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DoubleTree by Hilton Hotel Melaka

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Jalan Melaka Raya 23 Hatten City, Melaka 75000 Malaysia
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Traveller (965)
Room & Suite (376)
Dining (180)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#14 of 272 hotels in Melaka
Location
Cleanliness
Service
Value
Travellers' Choice
Our hotel offers 272 rooms, including 27 suites and a luxurious Presidential Suite. Our stylish guest rooms feature a lounge chair or sofa, a 48-inch LED TV and work desk. The bathroom has a walk-in rain shower, private toilet and deluxe bathroom amenities. Our spacious suites boast a private bedroom, a separate living area, dining table and sofa. Some suites overlook the Straits of Melaka. Family-friendly facilities include a kids club, a fitness centre, outdoor infinity pool, sauna and steam rooms. For groups there is an option to connect up to four rooms with a shared private hallway. For an authentic dining experience, this hotel offers three distinctive outlets. Makan Kitchen offers daily buffets and live cooking stations serving Malaysian and international cuisine. Tosca Trattoria Italiana features indoor and al fresco dining with stunning views, and Axis Lounge boasts a relaxing environment ideal for drinks and light snacks. In-room dining is available 24 hours.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Indoor play area for children
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Valet parking
Wifi
Paid internet
Pool / beach towels
Pool with view
Outdoor pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Outdoor dining area
Wine / champagne
Kids pool
Highchairs available
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun terrace
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Trendy
Languages Spoken
English, Chinese, Malay, Tamil
776Reviews52Q+A73Room tips
Traveller rating
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Most Recent
tracy1022018 wrote a review Sept 2023
8 contributions12 helpful votes
+1
Fabulous Stayed! Thanks to the team! Firstly I would like thank you Ms. Fatin for your kindness and considerate for my situation. As I shared my uncomfortable experience in another Melaka hotel, so decided to move here. Really appreciate for your assistance and giving my family an unforgettable staycation during Merdeka holiday. I’m also impressed during our check in, FOM- Mr. Ansari Razali purposely come over to welcome us. I’m so glad to be Hilton diamond as received status recognition. Definitely we will come back again!
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The DoubleTree Melaka Team , Guest Services / Front Office at DoubleTree by Hilton Hotel Melaka
Responded 2 weeks ago
Dear Tracy 1022018, Thank you for choosing to stay at DoubleTree by Hilton Melaka and for sharing your wonderful experience with us. We would like to extend our heartfelt gratitude to you for your kind words and for recognizing the outstanding service provided by Ms. Fatin. It's our pleasure to have been able to assist and ensure that you and your family had an unforgettable staycation during the Merdeka holiday. We are delighted to hear that our Front Office Manager, Mr. Ansari Razali, personally welcomed you during your check-in. We value your Hilton Diamond status and are thrilled to have had the opportunity to extend our status recognition to you. Your feedback is genuinely appreciated, and we can't wait to welcome you and your family back for another memorable stay. Thank you once again for choosing DoubleTree by Hilton Melaka. Best regards, Team-DoubleTree by Hilton Melaka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
shuyimc wrote a review Sept 2023
1 contribution
Keep the excellent service for all the customers. I will always choose Hilton hotel as my primary location to stay. And I stayed before at KL. Overall hotel was great and the staffs were very friendly and helpful. Appreciate for the good service.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The DoubleTree Melaka Team , Guest Services / Front Office at DoubleTree by Hilton Hotel Melaka
Responded 2 weeks ago
Dear Shuyimc, Thank you for your wonderful feedback and for choosing to stay at our hotel. We are thrilled to hear that you had an excellent experience with us. Your kind words and recognition of our excellent service mean a lot to us. We're also pleased to know that you had a great experience at our Kuala Lumpur location and that you found our overall hotel and team to be friendly and helpful. Your satisfaction is our top priority, and we appreciate your appreciation of our service. We look forward to welcoming you back on your next visit. Thank you for your continued support. Best regards, Team-DoubleTree by Hilton Melaka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Aida Marie wrote a review Sept 2023
Kuala Lumpur, Malaysia160 contributions109 helpful votes
Check-in 9.9.23 Check-out 10.9.23 Twin Room No 2508 RM484 incl bfast 2 pax via Hilton Honors app. Free signature Double Tree cookies upon check-in with friendly and efficient staff. Lifts a bit slow and have to change at level 12 to access parking/reception/rooms. Free parking but must validate at reception. Pool 13th floor overlooks Melaka Raya. Room was spacious, clean and comfortable. Lots of power outlets. Breakfast 6 am to 11 am had a good selection from all types of cuisines. Food topped up often and staff quick to clear tables. Requested late check-out till 1.30 pm so fater breakfast we could chill a bit longer in the room. 24 hour coin laundry across the road less than 5 minutes walk. 7-11 ground floor round the back as no access thru abandoned mall.
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The DoubleTree Melaka Team , Guest Services / Front Office at DoubleTree by Hilton Hotel Melaka
Responded 2 weeks ago
Dear Amarie88, Thank you for choosing DoubleTree by Hilton Melaka. We're pleased you had a good stay. We appreciate your feedback. You found our team friendly and enjoyed our signature cookies. We noted your comments on lifts and parking access. We're glad your room was comfortable with ample power outlets. Breakfast was enjoyable, and we accommodated your late check-out request. Thank you for mentioning nearby amenities. We value your feedback and hope to welcome you back. Best regards, Team-DoubleTree by Hilton Melaka.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
hew_sg wrote a review Sept 2023
Sydney, Australia143 contributions46 helpful votes
We spent five nights in early August at this Hilton property (Doubletree). We are being upgraded to a suite without asking. There are vouchers for diamond member to have late afternoon tea with three tiers of delicious foods that draw parallel with Hilton Executive Lounge. The location of the hotel is also perfect for us with most Grab fee to old town less than 10 RM. We were able to walk to Mahkota Parade Shopping Centre (largest shopping mall) in 10 minutes.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Most attractions in Melaka is walkable from the hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The DoubleTree Melaka Team , Guest Services / Front Office at DoubleTree by Hilton Hotel Melaka
Responded 2 weeks ago
Dear Hew, Thank you for choosing DoubleTree by Hilton Melaka and your continued support as a valued Hilton Honor Diamond guest. We're thrilled that you had a positive 5-day stay with us, and we're delighted that the room upgrade, afternoon tea voucher, and our convenient location enhanced your experience. We can't wait to welcome you back for another memorable stay. Best regards, Team-DoubleTree by Hilton Melaka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
listyareina2023 wrote a review Aug 2023
Jakarta, Indonesia1 contribution
Best location, easy access, nice stay, excellent and friendly staff. Nice and big room with nice bed. Good breakfast with various menu. Nice room and best & complete facility to stay. And view to surrounding area 👍
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Review collected in partnership with DoubleTree by Hilton
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The DoubleTree Melaka Team , Guest Services / Front Office at DoubleTree by Hilton Hotel Melaka
Responded 5 weeks ago
Dear listyareina2023, We're thrilled to hear that you had a wonderful stay at DoubleTree by Hilton Melaka, appreciating our location, accessibility, spacious rooms with comfortable beds, excellent and friendly staff, diverse breakfast options, comprehensive facilities, and the scenic view of the surrounding area. Thank you for your kind words, and we can't wait to host you again in the future! Best regards, Team- DoubleTree by Hilton Melaka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Eyu wrote a review Aug 2023
2 contributions
Dear General Manager, I had a fantastic experience at DoubleTree Hilton Melaka, largely thanks to the exceptional service provided by the Duty Manager, Muhammad Wazir. His professionalism, attention to detail, and warm hospitality truly made my stay memorable. Whether it was assisting with my accommodations or providing insightful local recommendations, Wazir went above and beyond to ensure my comfort and satisfaction. His dedication to ensuring a positive guest experience is truly commendable, and I would highly recommend DoubleTree Hilton Melaka to anyone looking for a delightful and personalized stay. Thank you so much for everything. My family will definitely be back soon.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The DoubleTree Melaka Team , Guest Services / Front Office at DoubleTree by Hilton Hotel Melaka
Responded 5 weeks ago
Dear Charlotteyuu, Thank you ever so much for your heartwarming words and for choosing DoubleTree by Hilton Melaka for your recent stay. We are absolutely thrilled to hear that you had a fantastic experience, and it's wonderful to know that the exceptional service provided by our Duty Manager, Wazir, played such a significant role in making your stay memorable. His professionalism, meticulous attention to detail, and warm hospitality are indeed qualities we hold in high regard, and we're elated to see them shine through your comments. We greatly appreciate your kind recommendation and are delighted that Wazir's dedication to ensuring a positive guest experience left such a lasting impression. Rest assured, we will pass on your heartfelt words to him and the entire team. We can't wait to welcome you and your family back soon to create more delightful and personalized memories together. If there's anything else we can assist you with in the meantime, please don't hesitate to reach out. Warm regards, Team - DoubleTree by Hilton Melaka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shafiq Ghazie wrote a review Aug 2023
Kuala Lumpur, Malaysia496 contributions396 helpful votes
+1
Superb yet thrilling comeback experience by the team of DT Malacca: be it Mr Ansari, Ms Siti, Mr Azdi, Mr Wazir, Mr Max, Ms Jaja, and team at MK / Axis and Tosca. Appreciate the warm welcome hospitality. All our rooms were in superb condition. Love the welcome bites. Lunch at Tosca, Dinner at MK, and morning breakie at MK were yummy and tasted great. Relaxing ambiance. Attentive crew. Maybe morning breakie spread and choices can be improved further. Lite afternoon bites for tier members were OK too. Me and my families enjoyed our stay. Thank you so much!
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Date of stay: August 2023Trip type: Travelled with family
Room Tip: Hilton honors for extra perks. Talk to the team nicely.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The DoubleTree Melaka Team , Guest Services / Front Office at DoubleTree by Hilton Hotel Melaka
Responded 16 Aug 2023
Dear Shafiq_Ghazie, Thank you for your heartfelt feedback and for choosing to stay with us at DT Malacca. We're thrilled to hear that our team, including Mr. Ansari, Ms. Siti, Mr. Azdi, Mr. Wazir, Mr. Max, Ms. Jaja, and the MK/Axis and Tosca teams, made your return stay a truly memorable and thrilling experience. We're delighted that you felt warmly welcomed and appreciated the superb condition of your rooms. It's wonderful to know that you enjoyed the welcome bites and found our dining options at Tosca and MK to be delicious and enjoyable. We're taking note of your suggestion to improve the morning breakfast spread and choices, and we'll certainly work on enhancing that aspect. It's fantastic that the light afternoon bites for tier members met your expectations and contributed to your overall satisfaction. Thank you for choosing to spend your time with us, and we're delighted that you and your family had an enjoyable stay. We can't wait to welcome you back for another fantastic experience at DT Malacca! Best regards, Team -DoubleTree by Hilton Melaka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
gil123 wrote a review Aug 2023
Philadelphia300 contributions300 helpful votes
This is a very nice Doubletree attached to a mall. The strong mildew smell in the room detracted from the experience, which I would say otherwise was five stars. I know Malaysia is a very humid country but I am not sure why some properties (especially after a few years of age) tend to develop a strong humid, mildew odor that is hard to get rid of. Maybe in the HVAC system or related to housekeeping. Anyway, otherwise the room was nice; older but well appointed, spacious and clean, and service was good. Location is okay but not ideal; a hot and unpleasant (no sidewalks most places) walk from the tourist areas but a cheap and quick Grab ride. The adjacent mall was convenient though and the neighborhood was fine. Checkin was good as was Hilton Diamond recognition. Nice suite upgrade and a really good "snack" in the lounge for diamond status- a surprising full blown afternoon tea tray of delicious treats. The breakfast buffet was also excellent, varied and tasty as most high end hotels in Malaysia- though they were a bit confused and unable to manage it when I asked for a vegetarian noodle soup. Good value for the price and a nice property but it would be even better if they could manage the mildew issue.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The DoubleTree Melaka Team , Guest Services / Front Office at DoubleTree by Hilton Hotel Melaka
Responded 16 Aug 2023
Dear Gil123, Thank you for your ongoing support as a valued Hilton Honors Diamond guest. We're glad you enjoyed your stay at DoubleTree by Hilton. Your feedback is invaluable, and we apologize for any inconvenience caused by the room odor. We're actively working on addressing this to enhance our guests' experience. We appreciate your positive comments about our room quality, service, and offerings. Your insights are crucial in our ongoing efforts to improve. We look forward to your next visit and the opportunity to provide an even better stay. Best regards Team-DoubleTree by Hilton Melaka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Forschter wrote a review Aug 2023
Shanghai, China59 contributions34 helpful votes
it was my worst stay in a hotel in the last 24 months. After my check-in in the afternoon, I complained that the aircon was not working. Oh sorry Sir, but there is some repair, but within one hour everything will be normal. After my business meeting and dinner, I returned to the room...it was warmer inside than in the lobby, but as soon I entered the room, the aircon started to work. It seems reasonable to save energy if nobody is in the room. Unfortunately, I assume the aircon stopped again after I went to sleep, I woke and got up sweating, and then the aircon started working again, seems like the aircon is connected to a movement sensor...this happens almost every 1-2 hours…sweating / shower / sleep / sweating / shower….. Later early morning in the lobby about my complaint…"Sorry Sir"...this does not help me. Further, the hotel staff was not able up to know, to send me the correct invoice under my name/company and I don't know to whom I can ask the correct invoice...difficult yes, I know. If I would work like that In my business, I would get bankrupt...
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The DoubleTree Melaka Team , Guest Services / Front Office at DoubleTree by Hilton Hotel Melaka
Responded 16 Aug 2023
Dear Forschter, We are sorry to hear about your negative experience during your recent stay with us. Your feedback is important to us, and we apologize for the inconveniences you encountered. We understand the importance of a comfortable and hassle-free stay and we regret that we fell short of meeting your expectations. We sincerely apologize for the issues you faced with the air conditioning and the inconvenience caused by its intermittent functioning. We are actively addressing this matter to ensure that such occurrences are minimized in the future. Regarding the invoicing concern, we understand the frustration and apologize for any confusion caused in this matter. Rest assured; we are working to streamline our processes to prevent such situations from happening again. Your comments are valuable to us as they help us improve our services. We take your feedback seriously and will use it to enhance the experience we provide to our guests. We hope you would consider giving us another chance in the future to provide you with a more comfortable and enjoyable stay. Thank you for taking the time to share your feedback. We appreciate your honesty and will use it as an opportunity to learn and improve. Best regards, Team-DoubleTree by Hilton Melaka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sereneteosg wrote a review Jul 2023
1 contribution
staffs are all very professional and they will whats apps me to check if there's anything they can do to make my stay better. only con is the shopping mall not open. otherwise the stay will be even better.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The DoubleTree Melaka Team , Guest Services / Front Office at DoubleTree by Hilton Hotel Melaka
Responded 1 Aug 2023
Dear sereneteosg, Thank you for choosing to stay with us at DoubleTree by Hilton Melaka. We appreciate your kind words about your excellent stay. Our team is delighted to know that you found them to be professional and proactive in ensuring your comfort. We apologize for the inconvenience caused by the shopping mall not being open during your stay. We value your feedback, and we'll continue to strive to make your future visits even better. We hope to welcome you back soon for another wonderful stay. Thank you for your feedback, and it was a pleasure having you as our guest. Best Regards DoubleTree by Hilton Melaka Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$70 - US$85 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaMelaka StateCentral Melaka DistrictMelaka
NUMBER OF ROOMS
272
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DOUBLETREE BY HILTON HOTEL MELAKA (R̶M̶ ̶4̶4̶2̶) RM 371: UPDATED 2023 Reviews, Price Comparison and 1,085 Photos - Tripadvisor

Frequently Asked Questions about DoubleTree by Hilton Hotel Melaka
Which popular attractions are close to DoubleTree by Hilton Hotel Melaka?
Nearby attractions include Sky Deck Hatten City (0.05 km), The One Cafe (0.2 km), and MBO (0.04 km).
What are some of the property amenities at DoubleTree by Hilton Hotel Melaka?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at DoubleTree by Hilton Hotel Melaka?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at DoubleTree by Hilton Hotel Melaka?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at DoubleTree by Hilton Hotel Melaka?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel Melaka?
Conveniently located restaurants include Wa Zen Japanese Restaurant, Eggxtra, and Restoran De Lisbon.
Are there opportunities to exercise at DoubleTree by Hilton Hotel Melaka?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at DoubleTree by Hilton Hotel Melaka?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Hotel Melaka offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at DoubleTree by Hilton Hotel Melaka?
The staff speaks multiple languages, including English, Chinese, Malay, and Tamil.
Are there any historical sites close to DoubleTree by Hilton Hotel Melaka?
Many travellers enjoy visiting A Famosa Fort (0.8 km), The Royal Press (2.1 km), and Casababa Gallery (2.2 km).