Turn new experiences into lasting memories at Courtyard Melaka. Situated in the historic city of Melaka, Malaysia, our hotel is near St. Peter's Church, Stadthuys and Kampung Morten. Guests can enjoy meals at Courtyard Cafe, unwind with cocktails at the 1939 Lounge, stay active in the well-equipped fitness center and relax in the infinity pool with views of the city. Rooms and suites include complimentary high-speed Wi-Fi, 55-inch HDTVs, rain showers and other thoughtful amenities catering to both business and leisure travelers.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Courtyard Melaka has earned high marks for its professional and warm service, though a few guests have encountered slower response times. The hotel's cleanliness is consistently praised, with particular compliments directed at the well-maintained rooms and inviting lobby.
While the hotel offers comfortable rooms and appreciated amenities like efficient parking and a varied breakfast, some visitors feel there's room for improvement and that the hotel doesn't quite deliver on value for the cost. The atmosphere is generally well-received, but the lack of suite amenities has been noted.
Atmosphere
Comfortable
Rooms
Comfortable
Value
Expensive
Cleanliness
Immaculate
Service
Inconsistent
Amenities
Satisfactory
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Granted the Courtyard brand is not Marriott Bonvoy’s premier offering, nonetheless, we had high hopes. Our first impressions were good – efficient, friendly check in and the common areas eg lobby, restaurant and lounge, pool areas looked really nice. There’s free parking for guests in their multi-storey car park.
We paid extra for a straits view room with breakfast – and the daily rate wasn’t cheap for Melaka. With the straits room you get a view of the Straits of Melaka in the far distance which is better than a view of another tower block on the other side.
On our first night we were awakened by a false fire alarm that started at about 5ish am. After that there was a faint beeping sound for a good part of 30 mins. We had to call reception to report the beeping sound, so not a great night’s sleep.
Breakfast is optional at an extra charge, but don’t bother unless you just want the convenience of eating in the hotel. Yes, there’s variety but not quite the quality we expected. On our first day there, our plates were left to pile up on the table and we had to move them ourselves.
The 1939 lounge for drinks was good – friendly staff, premium prices.
The room we had was fine but the walls are very thin so you hear people in the corridor, noise from next door and doors closing. We found large cobwebs behind the main door and TV channels were intermittent esp foreign news channels.
On our last night we woke up to the worst stench (sewer and gas) from our bathroom – we called reception at 2am and maintenance was called. Apparently something had not been fixed properly in the drain access and the room was filling with sewer gas. We were really worried about the impact on our health but was assured it was fine. After airing the room out it was ok for the rest of the night but it didn’t stop us worrying.
So this hotel failed on many fronts for us.
PS. For those who would like to visit the traditional tourist areas in Melaka: this hotel is a 20-30 min walk from the Stadthuys / Jonker Street area, with busy roads to cross and no pedestrian walkways. A shuttle service to this area would be a great addition to the service.
PPS. After these issues were brought to the attention of the hotel, we were assured they’ll be looked into – that’s a positive sign for future visitors.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Courtyard Melaka, Owner at Courtyard Melaka
Responded 29 Jun 2023
Dear JeCCTn, Thank you for taking the time to provide us with detailed feedback regarding your recent stay at our hotel. We're sorry to hear that we fell short of your expectations and that you encountered several issues during your stay. We apologize for the false fire alarm that disturbed your sleep and for any inconvenience caused by the beeping sound. We're also sorry to hear that you were not satisfied with the quality of breakfast and that your plates were left to pile up on the table. We take all feedback seriously and will use your comments to make improvements to our breakfast service and to ensure that our associates provide better service to our guests. We're sorry to hear that you were not satisfied with the cleanliness of your room and that the walls were too thin. We will take steps to ensure that our rooms are thoroughly cleaned and that the walls are soundproofed to minimize any noise disturbance. We apologize for the issue with the stench in your bathroom and for any concerns this may have caused. We have taken steps to investigate and rectify the issue to ensure that it does not happen again in the future. We are truly sorry about it. We appreciate your suggestion regarding the shuttle service to the tourist areas in Melaka. We will take this into consideration as we continue to improve our services and facilities. Once again, thank you for your feedback, and we hope to have the opportunity to welcome you back to our hotel in the future and provide you with a more pleasant and comfortable stay. Best regards, Courtyard by Marriott Melaka
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Booked 2 linked rooms at the Courtyard. Loved the spacious lobby area and 2 drop-off points which can withstand some heavy thunderstorm. As the hotel surroundings are pretty undeveloped, the tall hotel means you have unblocked view of the town area and the sea (even-numbered rooms). Rooms are spacious with high ceiling. Bed was great although I would have loved a longer sofa as an additional bed. Breakfast was good quality, with enough variation during my 3 nights stay there. The hotel location is good as it is away from the hustle and bustle of the town area (meaning you avoid the traffic jam) and yet it is 15 minutes on foot from Little India, and maybe 30 minutes from Jonker Street / Christ Church. You also have the option to use the hotel's regular shuttle bus to town. The pool deck was spacious. Hotel staff were friendly and conversant.
Areas of improvement: the room has poor sound-proofing. I could hear the upstairs guest jumping. The doors also close with loud thud. Faulty fixtures like slanted bedside lamp and creaking shower screen door. There were fur balls / hair stuck to the sofa. And while walkable to town area, there is no footpath and you are walking in between a drain and the zipping by cars.
Courtyard still beats the other international brands that have opened up in Melaka (in terms of location and surrounding), and I would still book Courtyard the next time I visit.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:Ask for even-numbered room for view of the sea.
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Response from Courtyard Melaka, Owner at Courtyard Melaka
Responded 19 Dec 2023
Dear Treeonecharlie Thank you for taking the time to share your detailed feedback on your recent stay at Courtyard. We appreciate your kind words about our spacious lobby, strategic location, and friendly associates. We are delighted to hear that you enjoyed the unblocked views, spacious rooms, and quality breakfast during your 3-night stay. Your insights on the areas of improvement are valuable, and we sincerely apologize for any inconvenience caused. Rest assured, we will address the soundproofing concerns, faulty fixtures, and cleanliness issues to enhance the overall guest experience. Your loyalty means a lot to us, and we look forward to welcoming you back on your next visit to Melaka. Warm regards, Courtyard by Marriott Melaka
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My family recently enjoyed a wonderful stay at Courtyard by Marriott Melaka. Situated close to Jonker, everywhere was within a short drive.
The room was generously sized with ample space for our family to relax and unwind. The large bathroom, complete with a separate powder room, added an extra touch of convenience. The housekeeping staff did an excellent job of keeping our room tidy.
While the buffet breakfast offered a decent selection of dishes, we couldn't help but wish for a slightly wider variety.
The automated car number recognition system for parking was a fantastic feature. It made our entry and exit seamless without needing to validate our tickets every time.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
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Response from Courtyard Melaka, Owner at Courtyard Melaka
Responded 17 Apr 2024
Dear Mrhcc, Thank you so much for taking the time to share your fantastic experience at Courtyard by Marriott Melaka. We truly appreciate your detailed and thoughtful review. It brings us great joy to hear that your family thoroughly enjoyed your stay with us. We're thrilled that you found the room to be spacious and comfortable, with ample space for relaxation. The large bathroom with a separate powder room sounds like a wonderful added convenience as well. We're glad our housekeeping staff were able to keep your room pristine during your visit. Regarding the breakfast buffet, we will certainly take note of your feedback and look into ways to expand the variety of dishes offered, to better cater to the diverse preferences of our guests. Your input is invaluable as we continuously strive to enhance the overall dining experience. We're delighted that you found the automated car number recognition system for parking to be a fantastic feature. Providing a seamless and hassle-free parking experience is important to us, and we're glad this technology was able to deliver on that front. Thank you again for your wonderful review. We're grateful that you chose to stay with us and that we were able to provide you and your family with a memorable experience. We look forward to welcoming you back again in the future. Best regards, Courtyard by Marriott Melaka
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First ever stay at the spanking new Courtyard Melaka. Booked a two night stay to celebrate birthdays but hotel does not seem to care.
I wrote an email weeks ahead to request for an extra bed and also mentioning that this is a birthday stay, to which the staff only acknowledged the part about the extra bed. I checked in on the Marriott app days before my arrival, and again made a request about my birthday stay, to which the staff acknowledged and was happy to host our birthday stay.
Upon arrival I checked in as per normal and somehow the front desk staff went through the formalities, without mentioning anything about my birthday stay. So I went to my room and to my dismay, no birthday setup or treats were offered.
Room that I stayed in was spacious with a huge bed and a lounge sofa. My room was facing the apartment next door, which can be a little creepy at night as it was completely vacant, with some rooms not having any curtains and all I saw was empty walls and staircase.
The pillows in my room stank so bad, like someone had pespired on them and no one bothered to clean or disinfect it. Called to request a change of pillows, but no one came that day. Had to write a note to housekeeping the the next morning to change the pillows, but some still had the stench. Horrible.
The rain shower was not functioning in my bathroom, when you turn it on the shower head shook violently like it was about to fall off the ceiling (Room 1203). Had to rely on the hand shower cos you know, no point reporting when no one will bother to attend to your needs as a paying lowly Marriott guest.
Breakfast was average, nothing on the buffet menu wow-ed me. There was some company event going on and the hotel seemed so busy.
The only good thing to say about this property is the carpark, which made life easy. You just need to register the vehicle plate number at front desk, and you simply enter and exit as the gantry will capture your plate number. Hassle free and just amazing.
Overall I feel like more can be done to elevate this hotel’s stature. I previously stayed at Courtyard Penang and it was a world of a difference.
Please improve.
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Date of stay: October 2023Trip type: Travelled with family
Room Tip:Avoid rooms facing the empty apartment next door
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Response from Courtyard Melaka, Owner at Courtyard Melaka
Responded 17 Oct 2023
Dear ElvenPrince, Good day, Thank you for taking the time to share your feedback regarding your recent stay at our Courtyard Melaka hotel. We sincerely apologize for the shortcomings and inconveniences you experienced during your birthday celebration. We understand that celebrating special occasions is important, and we regret that we fell short of meeting your expectations in this regard. We apologize for the miscommunication and oversight in acknowledging your birthday stay requests. It is our aim to make every guest feel valued and celebrated, and we apologize for not delivering on this promise. We also apologize for the issues you encountered with the pillows and the malfunctioning rain shower in your room. We take cleanliness and maintenance very seriously, and it is disheartening to learn that we missed the mark in providing a comfortable and enjoyable experience for you. Rest assured, we will address these concerns with our housekeeping and maintenance teams to prevent such occurrences in the future. Your comments regarding the disparity between your experience at our Courtyard Melaka and Courtyard Penang are duly noted. We take guest feedback seriously and will use it to enhance our services and offerings to meet and exceed our guests' expectations consistently. We do care tremendously about all our guest and we urge you to contact us via info.cymelaka@courtyard.com so we can investigate and improve on all the point you mentions. Once again, we apologize for the inconveniences you encountered during your birthday stay. We appreciate your valuable feedback, as it allows us to identify areas for improvement and deliver a better experience for our guests. We value your patronage and hope to have the opportunity to welcome you back in the future to provide you with a more enjoyable and memorable stay. Best regards, Courtyard by Marriott Melaka
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We had a pleasant stay at this hotel, which offers modern facilities and a secure, high-tech parking system that conveniently recognizes your license plate—a nice touch for added safety. The breakfast was decent, with a standout teh tarik that we really enjoyed. The rooms were comfortable and well-suited for a short trip to Melaka, and the location is within walking distance (about 20 minutes) to Jonker Walk, making it easy to explore.
One thing to keep in mind is that the walk to Jonker Walk doesn’t have a clear pavement in some areas, so it's best to be cautious. Overall, it's a solid choice for a quick, comfortable visit to Melaka.
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Date of stay: August 2024Trip type: Travelled as a couple
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Response from Courtyard Melaka, Owner at Courtyard Melaka
Responded 6 Nov 2024
Dear Tanicki, Thank you for your thoughtful feedback! We’re delighted to hear that you had a pleasant stay and enjoyed our modern facilities, secure parking system, and the breakfast, especially the teh tarik. We appreciate your note about the walk to Jonker Walk and will ensure this information is shared with future guests. We look forward to welcoming you back for another comfortable visit to Melaka! Best regards, Courtyard by Marriott Melaka
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The Hotel is New, lobby is clean and breakfast buffet is Nice with many selections.
Wanted to do a small hotel review for TikTok bcos it’s a new Marriott hotel in melaka and ended up with a bad review of their toilet.
Downside, the hotel room is UNHYGIENIC. Floor got foot prints, toilet & bath new but really dirty and the sink was broken and leaking.
This is our first ever experience with Marriott Hotel that is very unsanitary as a titanium member of bonvoy. Told the reception twice in 2 different days to have our toilet cleaned and told him exactly that this is really bad and I’ve never seen a dirty toilet like this before and it doesn’t make me feel comfortable.
End up our stay with nothing done.
toilet got molds and soap scum build up on the shower, it’s completely disgusting.
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Date of stay: May 2024
Value
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Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:If you like clean hotel for your family, there’s Casa Del Rio Hotel where we normally stay. Next...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Courtyard Melaka, Owner at Courtyard Melaka
Responded 29 May 2024
Dear Samnzrth, We are very sorry to hear about the unsanitary and unhygienic conditions you experienced in your hotel room during your stay with us. As a new Marriott property, this is completely unacceptable and does not meet the high standards our brand is known for. Thank you for taking the time to provide this detailed feedback, including your experience as a Titanium Elite Bonvoy member. Hearing about the dirty floor, toilet, bathroom, and broken sink is extremely concerning. The fact that your request to have the room cleaned was not addressed is also very disappointing. We can understand your frustration with the mold and soap scum buildup in the bathroom - that is simply not the level of cleanliness and hygiene our guests should expect, especially at a new Marriott hotel. This is clearly an issue we need to investigate and correct immediately. Please know that we have escalated your feedback to our management team. We will be reviewing this incident thoroughly and taking swift action to address the hygiene and maintenance problems you encountered. Providing a consistently clean and well-maintained environment is fundamental, and we have clearly fallen short in this case. As a valued Titanium Elite member, you deserve nothing less than a superior guest experience. We sincerely apologize that we failed to deliver that during your stay. Please let us know if there is anything else we can do to make this right. We appreciate your business and hope you'll give us another opportunity to demonstrate the high standards you expect from Marriott. Best regards, Courtyard by Marriott Melaka
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The registration process was seamless and impressively fast. We were immediately struck by the grand, spacious lobby, and enjoyed a refreshing welcome drink accompanied by soft cookies. As Platinum Bonvoy members, we were thrilled to receive an upgrade to a high-floor room with a stunning view.
The room itself was immaculate and cozy, providing every comfort we needed. The staff were exceptionally warm and welcoming, and we particularly enjoyed getting to know Daniel and Mr. Emmanuel. Mr. Emmanuel has an incredible memory—he remembered our favorite drink at breakfast! Kudos to Mr. Emmanuel and the entire Courtyard Melaka team for making our stay so memorable!
2518 4-6 October 2024
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Courtyard Melaka, Owner at Courtyard Melaka
Responded 9 Oct 2024
Dear OnAir09845153020, Thank you so much for your kind words and for choosing Courtyard Melaka for your stay! We are delighted that you had a seamless check-in experience and enjoyed the warm hospitality from our team. It's wonderful to hear that Daniel and Mr. Emmanuel left such a positive impression, and we'll be sure to pass along your compliments to them, especially for Mr. Emmanuel's thoughtful gesture in remembering your favorite drink. We're also glad you enjoyed the room upgrade and the stunning views. We look forward to welcoming you back for another exceptional stay! Best regards, Courtyard by Marriott Melaka
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I hope its not too late to write my review, I stayed at Courtyard Melaka during the Hari Raya Eid holiday in fact i checked in two nights before the holiday. Its a new and modern hotel, staff are welcoming and attending to guest needs. Food is delicious, i had the chance to book Ramadan Iftar buffet, the food was really nice, Chef Boon was always there attending to the guest, the satay was nice, it was the longest satay i ever seen. Breakfast was also delicious and Chef boon was always at the front welcoming and attending to the guests. Not to forget to thank other resturant staff Ryan, Emmanuel and others who always attend to guests needs. I am Marriott BONVoY Elite member, i was given the upgrade i have requested and other entitlemens, room was modern and view was nice. The swimming pool was amazing, and gym was well equipped. Big thank you to the operation manager Mr Roger, he works around the clock welcoming the guests and attending to their needs, for the guests requests he makes the impossible requests possible. Many thanks also to the general manager Mr Lee, we can see him every where attending and welcoming the guests. Of course i also would like to thank the hotel check in staff and house keeping, my stay was indeed memorable, this hotel is exactly what Melaka needs, location was good, and the food price at the hotel resturant was very reasonable, the pizza was really nice. Looking forward to stay again in this hotel in my next Melaka visit.
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Date of stay: April 2023Trip type: Travelled as a couple
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Response from Courtyard Melaka, Owner at Courtyard Melaka
Responded 22 May 2023
Dear 500mohammadn, Thank you so much for taking the time to share your experience at Courtyard Melaka. We are thrilled to hear that you had a wonderful time during your stay with us, and that our hotel, services, and amenities exceeded your expectations. We are delighted to know that you found our hotel modern and new, and that our staff was welcoming and attentive to your needs. We are also thrilled to hear that you enjoyed the delicious food at our Citarasa Warisan buffet and that Chef Boon and our other restaurant staff were able to provide you with exceptional service. We will definitely pass on your compliments to Chef Boon, Ryan, Emmanuel, and the rest of our team. We are delighted to hear that you enjoyed your upgraded room and the view it provided. We're also glad to hear that you enjoyed using our well-equipped gym and our amazing swimming pool. We appreciate your kind words about our Operations Manager, Mr. Roger, and our General Manager, Mr. Lee. We are also glad to hear that our front office associate and housekeeping team were able to make your stay comfortable and memorable. Thank you for being a Marriott BONVoY Elite member and for choosing to stay with us. We are delighted to have had the opportunity to serve you, and we look forward to welcoming you back to Courtyard Melaka in the future. Best regards, Courtyard by Marriott Melaka
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Melaka is a must-visit destination for those who appreciate rich cultural heritage, historical charm, and a variety of delicious food! I highly recommend staying at the Courtyard Melaka, which is undoubtedly the best choice in the area! The lobby has a modern design, beautifully adorned with vibrant decorations during Chinese New Year.
The service is outstanding, with thoughtful hospitality that truly stands out. A special thank you to manager Amirulnizam Roslan for his warm greetings and that lovely handwritten note—your smile made our stay even more special!
The rooms offer a stunning view of the Straits, and pulling back the curtains reveals a magnificent landscape. If you find yourself with some downtime in the evening, be sure to visit the 1939 lounge for a selection of refreshing cocktails. While breakfast is straightforward, don't miss out on the authentic local snacks available at the nearby Chicken Rice Street. It's only about a 20-minute stroll to the iconic Dutch Square, or you can easily grab a ride using Grab.
Furthermore, don't forget to check out the fantastic swimming pool and gym. It's a great way to balance out all the delicious meals with a little exercise, so you can fully enjoy your culinary adventures!
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Date of stay: January 2025Trip type: Travelled with friends
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Response from Courtyard Melaka, Owner at Courtyard Melaka
Responded yesterday
Dear Jessie, Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed your stay at Courtyard Melaka and appreciated our modern lobby, friendly service, and stunning views. Amirulnizam will be delighted to know his hospitality made a positive impact on your experience! We’re glad you explored the local cuisine and found our location convenient for sightseeing. Your insights about our amenities, including the swimming pool and gym, are much appreciated. We look forward to welcoming you back for another memorable stay in Melaka! Safe travels! 🌟 Best regards, Courtyard by Marriott Melaka
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A quick family holiday turned into a big disappointment when it took nearly 3 hours to get our rooms. Food ordered at the restaurant took 40 minutes to arrive. We were travelling with a toddler who needed a nappy change. No baby changing facilities at the hotel. Not a hotel I would recommend.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Courtyard Melaka, Owner at Courtyard Melaka
Responded 5 Jun 2023
Dear Rosana, Good day, We're sorry to hear that your recent stay with us did not meet your expectations and we apologize for any inconvenience caused by the delay in getting your rooms, the delay in food service, and the lack of baby changing facilities. We understand that these issues made your family holiday less enjoyable and we take your feedback seriously. We will review to ensure that we are providing efficient and effective service to all of our guests, including families with young children. Thank you for bringing these issues to our attention and we apologize again for any inconvenience caused. If there is anything else we can do to make it up to you, please do not hesitate to let us know by emailing us at info.cymelaka@courtyard.com. We hope that you will consider staying with us again in the future and giving us the opportunity to provide you with a better experience. Best Regards, Courtyard by Marriott Melaka
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There are more places to choose from in the Melaka area.
PRICE RANGE
RM 347 - RM 475 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaMelaka StateCentral Melaka DistrictMelaka
NUMBER OF ROOMS
286
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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