Pros- excellent customer service and awesome location. It’s right at the doorstep of Jonker Street thoroughfare! Almost everything - food, street shopping, historical sites are within walking distance. There’s a night market right in front on Fridays Saturdays and Sundays Yet there’s a secure car park behind. That suited us perfectly. The rooms & bathrooms are clean . There’s a rain shower and bathtub in bathroom. Rooms are clean with clean & comfortable linens. High ceiling rooms. The reception hall and little courtyard was airy & cooling. As we were there from Sunday to Monday , we were allowed late checkout :) Cons- stairs & steps. As this is a renovated boutique hotel in an old shophouse building, the stairs were narrow & no lifts. For those with no mobility issues, it’s perfectly okay. Staff were ready & helpful with luggages. In the rooms we stayed, there are steps either at room door entrance & bathroom entrance . It’s okay . Just be mindful.…
Simple, tidy, very comfortable. Took three rooms two grand deluxe family and one deluxe family. Paid rm 130 per nite for deluxe and rm 270 pernite for grand deluxe family. Rooms are fully air conditioned and equipped with fridge and hair dryer with private bathroom. Location is superb as it is located at the entrance of jonker night market and the hotel has private parking at the back of hotel.
We walk in to inquire for rooms. Being a week end and Covid circumstances, there were rooms available. Staff were friendly. They were willing to show us the room before we confirm to book. Overall it was very good, clean and well kept. Except the room was not bright enough.
We checked in, went to our room (climbing a dirty narrow flight of stairs), only to find in the stained, dingy hallway a massive pile of filthy sheets blocking our doorway. We climbed past it to enter our room - and remained there for 5 seconds! It STANK of cigarettes - as does the hotel, despite the mo smoking signs everywhere. Hotel refunded our stay without question. But avoid this disgusting place. It is run down, dirty, smelly & foul. I am furious having driven for hours to get to Malacca. At least we should be able to find somewhere else to stay.
I m so amazed by the service Jonker Boutique Hotel given to me. I m working in Singapore and 2 of my friends will be staying in the hotel on 6 March till 8 March 2020. We would like to give our friend a birthday surprise on 7 March 2020 on her actual birthday. We had ordered a cake. However, the cake shop not able to deliver it to the hotel. I called and check with the hotel is there anyways to help us to pick the cake up and make it a little surprise for us as we are in Singapore. Jonker Boutique Hotel staffs were so great and actually help us on this special request. I m so appreciate and happy. Good job Jonker Boutique Hotel. I will definitely go back for the stay again.