Pros- room is clean Cons- no ocean view or city view, air conditioning is not cold, hot water is not warm, no food menu printed available in room, need to call room dining service and they send me food menu via WhatsApp
Check in was smooth. The staff at the reception was very friendly. We got upgraded as well to a better room than we booked. Recieved welcome goodies as well as a very warming welcome letter from the general manager, carey. Room were squeaky clean, absolutely comfortable bed. I cannot fault this hotel at all. One of the most suprising stuff for me here is they rotate the dishes at the restaurant on daily basis!. The bufft spread for dinner is absolutely fantastic as well and the staff at the restaurant be it chef or waiter/waitress are all so friendly and very attentive!. The pool is open but the kids club was unfortunately closed or it would have beena blast for the kids but I understood that with that covid situation going on, this is normal everywhere. I woild highly recommend this hotel for either business or leisure stay and I will pretty sure come back again soon!…
Its such a pleasure to stay at DoubleTree Melaka. Everything went well and the hotel stay was very pleasant and comfortable. The staff was very polite and helpful. If we were to travel to Melaka again, we would definitely stay here again!
warm welcoming from them,the que line was not so long ,but while we waiting for check in they give us cookies,thank you front desk,the room clean n smell good,having breakfast at makan kitchen,the rendang tok was very delicious,thank you chef anam for serving us,the croissant is very good,fresh n still hot,the most best part we liike having dinner at there,using number table to order,nice n no need to wait there and the food we get fresh n for sure its hottt,awesome the tandoori chicken ,thank chef khatik, sate is also delicious,thnk you chef susu ,also a lot thanks to becca for serve us ,we enjoy it,n for nex vacation after mco will sure will come again..thank you double tree
Hot water was not hot enough. They recommended to let the water run longer but didn’t help.Spoke to maintenance but still same. Thanks to Anna for the attentiveness. Location is good but the building Abit quiet.