Mahkota Hotel
No. 16 Jalan Syed Abdul Aziz, Melaka 75000 Malaysia
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About
#174 of 271 hotels in Melaka
Location
Cleanliness
Service
Value
Mahkota Hotel Melaka comprises one main hotel block & 8 blocks of hotel apartment. Located on the waterfront in the heart of historical Melaka, adjacent to the Mahkota Parade and Melaka Megamall - Dataran Pahlawan, the city's most popular shopping and entertainment complex, and within short walking distance to the business hub of Melaka as well as various historical places of interest.
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Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Mini golf
Tennis court
Children's playground
Car park
Outdoor pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Happy hour
Kids' meals
Karaoke
Table tennis
Board games / puzzles
Indoor play area for children
Kids pool
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Concierge
Convenience store
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Refrigerator
Cable / satellite TV
Bidet
Telephone
Wardrobe / wardrobe
Bottled water
Private bathrooms
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, Chinese, Malay
Location
91Great for walkers
Grade: 91 out of 100
113Restaurantswithin 0.5 km
16Attractionswithin 0.5 km
No. 16 Jalan Syed Abdul Aziz, Melaka 75000 Malaysia
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669Reviews6Q+A100Room tips
Reviews
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I really liked everything about the hotel the interior,the staffs were very friendly,the food ,the view and more.I stayed for 2 nights 3 days there,and I really had an amazing stay there.Hope to visit the hotel again
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Place is quite run down…very quite at night and dark too…we were given Wing 5 or 6 @ Hibiscus and seemed like we’re the only family in that Block.. We’re a family of 6.. There were 2 rooms .. 1 with a queen size bed and another room with a queen size bed + super single pullout.. Everything is working fine in the rooms.. Beds were comfortable…water heater and aircon are working…a small fridge is provided as well… No place to cook… One of the room has a balcony overlooking the open area where u can catch the sunset… Theres a water filter but the hot water can be super hot and room temp.is warm… Coffees are given as complimentary but no toiletries provided … Wifi working well …. Lots of channel of the Live TV Overall a pleasant stay
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Date of stay: June 2022Trip type: Travelled with family
Room Tip: Bring your own toiletries…Mosquito repellent too..!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We stayed for 2 nights, an apartment with 1 room, fully air-cond and well maintained was nice, neat and clean. The hotel was closed but the pool and gym was available for use. The place is near to many tourist attractions and eatery. However, during our last night stay, we were annoyed by neighbour, making so much noise, karaoke late at night until 6 in the morning.
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Date of stay: June 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
I stay with my family for 1 day becouse of the location near to the famous shopping mall in Melaka... The apartment got 2 bedroom and 2 bathroom... It very big and spacious but very smelly and it like to be back to the future... Many thing was out dated and old fashioned looked back at '90s... We walked so far away to the main gate to go to shopping mall becouse of the small gate beside was locked... Very disappointed with the management... This is the first and the last... I probably wouldn't choose this hotel again... Thank you...
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Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
It has seen better days when the shopping centre across the road was newly built. It was then by the sea side prior to further reclamation. Now, at least for a two bedroom flat we stayed, everything from its heyday is still the same furnishings wise. After so long, despite new paint and aircond units, things don’t work as well. Low water pressure, leaky waste pipe (where else would the smell in the bathroom come from?), off-rail sliding wardrobe door, slippery door knob, tight door. It comes with a no-cooking allowed kitchenette but they don’t even provide cutlery, crockery or microwave. The balcony to the sea view is locked (to prevent accidents). There is no iron instead one has to go to the ironing centre. Location: it is not surrounded by street amenities shops as you would find in many hotels. It is by a main 3-lane highway that separates it and the mall across. In that sense it is not as convenient. One thing worthy of mention; this hotel and the Holiday Inn tower next door enjoys booming thumping deafening disco beat music from a night club that operates until the wee hours. If it can be faintly heard (its a nuisance nonetheless) from windows tightly shut from our block, I cant imagine what its like from the nearer blocks. When we stayed at the Holiday Inn some time back, even shifting to a higher floor did not help as the constant bass-beats could still be heard from the pillows. A bloody nuisance.…
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Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
We booked for 1 night only..The apartment was big n spacious..The location was very strategic..Near to all the attraction in melaka..Although the tv,furnitures,bed n everything is out dated n old fashioned,i felt it was okay for me since daily we are facing everything new so once a while we can enjoy the environment here..My kids was excited cos they haven't seen a tv like that before..Kinda new experience for us..Swimming pool was clean n we did had a great time there..Overall it was good stay with my family..Worth of money..
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from MahkotaHotelMelaka, Assistant Marcom Manager at Mahkota Hotel
Responded 21 Feb 2020
Dear Sham Mathi, Thank you for choosing to stay with us at Mahkota Hotel Melaka during your visit in Melaka. We appreciate the kind feedback you have share with us. We are truly happy to receive your positive review, and most of all to learn that you and your family have enjoyed your stay with us. Thank you for your kind patronage and we look forward to welcoming you and your family back again in the near future. Regards, Assistant Marcom Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Attended a reunion convention here for 3 nights. As a conference facility I think it's excellent. The auditorium and rooms were great. The biggest highlight was the food! Amazing array and buffet selection at every meal. The rooms were large, but somewhat basic and very dated. Bathroom in particular needs renovation. Internet connection was a bit slow but probably because there were hundreds of people using it at the same time. Location was good - walking distance to Mahkota Parade and shops. In terms of personal travel, I probably wouldn't choose this hotel for a holiday - there are much better hotels and resorts in Melaka.
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Date of stay: December 2019Trip type: Travelled on business
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from MahkotaHotelMelaka, Assistant Marcom Manager at Mahkota Hotel
Responded 21 Feb 2020
Dear Botak67, Thank you for your review and constructive feedback. Your feedback will be shared among respective department heads for immediate address to enhance our guests’ experience. We wish you are pleasant day ahead and hope you will consider your stay with us in the near future. Regards, Assistant Marcom Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
For a RM456 1 night stay it is the most horrible experience stay i have ever lodge for the night. Isolated Block 8, Room was dirty and dusty, Balcony was full Bird droppings and dead bugs. Water pressure was extremely low, no soap or shampoo, Television is still using the BOX type. Living room wall was stained. Toilet hand spray is without the head and hang to a Rusty nail. No cutlery is provided. Rooms smell horribly. Phones not working. Door access card intermittently not working. For all those family or couple, i do not recommend to stay here. Unless you don't mind the feeling of BATES motel. Please avoid this hotel. For a Rm456 per night.. my totally thumbs down.
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Date of stay: December 2019
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from MahkotaHotelMelaka, Assistant Marcom Manager at Mahkota Hotel
Responded 20 Jan 2020
Dear sab7a, We sincerely regret to note of your disappointing experience. Please accept our profound apologies for the negative impression reflected and inconvenience caused. It was most unfortunate that we fell short on this occasion. Your feedback has been shared with our team for immediate attention in order to enhance our standard of service to our guests. Kindly rest assured that our management has looked into the issues raised by your goodself and every effort is being made to ensure we meet our guests’ expectations. With regards to your comment concerning our apartments’ kitchenette, we will provide basic set of cutlery to our long term stay guests (i.e.: Guests who stays a minimum of at least 7-consecutive-nights). We value your time taken to evaluate us and apologize for the inconvenience during your stay with us. We are grateful for your patronage to our hotel, and we hope that this experience will not mar your overall impression of our hotel. Looking forward to welcoming you back with us again should your future travels bring you back to Melaka in the near future. Regards, Assistant Marcom Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Supposed to stay for 4 nights. After the 1 night stay, we decided to move to other hotel. The 2 rooms apartment is horribly run down. The carpet is smelly, paint and wood structure peeled off. The bathroom has mold at every corner and crack everywhere. The water pressure is pathetically low. The TV is the old type with bad signal. Room without WiFi connection. The towel is thin. The furniture is 80s. No aircon in living room, the fan speed cannot be adjusted and the fan blasé has thick dust. The blanket is very thin. The balcony has wild plant growing. The room is not clean yet when we check in around 4pm. This type of hotel/ apartment/ room should not be in operation mode unless they do a major renovation. Is a disgrace to the country if we offer this type of room to foreign visitors..…
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from MahkotaHotelMelaka, Assistant Marcom Manager at Mahkota Hotel
Responded 20 Jan 2020
Dear Rose_Pg14, We regret to note of your disappointing experience. Please accept our profound apologies for the negative impression reflected and inconvenience caused. It was most unfortunate that we fell short on this occasion. Your feedback has been shared with our team for immediate attention in order to enhance our standard of service to our guests. Kindly rest assured that our management has looked into the issues raised by your good self and every effort is being made to ensure we meet our guests’ expectations. We value your time taken to evaluate us and apologise for the inconvenience during your stay with us. We are grateful for your patronage to our hotel, and we hope that this experience will not mar your overall impression of our hotel. Looking forward to welcoming you back with us again should your future travels bring you back to Melaka in the near future. Regards, Assistant Marcom Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
At first our room was nice and comfortable, but there helped me. The disadvantage is that the hot water does not turn on for 2 days (room number 9208), has been complained to the front desk (receptionist) many times but no attention or action is taken, when the third day is handled by the manager, then it is changed to the junior suite room (number 9412) and finally the problem is solved properly. The receptionist service should quickly replace a better room or upgrade the room and immediately report to the relevant department, so there is no need for a manager to intervene to solve the problem. Thank you very much to the manager who helped me so well. The hotel is very close to shopping areas, for example at Mahkota Parade, Dataran Pahlawan, Jonker Street, and others.
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Date of stay: October 2019
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
US$26 - US$68 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
melaka mahkota hotel
LOCATION
MalaysiaMelaka StateCentral Melaka DistrictMelaka
NUMBER OF ROOMS
376
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Frequently Asked Questions about Mahkota Hotel
Which popular attractions are close to Mahkota Hotel?
Nearby attractions include Menara Taming Sari (0.4 km), Middleburg Bastion (0.4 km), and Illusion 3D Art Museum - Melaka (0.2 km).
What are some of the property amenities at Mahkota Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Mahkota Hotel?
Top room amenities include air conditioning, a refrigerator, and a bidet.
What food & drink options are available at Mahkota Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mahkota Hotel?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Mahkota Hotel?
Conveniently located restaurants include Nyonya Makko Restaurant, EeJiBan Chicken Rice Ball Halal, and Cottage Spices A Taste of Melaka.
Are there opportunities to exercise at Mahkota Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Mahkota Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Mahkota Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mahkota Hotel?
The staff speaks multiple languages, including English, Chinese, and Malay.
Are there any historical sites close to Mahkota Hotel?
Many travellers enjoy visiting A Famosa Fort (0.5 km), The Royal Press (1.1 km), and Casababa Gallery (1.2 km).