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Hatten Place Melaka
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Jalan Melaka Raya 23, Melaka 75000 Malaysia
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Room & Suite (179)
Dining (62)
About
#36 of 248 hotels in Melaka
Location
Cleanliness
Service
Value
Strategically located and easily accessible, Hatten Place is the go-to place for style and fun. Located within the iconic Hatten City, escape and experience the best of both worlds from calming sea to bustling city. Perfect for today’s modern and sophisticated traveller, Hatten Place keeps you digitally connected without compromising comfort and hospitality. Come stay, dine, relax, meet and discover “The Place to Be”.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Karaoke
Kids stay free
Kids pool
Valet parking
Paid public parking on-site
Wifi
Swimming pool toys
Infinity pool
Outdoor pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Kids' meals
Outdoor dining area
Special diet menus
Rooftop bar
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun deck
Sun loungers / beach chairs
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Flatscreen TV
Sofa bed
Bidet
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, Chinese, Malay
Location
Full view
86Good for walkers
Grade: 86 out of 100
47Restaurantswithin 0.5 km
7Attractionswithin 0.5 km
Contact
Jalan Melaka Raya 23, Melaka 75000 Malaysia
Getting there
Car HireSee all Melaka car hire
402Reviews19Q+A45Room tips
Reviews
Traveller rating
- 123
- 105
- 76
- 46
- 52
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- English
Our room was on the 19th floor, 1925. Room is decent although it’s not spacious. Melaka is hotter than other part of malaysia, that’s what I’ve been told. I called the operator to send someone to fix/reset the AC as it was extremely hot. The set when we came in was 29 degrees and when a staff came in, he said and seen that he was doing something, however after been an hour in the room, there was nothing changed. Then I called the operator again and explained that there’s no temperature changes since the last guy fixed it. Another staff came in and he was seen to be changing the setting, and explained that because of the room location, it’s bound to be hotter, but eventually will get colder at night. We went out for dinner in town, then when we got back around 11.30 pm, the…
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Date of stay: March 2020
2 Helpful votes
Helpful
Response from Hatten Place, Marketing at Hatten Place Melaka
Responded 6 Mar 2020
Thank you for sharing your recent experience with us. We sincerely apologise for the discomfort and have shared this with the team to check on the room in question and ensure it is duly rectified. We hope you will allow us the opportunity to create a better experience for your in future.
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Make many trips to malacca but this is the best stay that I ever had! 1. Room is nice, tidy, clean. Felt comfortable to stay and sleep. The air conditioner is functioning well. Bed and pillow are just soooo comfortable! The rooms is big enough for me! 2. Request for a high floor and the view is perfect. Even though is not a sea view. 3. Washroom is being clean up well, all those hotel amenities is provided. 4. Operator is polite and patience in handling guest enquiry. 5. Thumbs up for concierges or bell attendant standing in front of the lift, he welcome and greet every guest that come to the hotel! Forgot to ask for his name. 6. Swimming pool is a good point also! Just too cold... The only thing is maybe the front desk staff can be more warmly on welcoming the guest , smile…
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Date of stay: February 2020
2 Helpful votes
Helpful
Response from Hatten Place, Marketing at Hatten Place Melaka
Responded 3 Mar 2020
We are delighted that you had an awesome stay with us. Do visit us again during your next holiday in Melaka.
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I went to this hotel just last week. I love the hotel service. The room, facilities is so nice. The hotel location also near to the town. The hotel itself so nice and comfortable. Will definitely come back.
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Date of stay: March 2020
Helpful
Response from Hatten Place, Marketing at Hatten Place Melaka
Responded 3 Mar 2020
We are delighted that you had a pleasant stay with us. We look forward to welcoming you back to Hatten Place during your next holiday in Melaka.
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Job Well Done: 1. Staff were great from Front Desk, Concierge, Housekeeping and Restaurant Service. 2. Room was clean and well made up. 3. Fast service attending to problem with room key card access. 4. Car park brightly lit with spacious driveways. 5. Lobby was spacious and clean. 6. Check-in & check-out were fast & efficient. Could be Improved: 1. Bathroom plumbing caused stinky smell from pipes to permeate whole room (caused funky-smelling towels too). 2. Hotel public areas and room do not have fresh smell. 3. Public elevators and public areas on room floors are stuffy & uncomfortable as there was neither air-conditioning nor air circulation. 4. Some breakfast buffet dishes were not refilled and had to ask or remind kitchen service staff. 5. Bread & butter pudding and…
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Date of stay: February 2020
Helpful
Response from Hatten Place, Marketing at Hatten Place Melaka
Responded 24 Feb 2020
Thank you for sharing your recent experience with us. We are striving to rectify and improve the areas mentioned. We hope to be of better service to you in future.
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1. Staff Nu Aim from reception was very rude over the phone when we called for service from the room. Later that day when we went to the counter to validate our parking ticket, he was not even bothered to address us. Instead he was playing with his handphone. 2. Found a dirty underwear from the previous guest together with the clean towels. 3. When requested for iron and ironing board, they said there is no more available. However, when housekeeping brought it to the room, they said there are many available just that it is all in the store. I guess the staff is just lazy. Hotel with bad service! Will never go there again!
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Date of stay: December 2019
Helpful
Response from Hatten_Place, Public Relations Manager at Hatten Place Melaka
Responded 10 Feb 2020
Thank you for sharing your feedback with us. We sincerely apologise for the experience encountered and rest assured stringent measures will be taken to address the issues at hand. We have reached out to you to obtain more information on your stay with us to facilitate our investigations and hope to hear from you soon. We apologise once again and hope to hear from you soon.
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PRICE RANGE
US$33 - US$53 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaMelaka StateCentral Melaka DistrictMelaka
NUMBER OF ROOMS
580
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