Hatten Place Melaka
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Jalan Melaka Raya 23, Melaka 75000 Malaysia
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Room & Suite (179)
Dining (62)
About
#36 of 248 hotels in Melaka
Location
Cleanliness
Service
Value
Strategically located and easily accessible, Hatten Place is the go-to place for style and fun. Located within the iconic Hatten City, escape and experience the best of both worlds from calming sea to bustling city. Perfect for today’s modern and sophisticated traveller, Hatten Place keeps you digitally connected without compromising comfort and hospitality. Come stay, dine, relax, meet and discover “The Place to Be”.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Karaoke
Kids stay free
Kids pool
Valet parking
Paid public parking on-site
Wifi
Swimming pool toys
Infinity pool
Outdoor pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Kids' meals
Outdoor dining area
Special diet menus
Rooftop bar
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun deck
Sun loungers / beach chairs
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Flatscreen TV
Sofa bed
Bidet
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, Chinese, Malay
Location
Full view
86Good for walkers
Grade: 86 out of 100
47Restaurantswithin 0.5 km
7Attractionswithin 0.5 km
Contact
Jalan Melaka Raya 23, Melaka 75000 Malaysia
Getting there
Car HireSee all Melaka car hire
402Reviews19Q+A45Room tips
Reviews
Traveller rating
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A 5 star hotel that doesn't cost a bomb. There's also a sauna and stim room, but the pool is little too cold. There are shops below the hotel so it is so convenient. Getting our room was quite late but in the end they upgraded our room so that's alright then.
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Date of stay: January 2020
2 Helpful votes
Helpful
Response from Hatten_Place, Public Relations Manager at Hatten Place Melaka
Responded 3 Feb 2020
We are glad that you enjoyed your stay with us and certainly hope to welcome you back during your next visit to Melaka.
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+1
Value for money,free carpark,nice 360° view at skydeck,free stuttle bus and good hospitality an very helpful staff with a great smile.Thanks for Rahim for tidy up my room and its so comfortable.thanks a lot guys..keep up your good work.I will come again and we very enjoy our stay. THANKS HATTEN PLACE
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Date of stay: January 2020
3 Helpful votes
Helpful
Response from Hatten_Place, Public Relations Manager at Hatten Place Melaka
Responded 29 Jan 2020
Thank you for your review. We are delighted to read that you had a pleasant stay with us and everything from the room and services has catered to your needs. Your kind compliments have been conveyed to Mr Rahim and we look forward to welcoming you back to Hatten Place soon.
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Hatten Place Melaka is D Place to be...i recomend to all travellers stay in this hotel. Staffs is all very friendly from checking in to Food and Beverage... Food is well served at coffee house ..cleanliness is on top notch...my room is always clean by house keeping and the entire public area is clean. I will come back to Melaka and stay in this awesome property...
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Date of stay: January 2020
Helpful
Response from Hatten_Place, Public Relations Manager at Hatten Place Melaka
Responded 28 Jan 2020
We are glad that you enjoyed your stay with us and certainly hope to welcome you back during your next visit to Melaka.
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1.Hotel room: Small & no place to walk TV channels limited Air-conditioner is old & faulty, still feeling hot despite turning on to the highest setting Bedsheet has blackish stains that looks disgusting 2. Bathroom: Shower gel not provided, wrongly gave 2 shampoo instead Toothbrush & toothpaste not provided, only available upon request Bathroom curtain is infested with mold & fungus Only 2 towels provided 3. Breakfast buffet Low quality foods, not up to 5-star standard Some worse than a 3-star hotel's foods Wait for long queue to get a seat Cannot cope with the demand, need to put extra tables & chairs at the corridor outside of the restaurant Food is always finished & not refilled Waiters do not keep your used plates & bowls thus your table is crowded with dirty plates &…
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Date of stay: January 2020
Helpful
Response from Hatten_Place, Public Relations Manager at Hatten Place Melaka
Responded 14 Jan 2020
Thank you for your review with us. Please accept our sincere apologies for your disappointment during your recent stay at our hotel. It is always our highest priority to ensure that our guests leave the hotel happy and satisfied at all times. Your feedback is very valuable to us, as we strive to improve with each and every stay. We hope to have the opportunity to create a better experience for you in future.
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+1
Purpose of writing this review is due to no feedback from Hatten Place Hotel, hotel may refer my email to reservation2@hattenplace.com and stay@hattenplace.com Hotel did not take guest review seriously, meanwhile I would like to share my experience with Hatten Place Melaka. 1. Waited one and half hour for check-in, truly understand long queue due to school holiday. No basic greetings from and customer service from receptionist. 2. Booking confirmed on 5th November and I understand booking you had putting remark on the connection room. Yet I’m getting room with 2 different floor Level 30 and Level 28 which the key card unable to access to other floor. 3. Booked 2 rooms, one of the room (2830) was VACANT DIRTY (refer to attached photos). Called reception and waited 30 minutes…
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Date of stay: December 2019
Helpful
Response from Hatten_Place, Public Relations Manager at Hatten Place Melaka
Responded 7 Jan 2020
Thank you for your review. Please accept our sincere apologies for the inconvenience encountered during your recent stay at our hotel. Stringent measures have been taken to address these issues and we hope to have another chance to create a better experience for you during your next stay.
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PRICE RANGE
US$33 - US$53 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaMelaka StateCentral Melaka DistrictMelaka
NUMBER OF ROOMS
580
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