Hatten Place Melaka

Hatten Place Melaka

Traveller (542)
Honeymoon Suite
Room & Suite (213)
Thyme All Day Dining
Dining (64)

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all
Did you already book this hotel?

About

3.5
#38 of 188 hotels in Melaka
3.9 of 5 bubbles
Location
4.1 of 5 bubbles
Cleanliness
3.7 of 5 bubbles
Service
3.8 of 5 bubbles
Value
Strategically located and easily accessible, Hatten Place is the go-to place for style and fun. Located within the iconic Hatten City, escape and experience the best of both worlds from calming sea to bustling city. Perfect for today’s modern and sophisticated traveller, Hatten Place keeps you digitally connected without compromising comfort and hospitality. Come stay, dine, relax, meet and discover “The Place to Be”.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Karaoke
Kids stay free
Kids pool
Valet parking
Paid public parking on-site
Wifi
Sauna
Swimming pool toys
Infinity pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kids' meals
Outdoor dining area
Special diet menus
Rooftop bar
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun deck
Sun loungers / beach chairs
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Flatscreen TV
Sofa bed
Bidet
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Ocean View
Great View
Languages Spoken
English, Chinese, Malay

Location

Jalan Melaka Raya 23, Melaka 75000 Malaysia
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 73 out of 100
73
Melaka International Airport
406Reviews20Q+A46Room tips
Traveller rating
  • 125
  • 105
  • 78
  • 46
  • 52
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
Yudani D wrote a review Mar 2020
Bali, Indonesia
3.0 of 5 bubbles
Our room was on the 19th floor, 1925. Room is decent although it’s not spacious. Melaka is hotter than other part of malaysia, that’s what I’ve been told. I called the operator to send someone to fix/reset the AC as it was extremely hot. The set when we came in was 29 degrees and when a staff came in, he said and seen that he was doing something, however after been an hour in the room, there was nothing changed. Then I called the operator again and explained that there’s no temperature changes since the last guy fixed it. Another staff came in and he was seen to be changing the setting, and explained that because of the room location, it’s bound to be hotter, but eventually will get colder at night. We went out for dinner in town, then when we got back around 11.30 pm, the temperature was still the same when we left. And I was too lazy to call someone, as I have done twice earlier and nothing changed. Then we decided to check out the next day. The point is, we have called for help and wish that the problem have been corrected on the second time we called?.
Read more
Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hatten Place, Marketing at Hatten Place Melaka
Responded 6 Mar 2020
Thank you for sharing your recent experience with us. We sincerely apologise for the discomfort and have shared this with the team to check on the room in question and ensure it is duly rectified. We hope you will allow us the opportunity to create a better experience for your in future.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
haejina wrote a review Jun 2022
Singapore, Singapore
3.0 of 5 bubbles
Location good (near malls and walkable to Jonker). The free shuttle bus to Jonker walk has ceased and it was difficult to get grab drivers during peak hours.

We booked a junior suite and a Hatten suite for our family. First junior suite was dingy, had leaking toilet ceiling and the door was stuck and couldn’t be opened for a while (imagine the panic). Were given a room next door and it was thankfully better- at least looks refreshed after the covid period. But the Hatten Room was worth the money. Spacious, bright and clean. Will book again.

However, the towels were threadbare for all rooms (and seem to be in low supply). Not only did they take forever to send towels up, the housekeeping staff took my new, unused towels away with the used ones and didn’t replace them! Just bring your own.

Room service food were very tasty, Buffet breakfast mediocre. Do check if your stay coincide with a public holiday. Ours did and there was a painful jam to the hotel, long queue to check-in, long wait for lifts all the time, super difficult to find a table during breakfast.
Read more
Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Craig W wrote a review Apr 2020
Sydney, Australia
3.0 of 5 bubbles
Really there's nothing wrong with it, it's just one of those generic cookie cutter hotels. Well it's out of the way, the mall downstairs is empty. The lifts to get up to the hotel were often crowded with a long wait (it was christmas time). Breakfast was the usual crowded thing in these big hotels. My partner wanted somewhere with a pool so I thought we'd try that end of town. I prefer smaller hotels with character.
On the positive side, if you like these kind of hotels, the service was professional, the pool good/clean, the breakfast was a huge range, the building and rooms were modern and in good condition.
Read more
Date of stay: January 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hatten Place, Marketing at Hatten Place Melaka
Responded 12 Apr 2020
Thank you for your feedback. We are glad to learn that overall it was a pleasant stay although you do prefer smaller hotels. At Hatten Hotels Worldwide we have a range of hotels to cater to various traveller preferences. For your next visit, do check out our sister property Estadia which is a uniquely Peranakan themed boutique hotel. We look forward to welcoming you back to Hatten Hotels Worldwide during your next holiday in Melaka.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
VivianEng wrote a review Mar 2020
Johor Bahru, Malaysia
5.0 of 5 bubbles
Make many trips to malacca but this is the best stay that I ever had!

1. Room is nice, tidy, clean. Felt comfortable to stay and sleep. The air conditioner is functioning well. Bed and pillow are just soooo comfortable! The rooms is big enough for me!
2. Request for a high floor and the view is perfect. Even though is not a sea view.
3. Washroom is being clean up well, all those hotel amenities is provided.
4. Operator is polite and patience in handling guest enquiry.
5. Thumbs up for concierges or bell attendant standing in front of the lift, he welcome and greet every guest that come to the hotel! Forgot to ask for his name.
6. Swimming pool is a good point also! Just too cold...

The only thing is maybe the front desk staff can be more warmly on welcoming the guest , smile more!

Morning breakfast is consider nice as there’s a lot of choice, Chinese, western, Malays, locals , many options to choose! Such as Porridge, buns, eggs, mee, and Nasi lemak- A Malaysian loved breakfast !

There’s an element mall near the hotel, 7-11 at outside the hotel. Just take the lift and go to ground floor, you can buy some supper stuff at 7-11!

Will definitely come back to this hotel for next visit!
Read more
Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hatten Place, Marketing at Hatten Place Melaka
Responded 3 Mar 2020
We are delighted that you had an awesome stay with us. Do visit us again during your next holiday in Melaka.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SMC wrote a review Feb 2020
1.0 of 5 bubbles
1. Staff Nu Aim from reception was very rude over the phone when we called for service from the room. Later that day when we went to the counter to validate our parking ticket, he was not even bothered to address us. Instead he was playing with his handphone.

2. Found a dirty underwear from the previous guest together with the clean towels.

3. When requested for iron and ironing board, they said there is no more available. However, when housekeeping brought it to the room, they said there are many available just that it is all in the store. I guess the staff is just lazy.

Hotel with bad service! Will never go there again!
Read more
Date of stay: December 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hatten_Place, Public Relations Manager at Hatten Place Melaka
Responded 10 Feb 2020
Thank you for sharing your feedback with us. We sincerely apologise for the experience encountered and rest assured stringent measures will be taken to address the issues at hand. We have reached out to you to obtain more information on your stay with us to facilitate our investigations and hope to hear from you soon. We apologise once again and hope to hear from you soon.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cassandra_Lai33 wrote a review Mar 2020
Klang, Malaysia
4.0 of 5 bubbles
I happened to not very well physically during my last visit to Melaka. But I thank God for me to meet with some managers of this hotel who truly care for their in house guests. For example, Mr. William Gan upgrade our room to next level is bigger room with king size bed and astonishing view of Straits Malacca. Even though the bathroom door not working well and the room drawer can open by itself. But I still want to thanks William that made me and hubby will always remember Melacca town and it's best sea view from hotel. Miss Abby is another duty manager who desire praise. She went extra mile to get me pads because out off emergency at 4am early in the morning. She was truly helpful. This made me feel safe to stay at Hattten Place in our next visit to Melaka. Well done to others whom I didn't have their, l truly appreciated their helps. Thank you all and God bless you too.
Read more
Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hatten Place, Marketing at Hatten Place Melaka
Responded 30 Mar 2020
Thank you for sharing your recent experience at Hatten Place. We are glad to hear that overall it was a pleasant stay and hope you are feeling better now. Your kind compliments have been conveyed to both William and Abby for going the extra mile to ensure your stay with us was a memorable one. We look forward to welcoming you back soon.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wanderlust wrote a review Jan 2020
5.0 of 5 bubbles
Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. I was extremely happy with my stay, the food was fabulous, the service exceptional, the beds comfy and the facilities more than adequate. All the staff I spoke with were helpful, friendly and very professional especially Mr Fitri and the female staff at the Thyme Restaurant.
Read more
Date of stay: December 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Higher floor with a seaview room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hatten_Place, Public Relations Manager at Hatten Place Melaka
Responded 2 Jan 2020
Thank you for your review. We are delighted to read that you had a pleasant stay with us and everything from the room and services has catered to your needs. Your kind compliments have been conveyed to Mr Fitri and we look forward to welcoming you back to Hatten Place soon.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
kryptonite123 wrote a review Jan 2020
Kuala Lumpur
2.0 of 5 bubbles
Its badly managed hotel. The check in i must say the slowest I ever experienced. Despite having 4 check in staff, they keep on staring at the screen for a long long time. Queueing line is so long. No effort taken to reduce the queue and no manager can be seen. The room is only ready at 430pm.
The room is dusty. Despite paying for 3 persons, only have 2 towels. No toilet paper. Called houskeepjng 4 times to get extra towel and toilet paper. The breakfast is like pasar malam. Overcrowded, no utensils and food not replenished. Again, no sight of manager managing the area.
The only nice thing is free access to rooftop to see the view of Melaka.
Read more
Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hatten_Place, Public Relations Manager at Hatten Place Melaka
Responded 5 Jan 2020
We regret to learn that your stay with us was not to expectation. We have shared your comments with our team for improvements in the areas concerned and hope to be of better service to you in future.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rohaiza wrote a review Feb 2020
Kuala Lumpur, Malaysia
5.0 of 5 bubbles
A 5 star hotel that doesn't cost a bomb. There's also a sauna and stim room, but the pool is little too cold. There are shops below the hotel so it is so convenient. Getting our room was quite late but in the end they upgraded our room so that's alright then.
Read more
Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hatten_Place, Public Relations Manager at Hatten Place Melaka
Responded 3 Feb 2020
We are glad that you enjoyed your stay with us and certainly hope to welcome you back during your next visit to Melaka.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ayuni wrote a review Mar 2020
Kuala Lumpur, Malaysia
5.0 of 5 bubbles
I went to this hotel just last week. I love the hotel service. The room, facilities is so nice. The hotel location also near to the town. The hotel itself so nice and comfortable. Will definitely come back.
Read more
Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hatten Place, Marketing at Hatten Place Melaka
Responded 3 Mar 2020
We are delighted that you had a pleasant stay with us. We look forward to welcoming you back to Hatten Place during your next holiday in Melaka.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Abu Husna asked a question Apr 2023
Singapore100 contributions3 helpful votes
Hi, any connecting rooms? What type of combination allow us this privilege?
faawesome asked a question Nov 2019
Ipoh, Malaysia2 contributions
are superior queen room have bath tub?
Answer from Hatten P
Melaka, Malaysia2 contributions
Hi, bathtubs are only available in our one bedroom suites.
Answer from Nik Wafirah
Kuala Lumpur, Malaysia4 contributions2 helpful votes
Nope, no need to pay any deposit when check in :)
Answer from Hatten P
Melaka, Malaysia2 contributions
Both Deluxe and Superior plus have connecting room options however we have very limited Superior plus rooms. Both categories have sea views as well. connecting rooms are subject to availability, please include this request when making your booking.
Lin M wrote a tip Nov 2022
17 contributions2 helpful votes
5.0 of 5 bubbles
"Recommended hotel for Melaka tourists as it is close to shopping malls and historical places."
Read full review
HGGOH wrote a tip Mar 2020
Melaka, Malaysia3 contributions2 helpful votes
5.0 of 5 bubbles
"Great location to have event"
Read full review
F.A wrote a tip Jan 2020
Dubai, United Arab Emirates32 contributions4 helpful votes
5.0 of 5 bubbles
"Get a high floor room , you will enjoy the view"
Read full review
Wanderlust wrote a tip Jan 2020
2 contributions1 helpful vote
5.0 of 5 bubbles
"Higher floor with a seaview room"
Read full review
Mohamed A wrote a tip Dec 2019
1 contribution
5.0 of 5 bubbles
"the best view at high floor"
Read full review
Not the right property for you?
There are more places to choose from in the Melaka area.
LOCATION
MalaysiaMelaka StateCentral Melaka DistrictMelaka
NUMBER OF ROOMS
580
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

HATTEN PLACE MELAKA: See 391 Hotel Reviews and 587 Photos

Frequently Asked Questions about Hatten Place Melaka
Which popular attractions are close to Hatten Place Melaka?
Nearby attractions include Menara Taming Sari (1.9 km), Middleburg Bastion (0.8 km), and Portuguese Square (0.6 km).
What are some of the property amenities at Hatten Place Melaka?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Hatten Place Melaka?
Top room amenities include air conditioning, a flat screen TV, and a bidet.
What food & drink options are available at Hatten Place Melaka?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hatten Place Melaka?
Yes, free parking, a parking garage, and paid public parking nearby are available to guests.
What are some restaurants close to Hatten Place Melaka?
Conveniently located restaurants include Bica & Co Courtyard Cafe, Wa Zen Japanese Restaurant, and Nyonya Makko Restaurant.
Are there opportunities to exercise at Hatten Place Melaka?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Hatten Place Melaka?
Yes, dry cleaning and laundry service are offered to guests.
Does Hatten Place Melaka offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hatten Place Melaka?
The staff speaks multiple languages, including English, Chinese, and Malay.
Are there any historical sites close to Hatten Place Melaka?
Many travellers enjoy visiting A Famosa Fort (1.7 km), The Royal Press (2.2 km), and Casababa Gallery (2.3 km).
All Melaka HotelsMelaka Hotel DealsLast Minute Hotels in MelakaHotels near Hatten Place Melaka
Things to DoRestaurantsFlightsHoliday RentalsTravel StoriesCruisesCar Hire