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Hatten Hotel Melaka

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Hatten Hotel Melaka
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2,217 Reviews from our TripAdvisor Community

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Showing 2,092: English reviews
Singapore, Singapore
Reviewed 18 January 2017

Hotel facilities and rooms were in tip top condition. Rooms were spacious and luxurious. You won't regret the choice as the toilets were really clean too. Opt for Premier service as can bypass the usual waiting crowd (at 12th floor) for checking in/out and feels exclusive away from the usual crowd and dining restaurant is also located on a different...

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Helpful?
Thank Beal08
HHM-Admin-Marcom, Manager at Hatten Hotel Melaka, responded to this review

Dear Valued Guest Greetings and Warm Wishes from Hatten Hotel Melaka! Thank you for your review. We are happy to hear that you've had an enjoyable shopping experience. Hatten Hotel Melaka's central location gives our guests the comfort of shopping at their doorstep. Choices are aplenty so you won't get bored too if you're here on a shopping spree. We...

Reviewed 17 January 2017

The Hatten was great there's no denying it but you know when it's a great hotel is when you don't feel like you have walked passed every other person staying there. This hotel was like that - so incredibly busy you had to wait 5-10 minutes for the lift (and there were many), never a seat in the lobby and...

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Helpful?
Thank tahlishepherd
HHM-Admin-Marcom, Manager at Hatten Hotel Melaka, responded to this review

Dear Valued Guest Greetings and Warm Wishes from Hatten Hotel Melaka! Thank you for your review. It’s always a great feeling when we hear our guests enjoyed their stay with us. Your supportive words will help spur our team to work even harder to meet guests’ expectations. Wishing you a great week ahead! Kind Regards

SIngapore
Reviewed 17 January 2017

I stayed here whenever I came to Malacca. The reasonable price, great rooms and the size with 2 tvs. This is not my 1st time reviewing. Breakfast can get very crowded, so come early. I had the seafood buffet dinner. It was ok, not much variety to the seafood. Yes, I was expecting lobster! The lifts still have not improved....

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Helpful?
Thank Bubber
HHM-Admin-Marcom, Manager at Hatten Hotel Melaka, responded to this review

Dear Valued Guest Greetings and Warm Wishes from Hatten Hotel Melaka! Thank you for your review and we hope to see you here again. Have a pleasant week ahead! Kind Regards

Reviewed 17 January 2017

The hotel is gorgeous without a doubt however the experience was bad. Waiting time everywhere be it check in, check out, breakfast is too long. Can be managed if staff strength is full. By the time it is your turn, you reach to a staff who gives a less than adequate service with no smile on the face. Being a...

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Helpful?
Thank Delly K
HHM-Admin-Marcom, Manager at Hatten Hotel Melaka, responded to this review

Dear Valued Guest Greetings and Warm Wishes from Hatten Hotel Melaka! Firstly, let us apologise for the less-than-brilliant stay experience you've had during your recent visit. We take your comments into account and have added them to our list needing immediate action for our team's improvement exercise. We do agree with you that a friendly smile goes a long way...

Singapore, Singapore
Reviewed 17 January 2017

I like everything about this hotel, except the breakfast area was very chaotic due to the numbers of guests. The location is superb right in the old city. The hotel lobby is link to one of the largest shopping mall in Malacca. The Pahlawan Dataran Mall which has many restaurants, food court, cafes, shops, departmental stores and cinema. There are...

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Helpful?
Thank Hasnah1962
HHM-Admin-Marcom, Manager at Hatten Hotel Melaka, responded to this review

Dear Valued Guest Greetings and Warm Wishes from Hatten Hotel Melaka! Thank you for your review. It’s always a great feeling when we hear our guests enjoyed their stay with us. Your supportive words will help spur our team to work even harder to meet guests’ expectations. Wishing you a great week ahead! Kind Regards

Dubai, United Arab Emirates
Reviewed 17 January 2017 via mobile

1. Great staff, helpful and friendly. 2. Clean 3. Suites or rooms are excellent! Reminded me of intercontinental hotel 4. Sky bar awesome! 5. Pool and sauna amazing 6. Breakfast was great 7. Reasonably priced 8. Location is perfect Will definitely Return!

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Helpful?
Thank Nurul S
HHM-Admin-Marcom, Manager at Hatten Hotel Melaka, responded to this review

Dear Valued Guest Greetings and Warm Wishes from Hatten Hotel Melaka! Thank you for your review. It’s always a great feeling when we hear our guests enjoyed their stay with us. Your supportive words will help spur our team to work even harder to meet guests’ expectations. We are happy to know we have a return guest in you. Have...

Melbourne, Australia
Reviewed 16 January 2017 via mobile

Stayed at Hatten for the third or fourth time over New Year's. This is a relatively new, comfortable, well-priced and well kept hotel, which is more than can be said for many hotels in Malaysia. It is located just minutes walks from two of the large central malls in malacca and less than a ten minute walk from the UNESCO...

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Helpful?
Thank Aryanto S
HHM-Admin-Marcom, Manager at Hatten Hotel Melaka, responded to this review

Dear Valued Guest Greetings and Warm Wishes from Hatten Hotel Melaka! Thank you for your review. It’s always a great feeling when we hear our guests enjoyed their stay with us. Your supportive words will help spur our team to work even harder to meet guests’ expectations. We are happy to know we have a return guest in you and...

Reviewed 14 January 2017 via mobile

What can i say? It's a hotel. Most things work but a few problems you would not expect from in this category. Premium rooms with zinks that take 15 minuts to drain! Just not good enough. Price somewhat excessive.

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Helpful?
Thank Michael B
HHM-Admin-Marcom, Manager at Hatten Hotel Melaka, responded to this review

Dear Valued Guest Thank you for your review and we apologise for the downsides mentioned. Our team is always available to ensure guest comfort. They can be reached from your in-house telephone by dialling the respective departments in-charge of specific concerns. We appreciate your feedback, which will be shared for our teams' improvement exercise. Have a pleasant week ahead! Regards

Singapore
Reviewed 12 January 2017 via mobile

Their sofa is full of fungus and moss probably lack of cleaning or room airflow is not fully circulating. Clean it up or remove it. Hotel is still well-located and convenient for traveler who wish to do shopping.

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1Thank vinzlee
HHM-Admin-Marcom, Manager at Hatten Hotel Melaka, responded to this review

Dear Valued Guest Thank you for your review. We apologise for the downside and appreciate you bringing it to our attention. Your comment has been forwarded to the respective department to be looked into. Have a lovely weekend! Kind Regards

Kuala Lumpur, Malaysia
Reviewed 10 January 2017 via mobile

Stayed at deluxe suite with seaview. There is nothing deluxe about the room, except that there are two lcd tvs. One of which is not functioning. The venue for buffer breakfast is too crowded for comfort. It has a fairly good spread but are of low value items. Taste is below average. There is nothing to miss to pass the...

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1Thank Wheelers7
HHM-Admin-Marcom, Manager at Hatten Hotel Melaka, responded to this review

Dear Valued Guest Greetings and warm wishes from Hatten Hotel Melaka! Thank you for your review and we highly appreciate your feedback. We apologise for the downsides mentioned and your review will be shared in our teams' improvement exercise. Yes,. there are many interesting eateries within the surrounding area and our guests do enjoy a bit of both worlds when...

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Free Parking
  • Room Service
  • Restaurant
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hatten Hotel is set against a picturesque vista of Melaka’s most famous historical landmarks, surrounded by the hustle and bustle of Melaka Raya; close to the city center with its cheerful nightlife, and mere minutes from the acclaimed UNESCO World Heritage site. With 704 deluxe suites ranging from 32 square meters to 98 square meters in size, Hatten Hotel offers you the utmost comfort, style and convenience. Now you can step out and discover the true essence of Melaka as Hatten Hotel is strategically located for your convenience. Discover history and excitement literally just footsteps away. ... more   less 

Additional Information about Hatten Hotel Melaka

Address: Hatten Square, Jalan Merdeka, Bandar Hilir, Melaka 75000, Malaysia
Region: Malaysia > Melaka State > Central Melaka District > Melaka
Price Range: RM214 - RM451 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hatten Hotel Melaka 4*
Number of rooms: 704
Reservation Options:
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Hotel Style:
#4 Business Hotel in Melaka
#6 Spa Hotel in Melaka
#8 Luxury Hotel in Melaka
#9 Family Hotel in Melaka
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Questions & Answers

Here's what travellers have asked, with answers from Hatten Hotel Melaka staff and other travellers.
36 questions
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Questions? Get answers from Hatten Hotel Melaka staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites are good”
mcgi7sk2, 24 Apr 2017 | Read review
“Ask for a room with city view”
bobchoi2010, 12 Apr 2017 | Read review
“The higher your room the quieter it becomes.”
glburatowski, 12 Apr 2017 | Read review
“get a city view room if possible”
Caven_Hoh, 8 Apr 2017 | Read review
“Rooms on the higher floor provide better views”
  • View from our room in late afternoon.
  • Spacious, well-appointed Junior Suite
OzLadyM, 5 Apr 2017 | Read review
5 of 5