Hatten Place Melaka
Jalan Melaka Raya 23, Melaka 75000 Malaysia
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About
#36 of 259 hotels in Melaka
Location
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Service
Value
Strategically located and easily accessible, Hatten Place is the go-to place for style and fun. Located within the iconic Hatten City, escape and experience the best of both worlds from calming sea to bustling city. Perfect for today’s modern and sophisticated traveller, Hatten Place keeps you digitally connected without compromising comfort and hospitality. Come stay, dine, relax, meet and discover “The Place to Be”.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Karaoke
Kids stay free
Kids pool
Valet parking
Paid public parking on-site
Wifi
Swimming pool toys
Infinity pool
Outdoor pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kids' meals
Outdoor dining area
Special diet menus
Rooftop bar
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun deck
Sun loungers / beach chairs
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Flatscreen TV
Sofa bed
Bidet
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, Chinese, Malay
Location
Full view
85Good for walkers
Grade: 85 out of 100
48Restaurantswithin 0.5 km
6Attractionswithin 0.5 km
Contact
Jalan Melaka Raya 23, Melaka 75000 Malaysia
Getting there
Car HireSee all Melaka car hire
403Reviews19Q+A45Room tips
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Location good (near malls and walkable to Jonker). The free shuttle bus to Jonker walk has ceased and it was difficult to get grab drivers during peak hours. We booked a junior suite and a Hatten suite for our family. First junior suite was dingy, had leaking toilet ceiling and the door was stuck and couldn’t be opened for a while (imagine the panic). Were given a room next door and it was thankfully better- at least looks refreshed after the covid period. But the Hatten Room was worth the money. Spacious, bright and clean. Will book again. However, the towels were threadbare for all rooms (and seem to be in low supply). Not only did they take forever to send towels up, the housekeeping staff took my new, unused towels away with the used ones and didn’t replace them! Just bring your own. Room service food were very tasty, Buffet breakfast mediocre. Do check if your stay coincide with a public holiday. Ours did and there was a painful jam to the hotel, long queue to check-in, long wait for lifts all the time, super difficult to find a table during breakfast.…
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Really there's nothing wrong with it, it's just one of those generic cookie cutter hotels. Well it's out of the way, the mall downstairs is empty. The lifts to get up to the hotel were often crowded with a long wait (it was christmas time). Breakfast was the usual crowded thing in these big hotels. My partner wanted somewhere with a pool so I thought we'd try that end of town. I prefer smaller hotels with character. On the positive side, if you like these kind of hotels, the service was professional, the pool good/clean, the breakfast was a huge range, the building and rooms were modern and in good condition.
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Date of stay: January 2020
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hatten Place, Marketing at Hatten Place Melaka
Responded 12 Apr 2020
Thank you for your feedback. We are glad to learn that overall it was a pleasant stay although you do prefer smaller hotels. At Hatten Hotels Worldwide we have a range of hotels to cater to various traveller preferences. For your next visit, do check out our sister property Estadia which is a uniquely Peranakan themed boutique hotel. We look forward to welcoming you back to Hatten Hotels Worldwide during your next holiday in Melaka.
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I happened to not very well physically during my last visit to Melaka. But I thank God for me to meet with some managers of this hotel who truly care for their in house guests. For example, Mr. William Gan upgrade our room to next level is bigger room with king size bed and astonishing view of Straits Malacca. Even though the bathroom door not working well and the room drawer can open by itself. But I still want to thanks William that made me and hubby will always remember Melacca town and it's best sea view from hotel. Miss Abby is another duty manager who desire praise. She went extra mile to get me pads because out off emergency at 4am early in the morning. She was truly helpful. This made me feel safe to stay at Hattten Place in our next visit to Melaka. Well done to others whom I didn't have their, l truly appreciated their helps. Thank you all and God bless you too.…
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Hatten Place, Marketing at Hatten Place Melaka
Responded 30 Mar 2020
Thank you for sharing your recent experience at Hatten Place. We are glad to hear that overall it was a pleasant stay and hope you are feeling better now. Your kind compliments have been conveyed to both William and Abby for going the extra mile to ensure your stay with us was a memorable one. We look forward to welcoming you back soon.
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+1
5 star hotel that you can afford for world heritage location Recommended for all travellers and tourist local and abroad Clean place and room Great bathroom, great city, sea view and 360 skydeck view, spacious room, Big tv screen, comfortable bed with best ever sound system on tv, Friendly staff and very nice and tasty local and continental breakfast and dinner was so good
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hatten Place, Marketing at Hatten Place Melaka
Responded 15 Mar 2020
Thank you for your review. We hope that overall it was a pleasant stay and look forward to welcoming you back soon.
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Great layout and large led screen Good sound system Friendly staff and credit to ms kavita n team Have special tea break arrangement and food is great Nicely setup with great arrangement done to the satisfaction of organiser
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Date of stay: March 2020Trip type: Travelled on business
Cleanliness
Service
Room Tip: Great location to have event
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hatten Place, Marketing at Hatten Place Melaka
Responded 12 Mar 2020
Thank you for your review. We are delighted to read that you had a pleasant stay with us and everything from the room and event services has catered to your needs. Your kind compliments have been conveyed to Ms Kavita and her team and we look forward to welcoming you back to Hatten Place soon.
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It's a really nice family-oriented hotel. It's a little out of the way but they do have a frequent shuttle bus to the centre where the action is. They are close to the Portuguese Village food centre which is ace and they also have a unique gig themselves being the tallest building in Melaka and having a sky-park walk-way, bar and couple of neat restaurants. The hotel is also on top of a shopping centre which is a little deserted but still, we found a few things in there for the kids. We had a few issues with it being CNY and being so very busy at breakfast, zero taxis and/or shuttle-bus so we were 'hotel-locked' but that is CNY for you, great Korean restaurant a minute walk over the road. For the $ it is a great value place, just don't expect to pop to Jonkers, it's a bit of a jaunt but therein lies some adventure.…
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hatten Place, Marketing at Hatten Place Melaka
Responded 6 Mar 2020
Thank you for taking the time to share your CNY holiday here at Hatten Place with us. We are glad that despite the holiday hustle and bustle, overall it was a pleasant stay and that you managed to explore the sights of the city from Sky Deck. We look forward having you stay with us again soon.
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Our room was on the 19th floor, 1925. Room is decent although it’s not spacious. Melaka is hotter than other part of malaysia, that’s what I’ve been told. I called the operator to send someone to fix/reset the AC as it was extremely hot. The set when we came in was 29 degrees and when a staff came in, he said and seen that he was doing something, however after been an hour in the room, there was nothing changed. Then I called the operator again and explained that there’s no temperature changes since the last guy fixed it. Another staff came in and he was seen to be changing the setting, and explained that because of the room location, it’s bound to be hotter, but eventually will get colder at night. We went out for dinner in town, then when we got back around 11.30 pm, the temperature was still the same when we left. And I was too lazy to call someone, as I have done twice earlier and nothing changed. Then we decided to check out the next day. The point is, we have called for help and wish that the problem have been corrected on the second time we called?. …
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Hatten Place, Marketing at Hatten Place Melaka
Responded 6 Mar 2020
Thank you for sharing your recent experience with us. We sincerely apologise for the discomfort and have shared this with the team to check on the room in question and ensure it is duly rectified. We hope you will allow us the opportunity to create a better experience for your in future.
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Make many trips to malacca but this is the best stay that I ever had! 1. Room is nice, tidy, clean. Felt comfortable to stay and sleep. The air conditioner is functioning well. Bed and pillow are just soooo comfortable! The rooms is big enough for me! 2. Request for a high floor and the view is perfect. Even though is not a sea view. 3. Washroom is being clean up well, all those hotel amenities is provided. 4. Operator is polite and patience in handling guest enquiry. 5. Thumbs up for concierges or bell attendant standing in front of the lift, he welcome and greet every guest that come to the hotel! Forgot to ask for his name. 6. Swimming pool is a good point also! Just too cold... The only thing is maybe the front desk staff can be more warmly on welcoming the guest , smile more! Morning breakfast is consider nice as there’s a lot of choice, Chinese, western, Malays, locals , many options to choose! Such as Porridge, buns, eggs, mee, and Nasi lemak- A Malaysian loved breakfast ! There’s an element mall near the hotel, 7-11 at outside the hotel. Just take the lift and go to ground floor, you can buy some supper stuff at 7-11! Will definitely come back to this hotel for next visit!…
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Hatten Place, Marketing at Hatten Place Melaka
Responded 3 Mar 2020
We are delighted that you had an awesome stay with us. Do visit us again during your next holiday in Melaka.
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I went to this hotel just last week. I love the hotel service. The room, facilities is so nice. The hotel location also near to the town. The hotel itself so nice and comfortable. Will definitely come back.
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Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hatten Place, Marketing at Hatten Place Melaka
Responded 3 Mar 2020
We are delighted that you had a pleasant stay with us. We look forward to welcoming you back to Hatten Place during your next holiday in Melaka.
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Job Well Done: 1. Staff were great from Front Desk, Concierge, Housekeeping and Restaurant Service. 2. Room was clean and well made up. 3. Fast service attending to problem with room key card access. 4. Car park brightly lit with spacious driveways. 5. Lobby was spacious and clean. 6. Check-in & check-out were fast & efficient. Could be Improved: 1. Bathroom plumbing caused stinky smell from pipes to permeate whole room (caused funky-smelling towels too). 2. Hotel public areas and room do not have fresh smell. 3. Public elevators and public areas on room floors are stuffy & uncomfortable as there was neither air-conditioning nor air circulation. 4. Some breakfast buffet dishes were not refilled and had to ask or remind kitchen service staff. 5. Bread & butter pudding and vanilla cream were served cold as kitchen staff forgot to warm both up and served directly from chiller; clumpy cream sauce was quite gross actually.…
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hatten Place, Marketing at Hatten Place Melaka
Responded 24 Feb 2020
Thank you for sharing your recent experience with us. We are striving to rectify and improve the areas mentioned. We hope to be of better service to you in future.
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LOCATION
MalaysiaMelaka StateCentral Melaka DistrictMelaka
NUMBER OF ROOMS
580
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Claim Your Listing Frequently Asked Questions about Hatten Place Melaka
Which popular attractions are close to Hatten Place Melaka?
Nearby attractions include Sky Deck Hatten City (0.2 km), The One Cafe (0.4 km), and Jumpers Land (0.2 km).
What are some of the property amenities at Hatten Place Melaka?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Hatten Place Melaka?
Top room amenities include air conditioning, a flat screen TV, and a bidet.
What food & drink options are available at Hatten Place Melaka?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hatten Place Melaka?
Yes, free parking, a parking garage, and paid public parking nearby are available to guests.
What are some restaurants close to Hatten Place Melaka?
Conveniently located restaurants include Wa Zen Japanese Restaurant, Eggxtra, and Palsaik Korean BBQ - Melaka Raya.
Are there opportunities to exercise at Hatten Place Melaka?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Hatten Place Melaka?
Yes, dry cleaning and laundry service are offered to guests.
Does Hatten Place Melaka offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hatten Place Melaka?
The staff speaks multiple languages, including English, Chinese, and Malay.
Are there any historical sites close to Hatten Place Melaka?
Many travellers enjoy visiting A Famosa Fort (1.0 km), The Royal Press (2.2 km), and Casababa Gallery (2.3 km).