MasBro Village

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About

#3 of 3 special inns in Melaka
1.7 of 5 bubbles
Location
1.0 of 5 bubbles
Value
1.0 of 5 bubbles
Service
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Detailed Reviews
Safari67715670223 wrote a review Dec 2022
2.0 of 5 bubbles
The structure of the building were unique but inside the room looks old. It is smelly on the main hall and the toilet was smelly as well. The drain in the toilet was so dirty and the top kitchen wash basin near the tap was dirty as well which need cleaning and scrubbing. There are alot of ants crawling around the basin and the kitchen floor. Really disgusting. Top floor toilet is much cleaner. They should provide toilet paper as well. Swimming pool was clean. I don't think I will come back again. Just one visit for the memory.
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Date of stay: December 2022
1.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
These reviews are machine translated from their original language. Show machine translations?
amirah wrote a review Nov 2024
Bandar Baru Bangi, Malaysia
2.0 of 5 bubbles
Positive
- There's a private room to arrange family day

Negative
- Dirty room, dusty
- Dirty toilet
- dirty water swimming pool
- Slow staff helping.
- Price xsesuai with room conditions
- Water is dirty.

I hope the owner can check the resort's condition. It's well-organized and clean.
The area is interesting but dear..

Going here again?
- No.
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Automatically translated
Date of stay: October 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mahani B wrote a review Nov 2016
+1
2.0 of 5 bubbles
Were there for a 3D 2N stay. Was not expecting sky high hopes but was hoping that its going to be a memorable stay. We were wrong.
Receptionist wasn't friendly. Lied to us that they have staffs on standby after 2200hrs. Was about to ask for assistance when she quickly turn off the office lights n locked the doors. Swimming pool dirty. Stairs very steep. Parents had difficulty going to bed. Dirty sofa bed. Toilet in the lower floor dont have water heater. When sum1 else is using any of the toilet..the other person will have to wait as the water pressure is non existance. No food available..have to cater.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anis A wrote a review Feb 2018
1.0 of 5 bubbles
My sister book a unit here, just to celebrate her daughter birthday's on 17 FEB 2018.
Done pay, but upon arrived, reception area were closed at 5PM! They nvr stated that the recption area will be closed, neither that they inform us about it! We unable to chk in, had call their staff/owner many times, but their fon was off!!!
Their pool was too dirty and not hygienic!
We are Very dissapointed and angry at them.
Masbro Village Melaka, was just a scam!!
Worst Management ever!
Worst in every aspect.
Pls dont ever planned to come here to stay, or you'll be experiencing the same condition as ours.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mich H wrote a review Mar 2018
2.0 of 5 bubbles
Amenities are not well prepared, the swimming pool is dirty and can't even see the bottom, no wifi, no toilet paper and when I approached the counter they say it is finished. The manager also shouted at us when he see us entering the pool area because he thought that we were not the guests. It is understandable to verify guest's identity but shouting at guests is not a professional way.Fancy design but bad hospitality. Amenities are not well prepared, the swimming pool is dirty and can't even see the bottom, no toilet paper and when I approached the counter they say it is finished. The manager also shouted at us when he see us entering the pool area because he thought that we were not the guests. It is understandable to verify guest's identity but shouting at guests is not a professional way.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Faz Aziz wrote a review Jun 2017
Kuala Lumpur, Malaysia
+1
3.0 of 5 bubbles
We've been to Malacca for a short trip with our bestfriend and booked one unit here. We manage to get the last unit due to school holiday.

Upon arrival, the room was not ready yet and we have to wait for hours. During conversation earlier through whatsapp, the person said check in time at 3pm. I am a hotelier and I don't have guts to make my guest wait. 4pm is acceptable. We only got our room at 630pm! We had baby as well. And just imagined how tired the baby for a long journey from KL.

To avoid everyone mood's spoiled, we try our level best to entertain ourselves and be positive, ouh its school holiday. ouh its manning issue. ouh ouh ouh. Its not guest issue. You as management have to find solution for your manning issue. Not us.

As we all know there were no food provided, we went out for dinner and spend some time at town. Overall, the room and others facilities were ok. The kitchenette, TV, water heater, cleanliness all okay.

During check out, also took a long time for check out. While waiting, we heard one of the guest complaining that he brought his towel (hotel's towel) to pool but when they finished, the towel has been collected by the staff.

But the person at the counter said the guest lost their towel and no staff collected it and charged him RM50 for the missing towel. The guest was very upset since he has been accused by things that not came from his fault.

Please take care of your belongings even though the hotel towel itself. They may charged you for no reason.

You have nicest place to accommodate your guest, and ongoing units to be built. Please built your warm hospitality to the guest as well. Your homestay are so lovely and cozy.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nothing217 wrote a review Nov 2016
Kuala Lumpur, Malaysia
2.0 of 5 bubbles
Last week check in
Our resort nearest the main road
Environment is noisy because of nearest the main road
The water supply at 1st level (bedroom) was shortage and complain to their staff, but no action by them.

Swimming pool - need wear swimming clothes.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amy L wrote a review Jan 2017
2.0 of 5 bubbles
👍A nice resort to stay
👍Staff very helpful when we asked for something or direction
👎Little amenities
👎No wifi at all
👎No food inside the resort....have to go outside the resort to get foods
👎Dangerous steep staircase, have to be very careful when going down the staircase
👎Not a wheelchair user friendly
👎Not for old folks
👎Bus stop available outside the resort but not sure of the schedules
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Noreen S wrote a review Jan 2017
+1
4.0 of 5 bubbles
- Something unique for Malaysia.. First time seeing such place.
- Not a typical hotel or resort but i should call it a beautiful homestay as they only hv accomodation (no inhouse activities nor eateries)
- Enjoy snap snap click click all the way cos of the colorful houses and beautiful turnout in the pictures
- Clean be it in the house or outside surrounding
- Still quite new, they are still expanding few more houses
- I stayed at house no.11 which is directly facing pool
- Per house is only RM280, good for 4 pax but max can go up to 6pax (RM30 chargeable for extra person)
- Private property, so outsiders cant go in & out anyhow they like. Main gate key is included together with your house key (unlock & lock the main gate yourself if you need to go out)
- wheelchair unfriendly bcos ALL the area are covered with stones, not even a levelled tar road. The house stairs to the bed and 2nd level is very steep.
- No eateries, but there is a foodstall just right outside Masbro itself.
- Nearby drive to Tesco and other eateries
- Not in Melaka town but it's only 6km-15km to Melaka town, Ayer Keroh, Jonker Walk
- My kids love the colourful houses
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
500|\| wrote a review Dec 2018
2.0 of 5 bubbles
I came to this hotel few years ago when it first established. It was very nice and the service provided was good. However, IT IS NOT AS GOOD AS BEFORE even though outwardly it SEEMS more established than before. The room cleanliness is poor and I have to borrow cloths from counter to clean the tables in room by myself. I could spot some stains in the bed sheet also! Swimming pool isn’t well maintained and the water is dirty. It’s only good for taking photos.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Nomad04661951499 wrote a tip Feb 2023
2 contributions2 helpful votes
1.0 of 5 bubbles
"Not at all"
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LOCATION
MalaysiaMelaka StateCentral Melaka DistrictMelaka
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MASBRO VILLAGE: See 17 Reviews and 41 Photos (Melaka)

Frequently Asked Questions about MasBro Village
Which popular attractions are close to MasBro Village?
Nearby attractions include The Huskitory (5.9 km), Malacca River (7.4 km), and Church of Our Lady of Guadalupe (2.8 km).
What are some restaurants close to MasBro Village?
Conveniently located restaurants include Klebang Coconut Shake, Cat Walk Studio, and Fujiya Japanese Restaurant.
Are there any historical sites close to MasBro Village?
Many travellers enjoy visiting A Famosa Fort (11.4 km), The Royal Press (10.8 km), and Casababa Gallery (10.8 km).
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