popiah, Cendol, Nyonya Chang, etc. and of course, your libation requirements! Absolutely spoilt for choice! Special mentions (all within a short walking distance) include Our Kitchen Nyonya Restaurant (3min/700m); Poh Piah Lwee (1min/150m) - Popiah, Nyonya Chang; Wild Coriander (1.2km - restaurant is by the Malacca river) - Malay & Peranakan. Will try the highly reviewed homemade gourmet burgers at The Baboon House (1min/200m) on my next visit. My only gripe is the hotel policy of 1 key card per room. Highly impractical even for twin sharing, what more when there are four guests. As the key card is required to activate the electricity, that means occupants cannot go out individually. Areas of improvement for me would be the inclusion of a hairdryer socket in the bathroom, and a wider selection of breakfast spread at its sister hotel, Heeren Palm Suites. My scrambled eggs were a little overcooked and had the texture of chopped omelette. Need to work on getting them to a consistency that's slightly runny, and fluffy. Jazz up the local selection with food that reflect our traditional staple breakfast - colourful nyonya kuihs, nasi lemak Bungkus, kaya-butter toasts, etc. are a visual feast, fuss-free and resplendently rich in Malaysian food heritage, and should sit proudly at the breakfast counter! All in all though, the hotel deserves a high rating for location, cleanliness, service, ambience, and value for money! Would definitely return. …
This hotel was such a wonderful find! Good value, clean, with professional staff service and excellent location. Hotel is located on the street parallel to the famous Jonker Street. There is a short cut through the back door of the hotel to Jonker Street. Rooms are very clean and comfortable. Basic bath toiletries are provided. I loved the Peranakan decorative touches in the room. Breakfast is served at the sister hotel, Heeren Palm Suites, which is just across the road. While the variety is limited, the food consisting of a selection of local dishes, pastries, fruit and cereal was more than sufficient for us. One could also place an order for freshly made omelettes or eggs prepared according to your choice. Secure car parking facilities is located at the Heeren Palm Suites. The security staff kindly guided us as we had to navigate round the side streets to get to the other side of the hotel. Spaces are limited though so best to advise the hotel ahead of your trip. Staff were very friendly, sincere and professional. The front desk is manned at all times. We plan to visit Malacca again and will definitely stay here! Word of advice: if you plan to drive to Malacca from Singapore, make sure your vehicle is registered for a VEP RFID.…
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