Hatten Place Melaka
Jalan Melaka Raya 23, Melaka 75000 Malaysia
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Room & Suite (213)
Dining (64)
About
#36 of 265 hotels in Melaka
Location
Cleanliness
Service
Value
Strategically located and easily accessible, Hatten Place is the go-to place for style and fun. Located within the iconic Hatten City, escape and experience the best of both worlds from calming sea to bustling city. Perfect for today’s modern and sophisticated traveller, Hatten Place keeps you digitally connected without compromising comfort and hospitality. Come stay, dine, relax, meet and discover “The Place to Be”.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Karaoke
Kids stay free
Kids pool
Valet parking
Paid public parking on-site
Wifi
Swimming pool toys
Infinity pool
Outdoor pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kids' meals
Outdoor dining area
Special diet menus
Rooftop bar
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun deck
Sun loungers / beach chairs
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Flatscreen TV
Sofa bed
Bidet
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, Chinese, Malay
Location
78Somewhat walkable
Grade: 78 out of 100
50Restaurantswithin 0.5 km
6Attractionswithin 0.5 km
Jalan Melaka Raya 23, Melaka 75000 Malaysia
Getting there
Car HireSee all Melaka car hire
406Reviews20Q+A46Room tips
Reviews
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Popular mentions
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Most Recent
We really enjoyed stay at this hotel,very comfortable room,clean with good amenities..really good for couple or just one day trip..nice view,the staff are fantastic,overall high standard or service.thank you for making our stay great and memorable.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Hatten_Place, Public Relations Manager at Hatten Place Melaka
Responded 30 Dec 2019
We are delighted that you had a pleasant stay with us. We look forward to welcoming you back to Hatten Place during your next holiday in Melaka.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
View fantastic, value for money, comfortable stay, staff was fantastic, and offer warm services, room cleaning met up expectation.. All staff was perfect and always smile. It shows good training for all..
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hatten_Place, Public Relations Manager at Hatten Place Melaka
Responded 30 Dec 2019
We are delighted that you had a pleasant stay with us. We look forward to welcoming you back to Hatten Place during your next holiday in Melaka.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fantastic staff great food and great services . Hotel facilities was superb value for money . Indeed will be coming in again to stay here . Thanks so much Hatten Place for making my stay memorable experience
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hatten_Place, Public Relations Manager at Hatten Place Melaka
Responded 30 Dec 2019
We are delighted that you had a pleasant stay with us. We look forward to welcoming you back to Hatten Place during your next holiday in Melaka.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The room got conecting door so we feel very comfortable to enjoy with family, swimming pool very nice also got gym there and sauna..we all fun here ... Internet very fast.. food very good.... We stay there two night... And very enjoy...
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hatten_Place, Public Relations Manager at Hatten Place Melaka
Responded 30 Dec 2019
We are delighted that you had a pleasant stay with us. We look forward to welcoming you back to Hatten Place during your next holiday in Melaka.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
view very nice, the staff there very friendly and helpful, the internet fast, a lot of facilities. view very nice especially at Skydeck. pool beautiful and got the gym . free entrance for guest goes to Skydeck.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hatten_Place, Public Relations Manager at Hatten Place Melaka
Responded 30 Dec 2019
We are delighted that you had a pleasant stay with us. We look forward to welcoming you back to Hatten Place during your next holiday in Melaka.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I didn't expect a surprise from the hotel on my birthday .. I really appreciate it. very quiet, clean, beautiful view. facilities are also provided, there is a gym, swimming pool, free entry-level sky deck, sauna, internet very fast and more.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hatten_Place, Public Relations Manager at Hatten Place Melaka
Responded 30 Dec 2019
We are delighted that you had a pleasant stay with us. We look forward to welcoming you back to Hatten Place during your next holiday in Melaka.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had checked in last week, understand that the hotel is busy, but the staff was doing great job to fulfill the guest needs. really amazing went into the room was really modern furniture, clean and the city view was superb. breakfast was good and Skydeck got good and nice city and ocean view. can see Ledang mount from there.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Hatten_Place, Public Relations Manager at Hatten Place Melaka
Responded 29 Dec 2019
We are delighted that you had an awesome stay with us. Do visit us again during your next holiday in Melaka.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Spend 2-nights and honestly, there are better choices in Melaka. Glad I didn't extend. I'm not into the Lobby at 12th floor with sharing lifts with mall visitors, to add into your misery - the lifts are so freaking slow! The hotel to be honest, is seriously gloomy. Room was really small though the view is pretty nice at night with the lights. bathroom was small-moldy-disgusting. Pool was seriously tiny, I just don't get it. Breakfast buffet was pretty good with good variety, taste was okay. Love the croissant though, and bread pudding. Overall, I think I'll have to pass. It's seriously disappointing.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Hatten_Place, Public Relations Manager at Hatten Place Melaka
Responded 29 Dec 2019
Thank you for your review in both Agoda and Trip Advisor. Please accept our sincere apologies again for the inconvenience encountered during your recent stay at our hotel. Stringent measures have been taken to address these issues and we hope to have another chance to create a better experience for you during your next stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The checkin queue is like JB custom, at least 45 mins wait and they are running out of seats at the waiting area. Frankly, this is worse than any other 2 stars hotel or hostel. It is cheap but you can get better service at another hotel. The hotel is not ready to accommodate this volume and severely understaffed. Will not be booking any more hatten hotel chains! If you have unfortunately booked this place and unable to cancel, please check in at 8pm to avoid the check in crowd.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hatten_Place, Public Relations Manager at Hatten Place Melaka
Responded 29 Dec 2019
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Checked in for two nights, reception took over twenty minutes even at off-peak check-in time. Shower was incredibly moldy, the curtain was so stained with mold that I didn't even want to enter. Went and told reception and asked for a thorough shower cleaning (I had booked a deluxe room, this absolutely shouldn't have happened) and she said they would take care of it. Came back a few hours later, room had been tidied but shower was exactly the same. Disgusting. Parking is free but reception always has such long lines that redeeming the parking pass each time you enter will waste more time than it's worth. Avoid this place.
Read more
Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Hatten_Place, Public Relations Manager at Hatten Place Melaka
Responded 29 Dec 2019
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LOCATION
MalaysiaMelaka StateCentral Melaka DistrictMelaka
NUMBER OF ROOMS
580
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